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BEST WESTERN Diplomat Hotel

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444 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Swansea, United Kingdom
Reviewed 2 January 2017

Have been to this event for many years with Family and Friends. We were very disappointed this Year,especially with the Food in comparison to the previous two years.The Lobster/ Prawn starter was very disappointing,lacking freshness or Lobster! The melon and Summer Fruit starter, was merely a glass of jumbled Fruit and coloured water. The main course of Fillet Beef left...

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Thank Brian J
wales,uk
Reviewed 27 December 2016 via mobile

Omg I am more stuffed than the xmas turkey! So much food here. Staff are great and helpful as always and Rhys is an amazing chef! It has been a brilliant relaxing few days and I cannot wait to come back and get pampered again!

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Thank amd-wales
Swansea, United Kingdom
Reviewed 26 December 2016

December 10th 2016 - works Christmas Party - a group of 26 people had a wonderful time at the Diplomat Hotel. The hotel facilities overall were excellent - the food was excellent and the entertainment also. Would recommend this venue for parties or individual stays. Will certainly use again.

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Thank MandM5457
aberystwyth
Reviewed 21 December 2016 via mobile

This is the 2nd visit to this hotel. Much better visit than the 1st experience. The room had been refurbished & was large, with a nice bathroom. Hairdryer as standard. Good breakfast & plenty of choice. Staff were helpful & cheerful. The hotel was busy due to Christmas parties in the hotel, but that didn't bother us. The spa is...

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Thank mabAberystwyth
Llanelli, United Kingdom
Reviewed 12 December 2016

We had an excellent Sunday lunch based on a Christmas theme, the food was very well presented, fresh and piping hot. The room and table were decorated to a high standard. The staff were very attentive, pleasant, and professional. (special mention to Isabella ) If you would like aspect all treat then I would highly recommend a Sunday lunch at...

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Thank Sandra H
Swansea, United Kingdom
Reviewed 20 November 2016

Had an enjoyable time at the Diplomat having afternoon tea with full use of the spa. On arrival at the spa we were welcomed by a very friendly receptionist who explained the facilities and gave us gowns & towels. Changing rooms are on the small side but it was quite quiet at the time we visited so no real issue....

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Thank sheldon60
Carmarthen, United Kingdom
Reviewed 14 November 2016 via mobile

I visited recently with an elderly lady it's dementia. The hotel is easy to find, parking is easy. The only issue is because it's built on a slope, my elderly friend found it difficult to walk. Once inside we were directed to the bar then through to the restaurant. We were offered menus to choose a starter but went straight...

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Thank Rhi0389
Swansea, United Kingdom
Reviewed 13 November 2016 via mobile

Visited with a friend for spa and afternoon tea. Towels and robes on arrival. Female changing room floor was filthy and wet, mud, hair, needed a good scrub as were the sinks full of hair. Jacuzzi was awful! Luke warm, full of sand on the bottom and then floating around as the jets were on. Staff stopped people using it...

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Thank Laura W
Bridgend, United Kingdom
Reviewed 9 November 2016 via mobile

Stayed for one night with my daughter for a girlie spa weekend treat. The hotel room was lovely, spacious, clean and comfortable. The bar service and breakfast was lovely 10/10 no grumble from me there. The spa was good and massage excellent! The jacuzzi was broken so that was disappointing. The glass door on the sauna could have done with...

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Thank Jen D
Reviewed 2 November 2016 via mobile

Have stayed at this hotel on a few occasions, most recently in October. The hotel could do with being modernised as it has an old fashioned feel. The quality of the rooms seem to vary. The spa and gym is fine. The breakfast is good and meals are OK but nothing is dazzling. But most Importantly the hotel is clean...

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Thank Sylvia1941

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: $135 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diplomat Hotel staff and other travellers.
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5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in main Hotel building. Also, if you want to find fault, you will, but people who do are the type that would find fault anywhere.”
 of 5 bubbles WelshDragonW, 14 Jan 2017 | Read review
“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
5 of 5