We arrived to find a deserted hotel, no guests or staff. The tiny reception area was closed, there was a note on the door with 2 phone numbers, one didn’t work, the other went through to a man with limited English who said he was not expecting any guests. Shortly after he walked up the drive, phoned someone who turned out to be Dimitra, she claimed to have no knowledge of our booking and said she had never heard of the very well known company we booked through. She said we could check in but we would have to pay for the room, even though we had already paid for the week in full. There followed a very stressful afternoon phoning the company we booked through to try to sort things out. We arranged to meet Dimitra at 7pm, she was still claiming to have no knowledge of our booking and asked us how we were going to pay. I questioned why she walked away when I tried to show her our booking confirmation, she said “because she already had it”! My husband went and looked on her laptop and sure enough there was our booking that confirmed that we had prepaid for the week’s hotel accommodation. He took a screenshot as evidence. Why she chose to withhold this information is still a mystery, and for the rest of the week no explanation or apology was ever offered. There were only 3 other guests the entire week yet they didn’t appear to want any guests staying there at all. According to our booking we had paid for daily housekeeping, however on arrival there was a note in our room saying “because of COVID” it would only be cleaned every 3 days. Even this didn’t happen, our room was cleaned once. Another day we had to both clean dead insects out of the pool because no one had bothered to clean it. The bedrooms are very dated, the mattresses extremely hard. All in all a very unpleasant stay, if we could have left earlier we would.…
Great location best in Nikiana ! Only issue 15 min walk from main town anoying if just want something to eat as not served there. The girls at breakfast lovely well worth the stay. Thankyou Laura and Eleanor
I liked it from the beghing till the end , great place , amazing view, just wow , it’s the perfect place to chill, relax, and have a great holiday in Nikiana / Lefkada . Yet but not least, the owner Ari is a wonderfull person that can be ur guide and friend to out the journey ( 10x Ari see u soon ;) ) so if ever in Lefkada pass on by cause the pool and de view is breathtaking :D
I spent there one week with two friends and it was all perfect: a really nice greek breakfast, beautiful pool and clean rooms. It was funny every day to try to reach the hous with our very old car :) Thank you again!!
What a little gem La casa di nonna turned out to be. The pool area, rooms, garden and bar area are all immaculate. The views from your balcony and the pool are stunning. Such a relaxing place. Aris is a fantastic host, friendly, welcoming and happy to have a chat and give recommendations of where to go, places to see. If you do have mobility issues, the hotel has a steep drive way up to it, but does have parking 2/3 of the way up, but there will still be a slope and steps to contend with, this is the price you pay for the fantastic views! The hotel is a 10 minute walk from the start of the harbour along a main road with no pavement, but there is a pathway. 3 minute walk from a lovely small, quiet beach.