Hotel Luz Bay
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Hotel Luz Bay

Traveller (272)
Panorama of the Twin Bedroom at the Hotel Luz Bay
360
Panoramas (7)
view to the hills from hotel
Room & Suite (119)

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Avg. AU$73 /night, 11/2 - 11/3
AU$88
per night
AU$79
per night
AU$69
per night

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About

3.5
#8 of 10 hotels in Luz
4.2 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
3.9 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality

See why so many travellers make Hotel Luz Bay their hotel of choice when visiting Luz. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as internet access is available, allowing you to rest and refresh with ease.

Luz Bay Club features 24 hour front desk and a sun terrace. In addition, as a valued Luz Bay Club guest, you can enjoy a pool and a poolside bar that are available on-site. Guests arriving by vehicle have access to free parking.

When you’re feeling hungry, be sure to check out Saffron, Pashmina Indian Restaurant, and Royal Garden Chinese Restaurant, which are some Asian restaurants that are popular with locals and out-of-towners alike.

Luz is also home to Estação Arqueológica Romana da Praia da Luz, a popular ancient ruins that is not too far from Hotel Luz Bay.

At Hotel Luz Bay, your comfort and satisfaction come first, and they look forward to welcoming you to Luz.

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Property amenities
Free parking
Wifi
Sauna
Pool
Bar / lounge
Tennis court
Spa
Sun loungers / beach chairs
Street parking
Paid internet
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Massage
Sun terrace
24-hour front desk
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish, German, Portuguese

Location

Rua Luz Bay Club, Luz 8600-565 Portugal
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Faro Airport
67.5 km•
See all flights
Portimão Airport
14.2 km•
See all flights
477Reviews20Q+A94Room tips

Reviews
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Detailed Reviews
Lisa K wrote a review July 2023
+1
3.0 of 5 bubbles
Firstly before we got there I emailed them twice and so did my hubby we never had any response back . We booked for two weeks half board . When we booked in we was told are evening meal we had to go to the restaurant down the road but we couldn’t go there till half nine at night . The room was average. Taps hanging off the wall curtains coming down no coat hangers . They would come between 4/6 in the afternoon to do your room . And the air con didn’t work and yes we complained but nothing was done And it was just a flit round not even making the beds just pulling the covers back . Didn’t have sheets changed in two weeks . The baby pool has a leek and when it gets low it makes a really bad noise. But they don’t seem to care . And top it back up . The pool was green round the edge been coming here for years and now and it’s going down hill fast . Only good thing was breakfast..!!!
Read more
Date of stay: July 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don’t go half board . And the pools side bar for food and drinks closed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah J wrote a review Aug 2023
+1
3.0 of 5 bubbles
When the six of us arrived at 1.30 , we were told our 3 rooms would not be available until 3pm , we asked if we could have lunch from the pool bar or the hotel’s restaurant, unfortunately not they could offer us toast ! The pool bar /snack was not open at all .
Location is ideal 8 mins walk to the beach , bars and restaurants.
Our rooms were clean but dated , no tea or coffee making facilities,. Hard uncomfortable chairs on the balcony.
Swimming pools well maintained but sadly tired looking with old sun beds scattered around. But wonderfully quiet and empty .
We were half board when enquiring about our evening meal , we were told that dinner was no longer served at the hotel , the restaurant was 1 kilometre walk up the hill to the right !!! When we complained about walking in 30 degrees
The barman call a friend who took us there in his tiny car and kindly collected us an hour and a half later. The restaurant was extremely quiet, no atmosphere but the food was ok , with limited choice .
We informed the hotel that we would not be going to dinner for the next 6 nights , I believe 1 dinners was in Lagos, with transport but at a set time !!
Breakfast was good , except the coffee and watered down orange juice/squash
Read more
Date of stay: July 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Do not book half board
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KathleenR_28 wrote a review Feb 2020
Port Dover, Canada
+1
4.0 of 5 bubbles
I stayed a night in this hotel and totally liked being here. Reception and service were friendly. The room and bed were huge for a single person. The buffet breakfast provided a lot of choices ... breads, deli meats and cheeses, all kinds of hot dishes, fruits, etc. The gardens are well maintained.

Good value for the money.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NiseTB wrote a review Mar 2020
2.0 of 5 bubbles
I came here for a week with my sister, as it’s her 60th in May so we thought we would have a little early holiday. Not a great time to come away as the coronavirus causing people a lot of worry & stress.
The rooms are very basic & dated. There are no tea/coffee making facilities. Although there is a fridge, it was only used for water & wine as there were no utensils to use if we wanted to put food in there. The room was clean.
The staff were helpful.
Because we went out of season, the hotel was extremely quiet, but we liked that. I could not imagine staying at this small hotel at a busy time.
The breakfast was very basic. Not a very good selection. The juices were not fresh, but made with powder. The English cooked breakfast option was dreadful.
The cleaners & reception staff were friendly but the person that stood out to us was Ricardo, as he was very attentive.
The gardens were being maintained while we stayed, so it got quite noisy with the machinery while we were trying to relax in the sun.
This holiday was a real bargain so I can’t grumble about the amount paid, as you get what you pay for, but it really should only be classified as a 3* maximum
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keith M wrote a review Sept 2022
2.0 of 5 bubbles
From the outside this hotel appears well appointed and inviting. The exterior paintwork, pools(main pool needs attention) and gardens are well maintained. The bedrooms need refurbished and beds urgently need replaced. The mattresses are appalling for a 4* hotel. Breakfast is mediocre, some adjustments could be made to make it more appealing. Better selection of chilled fruits, professional coffee machine rather than flasks and new toasters would make all the difference but buffet hot breakfast was terrible. Decent selection of breads.
We were unaware that scuba divers would be training in the pool each morning so if you want to relax, forget it.
Sun loungers and umbrellas all need replacing so on my return I will need a visit to the chiropractor to sort out my back. We have stayed in Luz on many occasions previously and thought we would treat ourselves as we’ve not had a holiday in 3 years. At £140 per night the standards do not match the price unfortunately. Hotel staff were unhelpful with complaints and manager refused to speak with us. We asked for partial refund given the poor room standard and for us being unable to use the pool due to divers. This was refused by both hotel and booking.com.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Coastal38504007322 wrote a review Aug 2023
1.0 of 5 bubbles
My stay at the hotel was disappointing for several reasons. Firstly, check-in was delayed because the room was not ready at the scheduled time, despite our arrival at 2:30 p.m. Once in the room we were disappointed to find that the toilet had not been cleaned and one cushion had nasal discharge on it.

Additionally, the bed side air conditioning was blowing hot air, making our night uncomfortable. The lack of darkness in the room due to non-opaque curtains also prevented us from sleeping well, as we were woken up very early by the sunlight.

The behavior of the cleaning lady on the morning of our departure was also unpleasant. Despite the check-out scheduled for 12 p.m., she disturbed us at 11:30 a.m. to remind us to leave, while we were gathering our things.

Generally speaking, the level of cleanliness and maintenance service of the hotel leave something to be desired. It is essential that the establishment improves these aspects to provide a better experience to its customers. I sincerely hope that these issues will be taken into consideration and resolved for the well-being of future customers.
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Google
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile02281667658 wrote a review Aug 2023
2.0 of 5 bubbles
The hotel is a beautiful hotel complex in terms of construction and architecture with spacious rooms. However, it is in a very poor condition. The rooms are spacious but unfortunately most of the rooms need a renovation. The cleaning of the rooms also leaves a lot to be desired. When we arrived, everything was superficially clean and there were fresh towels. Unfortunately, on closer inspection, it has been a long time since it was thoroughly cleaned. On all the doors, you can see the dirt on the surfaces, probably from years ago. There were toothpaste splatters on the bathroom door, probably from years before. If you ran your flat hand over vertical surfaces, you had to wash your hands afterwards. There is a real pile of dirt on the stairs and in the hallways. They haven't seen a broom in a long time. Stairs, hallways and balconies could definitely do with a fresh coat of paint. The only person who does his job well is the gardener, the green areas were all in a very well-kept condition. The hotel advertises on its website that several languages are spoken at reception, including German. As a German with no knowledge of English, I unfortunately had to experience that no other foreign languages were spoken apart from Portuguese and English. I had also booked half board, but the hotel only offers breakfast. For dinner every evening I was driven in a rickety car to a restaurant outside of town. There were no other options and there were language difficulties there too. This hotel is far from a 4-star hotel.
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Google
Date of stay: August 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOHN A wrote a review Sept 2023
Leicester, United Kingdom
2.0 of 5 bubbles
Pool facilities very poor. We have an apartment in Luz and pay an annual fee of 500 Euro's to use the Hotels pool facilities.
Over the past two years the poor bar has not been open, however you can get drinks from reception and they do offer toast as a snack.
The umbrellas around the pool areas look very tired, some are even broken and the sunbeds are very dirty.
A lot of investment is needed to get anywhere near the Hotels star rating.
Read more
Date of stay: September 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you expect a good pool facility you will be disappointed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elaine G wrote a review Apr 2023
+1
2.0 of 5 bubbles
Considering it is the start of the season. The place is a disgrace over priced with hidden charges. Everything in need of an upgrade.and some things are just dangerous. Shower broken, mixer tap not mixing. Plug didnt fit the bath and half way through rinsing my hair with a glass. The hot water ran out. No cutlary, or plates, so eating out or eating their overpriced supermarket dinner where my only choises. Breakfast was dry and cold and had been sitting under heat lamps, instant coffee and juice. Not sure who they paid to get 4 stars. Was woken at 8am by maids knocking loudly on doors, only upside is it is close to the beach super gardens, lots of birds and nice staff. I certainly won't be back.
Read more
Date of stay: April 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The facilities don't open till 10. So no early morning swim and sauna. Before breakfast. You can...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pree Y wrote a review Sept 2023
2.0 of 5 bubbles
This should not be a 4* s
Hotel and not worth the price at all.

Very outdated and not a lots of facilities in the hotel. No concierge for your luggage, no tea and coffee facilities in the rooms, no mini bar and no safe. You have to pay £30 deposit if you want to rent the safe with £ 2.50 rent each day!!!
Nice pools but no drinks/cocktails by the pool despite having a pool bar which were closed all time.

Breakfast was not great either.

The best thing was 3 mins walk to Praia beach.

No value for money at all, very disappointing for the price
Read more
Date of stay: September 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
unacox asked a question Jan 2020
60 contributions95 helpful votes
Does the Luz Bay offer free WiFi to Hotel residents ?
Answer from Gary B
Elgin, United Kingdom11 contributions15 helpful votes
No WiFi in rooms.
Answer from Stuart A
11 contributions5 helpful votes
I am still trying to work this one out myself. of all the rooms I have been in, they all seem the same!!!
LPAJ4SAJ asked a question Feb 2019
Manningtree, United Kingdom
Is the pool open in April?
Answer from Lord Charfield
Ripley, United Kingdom99 contributions84 helpful votes
Sorry, I don’t know. But the sea front is great!
Susan V asked a question Jan 2019
Worcester, England, United Kingdom
Is there definately a lift as i have mobility problems
Answer from Stuart A
11 contributions5 helpful votes
The hotel provides mobility rooms on the ground floor, rooms 1 and 2. Just ask for any of these rooms when booking. there is also a lift the serves the main block facing back to the hotel pools and reception but as previously mentioned, it is small.
chris h asked a question Dec 2018
Manchester, United Kingdom24 contributions14 helpful votes
Is there cheap snacking places near this hotel.
Answer from Jen B
7 contributions5 helpful votes
Not snacking places, cheap lovely restaurants though!
Andy wrote a tip Oct 2024
7 contributions1 helpful vote
4.0 of 5 bubbles
"No tea or coffee facility in rooms Avoid the car park charge"
Read full review
buttercup250171 wrote a tip Oct 2024
Wellingborough, England, United Kingdom14 contributions22 helpful votes
5.0 of 5 bubbles
"Maybe a kettle in the room"
Read full review
habibi_10 wrote a tip Sept 2024
Stoke-on-Trent, United Kingdom29 contributions13 helpful votes
5.0 of 5 bubbles
"Take a kettle for morning tea"
Read full review
sheilapalmer539 wrote a tip Aug 2024
Aberdeenshire, United Kingdom17 contributions3 helpful votes
3.0 of 5 bubbles
"Bring warm clothing for night, wind gets up at approx 2030 hrs and it is cold and that was mid July"
Read full review
Denise C wrote a tip July 2024
42 contributions6 helpful votes
2.0 of 5 bubbles
"Book elsewhere"
Read full review
…
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PRICE RANGE
AU$69 - AU$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
luna hotel lagos, hotel luz bay
LOCATION
PortugalAlgarveFaro DistrictLuz
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL LUZ BAY (AU$69) - 2024 Prices & Reviews (Portugal) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Luz Bay
Which popular attractions are close to Hotel Luz Bay?
Nearby attractions include Praia da Luz (0.3 km), Praia da Luz (0.3 km), and Ollie’s (0.2 km).
What are some of the property amenities at Hotel Luz Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Luz Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Luz Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Luz Bay?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Luz Bay?
Conveniently located restaurants include Cafeteria jasmim Internet cafe, OndaLuz , Restaurant., and Latitude I Wine & Tapas.
Are there opportunities to exercise at Hotel Luz Bay?
Yes, guests have access to a pool and a sauna during their stay.
Is Hotel Luz Bay located near the city centre?
Yes, it is 0.5 km away from the centre of Luz.
Which languages are spoken by the staff at Hotel Luz Bay?
The staff speaks multiple languages, including English, Spanish, German, and Portuguese.
Are there any historical sites close to Hotel Luz Bay?
Many travellers enjoy visiting Forte de São Luís de Almádena (7.4 km) and Mercado de Escravos (4.9 km).
Is Hotel Luz Bay accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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