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Southern Palms Beach Resort

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1,248 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Palms Beach Resort
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Showing 881: English reviews
Kingston-upon-Hull, United Kingdom
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 December 2010

Been to Kenya many times before as i got married there 11 years ago. I've stayed from 2* to numerous 4* resorts & this is the worst, this is only because i'm comparing. Food: Worst one compared to other resorts. Many times i turned up for lunch & dinner just to have pudding as the main meals were very poor... More 

Helpful?
Thank David L
bristol UK
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 December 2010

This hotel has one of the largest free form pools I've seen, apart from a small area at 1,8m the rest is 1.34m with a sloping shallow area for children. There are also 2 swim up bars. The pool along with the gardens are well looked after and clean. The rooms were adequate, although new sanitary fitting have been fitted,... More 

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Thank rognbev
Walmer, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 December 2010

We have just returned from the resort after two weeks half board holiday booked through Thomas Cook. The staff are brilliant and most helpful. The accommodation is good but could do with some refreshing. The swimming pool is excellent and so is the food in the main and the Italian restaurants. The Manyata Grill is supposed to serve authentic Masai... More 

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1 Thank WisetravellerLondon
Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 December 2010

From arrival to leaving, the welcome and service is heartfelt and amazing. The Staff at Southern Palms are hard working/helpful and wonderful people. No! it is not an 18 to 30 Club (thank god). The 'cultural' entertainment is what Kenya is about, and while relaxing with a drink ...talk to the staff, I have never experienced anywhere like it, to... More 

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1 Thank BeeRafiki
Leeds, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 November 2010

We had an excellent time at the southern palms, the staff can't do enough to make your stay the best. The pools are stunning together with a beautiful beach, there are traders on the beach but the hotel security keep them for giving you any hassle. The monkeys arrive in the grounds about 4pm everyday looking for food, its illegal... More 

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Thank Paul_and_JanieB
nottinghamshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 November 2010

this was our 3rd visit to southern palms, the downside was the bus trip to the hotel we went with thomson and expected air conditioned transport but got a old tatty bus with no air con it was boiling hot , we were not disapionted when we got to the hotel, they gave us a good room as it was... More 

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1 Thank pauline096
wales
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 November 2010

We stayed at southern palms for first 2 weeks of october and what bliss. We flew from gatwick with thomson airways and had no problems. Arrived in mombassa on time and got to say the journey from the airport to diani beach in our opinion was heartbreaking, so be prepared. On arrival at the hotel we were given a refreshing... More 

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Thank andebWales
England
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 October 2010

Having just returned from a 2wk holiday with my wife l thought it prudent to make my thoughts and recommendations public on this site. Firstly the bad news, do not where best possible travel with Thomson. From the time that you book in to the time that you land they are on a money grabbing operation. No tolerance with excess... More 

Helpful?
1 Thank DickyBoy
London, UK
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2010

This is a beautiful hotel and the staff are wonderful - but your dream > holiday comes at a price. The hotel charges more for a bottle of local beer, > KSH 250, than it pays most of its staff, KSH200, PER DAY. This is roughly > equivalent to £1.50 - which seems pretty obscene to me. They also charge... More 

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2 Thank lankaisi
doncaster
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2010

Excellent hotel service and friendliness of all the staff second to none. Superb gardens well maintained. The two pools were very good with plenty of sunbeds not overcrowded as hotel was not full.Superb beach and the beach walks were okay each morning . Beach boys a bit of a pain but the hotel security guards were always on hand. We... More 

Helpful?
Thank charlieh41

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $170 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#3 Business Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#8 Luxury Hotel in Diani Beach
#9 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Southern Palms Beach Resort staff and other travellers.
13 questions
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Questions? Get answers from Southern Palms Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are more spacious”
 of 5 bubbles faithn2014, 14 Nov 2016 | Read review
“Best beach view, a nice view of the morning sunrise and always make your orders through Mercy the Queen of service.”
 of 5 bubbles L324ZGalexm, 9 Nov 2016 | Read review
“Sea view rooms are the nicest”
 of 5 bubbles Y483HNmiked, 24 Oct 2016 | Read review
“Use the massage facility, it's the best anti-stress medicine.”
 of 5 bubbles 143ioanas, 21 Sep 2016 | Read review
“Sea front, top floor”
 of 5 bubbles 46jaiv, 13 Sep 2016 | Read review
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