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Charrua Hotel

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Traveller (96)
Room & Suite (20)
Dining (11)
Overview
  • Excellent36%
  • Very good50%
  • Average12%
  • Poor1%
  • Terrible1%
3 weeks ago
“Not too bad, not too good”
21 May 2017
“Great Location, a bit noisy rooms”
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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1 - 5 of 23 reviews
Reviewed 3 weeks ago via mobile

The hotel is located in center of the town. There are many shops, food places, pubs, ice cream (sorveteria) around the hotel. But you should keep in mind that all these close about 6 pm! Receiption staff is very helpfull. And they have free umbrella...More

Thank Nina B
Reviewed 21 May 2017

The hotel is downtown Santa Cruz do Sul. it is perfectly located near the bustling center where you can find many pubs, bars and restaurants. Rooms are very basic. I noticed that hotels in Brazil prefer hard floors instead of carpets which I found a...More

Thank Harizanm
Management response:Responded 21 July 2017

2) Dear Sir, We really appreciate your commentary and constructive criticism here. For us it was a pleasure to give you our services and know that you had a pleasant stay here. About the breakfast, we are always improving it to give to our guests...More

Reviewed 12 May 2017 via mobile

No complaints. Perfect location across the park and convenient to get around from here. Many restaurants and bars around which compensates the own bar and restaurant of the hotel. Rooms are ok, nothing good or too bad. Could be a little bigger however. The breakfast...More

Thank Balli G
Management response:Responded 21 July 2017

Dear Sir, We really appreciate your commentary in TripAdvisor. For us it was a pleasure to give you our services and know that you had a pleasant stay here. Hope to see you here in your next business trip to Santa Cruz do Sul and...More

Reviewed 11 March 2017

Modern rooms, very well located, excellent breakfast, good service, well priced. However, my bed was quite uncomfortable (very hard!) and wi-fi works well only in certain areas of the hotel. Good air conditioningMore

Thank O6563ZLnicolasd
Management response:Responded 4 April 2017

Hello, O6563ZLnicolasd. Thank you for choosing the Charrua Hotel for your stay in Santa Cruz and for sharing your experience with us and with Tripadvisor users. I'm sorry to hear that your experience has not been satisfactory. We have already forwarded your suggestions to the...More

Reviewed 12 August 2016 via mobile

The hotel is located in the heart of downtown, walking distance to the best bars, clubs and restaurants. But the highlight for me was tge accomodating and veey friwndly staff. Hands down the best I've seen. Breakfast was delivered to my room at 5 during...More

Thank Shafa'at G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 77 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 77 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (96)
Room & Suite (20)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Rooms facing the main street are noisy. Try to avoid them"
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"Room on the 4th floor was very quiet."
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"The rooms on the street are very noisy"
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"Rooms on the back side are quieter. The front of the hotel is faced to the busiest city´s street"
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