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Mountain Village

164 reviews
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Traveller (158)
Room & Suite (61)
Dining (6)
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Overview
  • Excellent58%
  • Very good32%
  • Average6%
  • Poor3%
  • Terrible1%
8 May 2015
“The best place to stay”
7 Jan 2014
“Faded glory still lovely location, noisy suites”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Airport Transportation
3.5 Star Hotel
All hotel details
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Reviews (164)Write a Review
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1 - 5 of 5 reviews
Reviewed 8 May 2015

Service is excellent, facilities very well kept, the place is a dream. Peace is all about it, short ride from town, shopping and entertainment. Try the Continental breakfast and the SPA. The staff is great, they really care accommodate all your requests.

Thank Lori B
Reviewed 8 January 2014

Laje do Pedra (mountain village section is the new part) is right on the edge of a wonderful vista and though the main part of the hotel is 38 yrs old some glimpses of the previous grandeur still exist like the wonderful balcony views off...More

1  Thank Phillip O
Reviewed 8 September 2013

Service is out of this word, I travel a lot, all over the globe, I found this place a home, where you can really feel like you belong, rooms need a little up date, TV's etc but in general is perfect, peaceful and great to...More

Thank Gerfsa
Response from JI Administraçã... H, Public Relations Manager at Mountain VillageResponded 11 September 2013

Thanks for your compliments, it make us very happy and makes our job getting better. We really are looking for the best for our costumers. We hope to receive you again. You are always wellcome! Best Regards

Reviewed 1 September 2013

Furniture is too big for sitting room. There were 3 eating tables in sitting/kitchen area. Bathroom was dirty. Terrible smell from sink. TV sets are old. Staff is very helpful and breakfast is average to good.

1  Thank sc3110
Response from JI Administraçã... H, Public Relations Manager at Mountain VillageResponded 11 September 2013

We are sorry about the furniture and the smell at the apartament. All your comments was sent to General Maneger that will provide the solutions. We hope to received you again and chance this impression about our hotel. Best Regards

Reviewed 28 June 2013

We are a couple with two children (teens). We are used to visit the "Serra Gaúcha" frequently – at least once per year – and we returned to the Mountain at the end of May. Again, we found the best accommodation in Canela/Gramado. The luxury...More

Thank AmiltonR
Response from JI Administraçã... H, Public Relations Manager at Mountain VillageResponded 16 July 2013

Thank you for your comment. We appreciate yours compliments about our structure and services. All the topics about our kitchen trousseau was sent to the General Manager. We hope to receive you soon. Best regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Indoor pool
Details
Price range
USD 97 - USD 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (158)
Room & Suite (61)
Dining (6)
Pool & Beach (1)
Family and Play Areas (10)
Questions & Answers
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Room Tips
"Best hotel in the area."
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"Try to check whether there is anyone staying in an adjoining suite if so try and change it !"
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"Keep kitchen sink filled with water and smell will go away!"
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"We always reserve a suite for us."
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