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Premier Inn London Kew Hotel

1,270 reviews
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Traveller (89)
Room & Suite (119)
Dining (17)
Overview
  • Excellent47%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“air con”(89 reviews)
“car park”(82 reviews)
“pay and display”(15 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Meeting Rooms
3.0 Star Hotel
All hotel details
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Reviews (1,270)Write a Review
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30
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558
436
158
55
30
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All reviewsair concar parkpay and displaymeal dealfamily roomroom temperaturebudget hotelexcellent value for moneytravel cardthames pathnational archivesroom was largewould stay againbar and restauranttransport linkstube stationexcellent stay
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281 - 285 of 1,237 reviews
Reviewed 6 September 2016

Great welcome, warm staff and comfortable rooms. Great value for money and excellent location. Staff on hand to answer all questions. Had the meal deal which was excellent value. Would definitely recommend.

Thank kostas317
Reviewed 6 September 2016

We stayed for 1 night while at a wedding in Kew. The hotel is about 15 mins walk from Kew Green and a short taxi ride from Kew Gardens. The receptionist was extremely helpful and we were able to check in early to get changed...More

Thank Anne M
Reviewed 6 September 2016

Checked in online day before arrival so didn't know what to expect on arrival. Unmanned desk saves on staff I suppose so they can be free to do other things but a staff member soon appeared to help us. We were on 2nd floor almost...More

1  Thank Madorganiser
Reviewed 5 September 2016

I booked a family room for my wife, myself and two children (3 and 5 years old). I'd requested a quit room if at all possible due to my children not sleeping well. Check in was fine, but between 2am and 5am there was loud...More

Review collected in partnership with premierinn.com
Thank Bunn;Mr.gary B
Response from WhitbreadHotels, Online Customer Service at Premier Inn London Kew HotelResponded 12 September 2016

Hi Mr Bunn Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your...More

Reviewed 5 September 2016

Spent one Saturday night here and enjoyed a level of service I would expect from such a hotel. Friendly, helpful staff and clean and comfortable room. Parking was plentiful, well lit and seemed secure although a little pricey. My one problem was with the information...More

Thank WestCountryElvis
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Traveller (89)
Room & Suite (119)
Dining (17)
Hotel & Grounds (85)
Bathroom (6)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 63 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 63 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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