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Hilton London Syon Park

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Hilton London Syon Park
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1,680 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
Shefford, United Kingdom
Reviewed 3 June 2016 via mobile

Stayed overnight as we were going to Foodie Festival in the grounds of Syon Park. The park is beautiful and the hotel is set in lovely surroundings. On arrival the reception staff were very friendly and welcoming however I went through to the bar and said excuse me (about to ask a question) and had a hand waved at me...

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Helpful?
Thank Emma S
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Emma S Thank you for your most detailed review following your recent stay with us. I was pleased to learn that you found the hotel beautiful. We appreciate the constructive feedback on what could be improved, please be assured the points highlighted will be looked into and actioned. Emma I do hope we may the pleasure to welcome you...

London, United Kingdom
Reviewed 1 June 2016

Stayed here as a belated birthday break on the Friday special which is AMAZING value. When checking in they reminded me that I'd stated on the booking that is was my birthday, and when we got to our room (ahead of usual check-in time, I may add) it seemed that they had upgraded us. We'd stayed at this hotel many...

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1Thank NicLB
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear NicLB, Thank you very much for sharing your feedback with us and fellow guests in such detail. I am so happy to hear you had such great Birthday celebration and that our team members made it so special for you. We will be looking forward to welcoming you back for your wedding anniversary in September. Kind Regards Greg Crawford...

Brighton, United Kingdom
Reviewed 31 May 2016

The rooms are lovely, but even a king room (not a suite) are not much bigger than those you would get at a premier inn. We expected more for the price we paid. It was quite far away from central London and took a while to get there, so wouldn't recommend if you wanted to go central at some point....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank heatherpI8746ER
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear heatherpI8746ER, Thank you for taking time to share your feedback with us. I am glad you liked the hotel. All our rooms differ in shapes and sizes and we will be more than happy to allocate you a different room according to your preferences for your next stay with us. Kind Regards Greg Crawford General Manager

Cambridge, United Kingdom
Reviewed 30 May 2016

We had tickets for the two days at the London Sevens. As the event started at 9.30am both days daily travel was not the best option. Syon Park is situated about 2.5 miles from Twickenham and it is a straightforward walk to the stadium from the hotel. It is also a quiet walk as you approach the stadium from a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z7207OTchrisw
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Z7207OTchrisw, Thank you for taking time to share your comments with us. I am very happy to learn you liked the hotel and it's location. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Reading, United Kingdom
Reviewed 30 May 2016 via mobile

Attended a friend's wedding at this classy, elegant venue. The staff were helpful and patient tending to the 250 guests with a smile on their faces. Spacious, comfortable and immaculately arranged. Would recommend for hosting any event on a grand scale.

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Helpful?
Thank Sudakshina B
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Sudakshina B, Thank you for taking time to share your feedback after attending the wedding in our hotel. I am very happy our team members looked after you and that you liked the hotel itself with it's facilities. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Cirencester, Glos,UK
Reviewed 30 May 2016 via mobile

We stayed here by chance, having booked back to back rugby at Twickenham over the weekend. It is smart, bright, sparkling and lovely. Can't wait to return. The reception staff were exceptional, nothing a problem. ( I mean I have stayed at places where an early check in has been met with rolling eyes...that destroys the potential good review). As...

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Helpful?
Thank cyberce
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear cyberce, Thank you for taking time to share your feedback. I am so happy to hear our team members impressed you with their excellent customer service and that you enjoyed the hotel and it's suroundings. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 29 May 2016

A 5 star experience throughout our whole stay and most amazing staff!! Very clean and delicious breakfast. Spa facilities were great and we enjoyed every single moment. Would definitely come back and highly recommend it to everyone.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leibi26
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear leibi26, Thank you for sharing your wonderful feedback with us. I am delighted to know you had such great time and that you were looked after by our team. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Reviewed 28 May 2016

Hilton Syon Park is set on the most beautiful grounds I've seen. The hotel itself is stunning. Colin, the receptionist is truly a credit to this place. He continued to go the extra mile for us. Such a lovely man. He needs a pay rise or promotion!!! The spa was just as we had seen in pictures. Beautiful and tranquil!...

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Helpful?
Thank Martina J
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Martina J, Thank you very much for such kind words about our hotel and team members. It made feel so proud of them. Please rest assured they will be recognised for their excellent customer service skills. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

havant, United Kingdom
Reviewed 26 May 2016

Staff were very courteous without exception but felt a little unorganised as some reservations we made weren't booked. Breakfast options were amazing, so was the pool and facilities. Was looking forward to a deluxe shower but was just a shower head over the bath. We only had dinner once which was in-room, was nice but I felt that the price...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Luke T
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Luke T, Thank you for taking time to share your comments following your recent stay with us. It was great to learn you enjoyed our famous Hilton breakfast and spa facilities. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 25 May 2016

We stayed there for 4 days at a wedding that was taking place at the same place, It was a very pleasant time, very helpful staff and great service too! They made a few intitial mistakes with the bookings but there was rather a lot of us staying for the wedding, and the staff kept a cool head and sorted...

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Helpful?
Thank Pappaji
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Pappaji, Thank you for sharing your feedback with us. I am very happy to hear you enjoyed your time here and that the event was a successful one. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: $188 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capability Brown parkland”
 of 5 bubbles grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
 of 5 bubbles StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
 of 5 bubbles A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
 of 5 bubbles jessiem165, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
 of 5 bubbles jowr2015, 8 Jan 2017 | Read review
5 of 5