We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices


Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

412 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for BEST WESTERN Palace Hotel
See the most recent reviews
Showing 37: English reviews
Budapest, Hungary
1 review
Reviewed 18 April 2016

I spent 3 days in this amazing hotel. I travelled for business reason, therefore the locatios was perfect for me (close to the center, but only 20 minutes from the old town). My room was spacious, clean and well equipped. The hotel staff was extremly helpful, they always have a sincere smile. The breakfast is excellent, and I also recommend... More 

Thank Lilla D
Noida, India
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 18 April 2016

This is my second review of the Hotel after my previous stay in September 2014 .The Hotel is located on the main street in Seravalle while proceeding towards San Marino City Centre . The room (a basic double) was very comfortable and spacious [ with an adjoining small courtyard as well ! ] provided with a working table ,large wardrobe... More 

1 Thank DrArunAgrawal
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 March 2016

We did not know what to expect, so were pleasantly surprised by this hotel! And, they really provided an excellent buffet breakfast! We also enjoyed dinner there... and great to have free parking! It was perfect location to head up the mountain to see San Marino...sadly the weather that day was totally "pea soup" fog and we really could not... More 

Thank AnniePhilly
Swindon, United Kingdom
Level Contributor
124 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 24 February 2016 via mobile

Booked this hotel for a family visit to San Marino. The room was nice and spacious and we enjoyed the pool and free wifi. The view was just ok because of a crappy petrol station outside the front of the hotel. What we didn't like was they only did room service when the restaurant was open i.e from 19.30pm, there... More 

Thank north12345john
Level Contributor
227 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
Reviewed 7 February 2016

Stayed for 2 nights. Arriving late to a functional welcome my room was fine with a small courtyard. Bed and bathroom were fine. The hotel is located reasonably convenient for the football stadium. I had a car and enjoyed touring the area. Had a very frustrating time trying to order room service on one night with an awkward waiter and... More 

Thank BasilsTravels
Level Contributor
269 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 19 November 2015

The hotel is on the main road into San Marino about fifteen minutes drive from the old town. The hotel itself is huge and not that attractive from the outside. However once inside it is fine. Our room was spacious and comfortable. There is an indoor pool but you have to pay to use the other facilities. Breakfast was excellent... More 

Thank biggles51
Chepstow, United Kingdom
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 October 2015

I have now stayed at this hotel on two occasions. The hotel is of a modern design with an open plan reception lounge area. The rooms are well appointed and are spotlessly clean. I like the electric shutters on the windows which you can close during the day and night. The hotel has a large underground car park so parking... More 

Thank Neil F
Northampton, United Kingdom
Level Contributor
89 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 October 2015

Not the most inspiring hotel from the outside as you approach but once inside it cannot fail to impress. Great reception area and the rooms are nicely finished and decorated. Comfortable bed and good quality linen and towels. Our room overlooked the main road up to Sam Marino town but noise was not a problem. A small balcony outside gave... More 

Thank D18KRB
Edinburgh, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2015

we were stuck away in an annex miles from reception, the bar/restaurant, entrance lobby etc. I felt I knew what the answer would have been had I asked to be moved, so jyst didn't bother making a fuss. annoying when i'd specifically booked this Hotel 50 weeks in advance.

Review collected in partnership with Best Western

Thank EdinburghIrons
Level Contributor
61 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 September 2015 via mobile

I have stayed here previously so on realising I was returning to San Marino this was the obvious hotel to book. Email communication was a little bit difficult but I successfully booked three rooms directly with the hotel. They sent a confirmation email a few days before arrival which was sadly wrong but the hotel kindly changed the rooms easy... More 

Thank hardcorewolf

176 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (137)
Bathroom (14)
Room/Suite (26)
Dining (7)
Hotel & Grounds (13)
Business Centre/Function Rooms (2)
View from Room (3)
Pool/Beach Area (11)
Other (61)

Management photos: Courtesy of the property manager

All Management Photos (39)
Pool/Beach Area (7)
Hotel & Grounds (8)
Business Centre/Function Rooms (10)
Dining (2)
Room/Suite (6)
Bathroom (3)
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Serravalle
4.7 km away
Oste del Castello Wellness & Bike
2.2 km away
Grand Hotel Primavera
Grand Hotel Primavera
#1 of 4 in Borgo Maggiore
504 reviews
3.6 km away
Grand Hotel San Marino
Grand Hotel San Marino
#3 of 10 in City of San Marino
557 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Hotel Ristorante Cesare
Hotel Ristorante Cesare
#1 of 10 in City of San Marino
507 reviews
3.8 km away
Hotel Joli
Hotel Joli
#2 of 10 in City of San Marino
410 reviews
1.6 km away
Villa Emma
Villa Emma
#2 of 4 in Serravalle
106 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Punto di incontro ideale per chi desidera l’eccellenza, il Best Western Palace Hotel dispone di 91 camere, junior suite e suite. In un ambiente raffinato, posizionato lungo la Superstrada di San Marino e quindi vicinissimo alla Riviera ed allo stesso tempo al centro storico della Repubblica di San Marino, mette a disposizione degli ospiti una molteplicità di servizi. Il Centro Congressi con sale modulabili sino a 800 posti, la piscina coperta panoramica ed il centro benessere, la garanzia di un ampio parcheggio, ma soprattutto tanta ospitalità ed un servizio davvero unico. ... more   less 

Additional Information about BEST WESTERN Palace Hotel

Address: Via Cinque Febbraio, Serravalle 47899, San Marino
Region: San Marino > Serravalle
Price Range: $100 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palace Hotel 4*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Priceline and Booking.com so you can book your BEST WESTERN Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palace Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from BEST WESTERN Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room to the street extremely noisy. Outstanding view of ... nothing.”
 of 5 bubbles MaikLi, 12 Nov 2016 | Read review
“Single rooms have a small little courtyard, suites are not worth it.”
 of 5 bubbles DesertFoody, 3 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles bucknikkid, 18 May 2016 | Read review
“Try to get a room near the front to avoid a long walk to the lifts.”
 of 5 bubbles neilf189, 13 Oct 2015 | Read review
“Ask for a room not facing the main highway by the front of the hotel”
 of 5 bubbles Bdbrewer28, 27 May 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay