Hotel Caravelas
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Hotel Caravelas

Rua Conselheiro Terra Pinheiro 3, Madalena, Pico 9950-329 Portugal
Traveller (169)
Zimmer
Room & Suite (70)
Piscina
Pool & Beach (18)

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Avg. AU$123 /night, 2/8 - 2/9
AU$126
per night
AU$122
per night
AU$118
per night

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About

#1 of 2 hotels in Madalena
4.2 of 5 bubbles
Location
3.8 of 5 bubbles
Rooms
3.6 of 5 bubbles
Value
4.1 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.8 of 5 bubbles
Sleep Quality

See why so many travellers make Hotel Caravelas their hotel of choice when visiting Madalena. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

Hotel Caravelas offers guests an array of room amenities including air conditioning, and getting online is possible, as free internet access is available.

The hotel offers 24 hour front desk and baggage storage, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

While visiting Madalena, you may want to try some shrimp at one of the nearby restaurants, such as Ancoradouro.

At Hotel Caravelas, your comfort and satisfaction come first, and they look forward to welcoming you to Madalena.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Game room
Car hire
Meeting rooms
Massage
Internet
Outdoor pool
Bar / lounge
Breakfast buffet
Salon
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Air conditioning
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Portuguese

Location

Rua Conselheiro Terra Pinheiro 3, Madalena, Pico 9950-329 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Pico Island Airport
7.9 km•
See all flights
Horta Airport
16.5 km•
See all flights

Reviews
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Paulo Guerrinha wrote a review Dec 2024
Odivelas, Portugal
3.0 of 5 bubbles
Stay started with a 2-night voucher, then extended by another 4 at #135
The hotel is relatively new and well located, with modern materials and equipment, we were surprised that 2 of the elevators were permanently out of service from the 2nd day of stay.
The cleanliness of the room was good except for the windows - The room had a spectacular view over the harbour, but the windows from the window and the balcony were almost opaque from dirt - Generally speaking, all the hotel windows needed urgent cleaning.
Bath glass also almost opaque, but this by accumulation of limestone, silicone with high accumulation of bacteria.
The walls in the common areas need cleaning as well.
Curtains generally poorly installed, with missing hooks or ripped showing carelessness.
The room air conditioner was always in the "cold" position throughout the entire stay, despite our request to change to "hot" at the reception, which informed us that the maintenance manager would change this setting the next morning - this did not happen.
Damaged TV on our arrival, immediately replaced by maintenance.
Relatively poor breakfast for a 4-star hotel, with the cakes to be taken from day to day, the sliced bread was not fresh, the breakfast beans were black (!) the bacon and the sausages in the "recheaud" were incorrectly confectioned to the point of being inappropriate for consumption.
On a positive note, the pancakes were delicious and made by us at the time on equipment available for the purpose.
The room had a coffee machine - a positive point - a pity that the coffee was not replacement (on request only and charged).
Wiped in good quality and always clean.
Many pillows available, mattress a little rich.
Amenities available in good quantity and always readily reposted.
Great lighting in the room in particular and in the hotel in general.
Collaborators generally unsocial or shy, denoting little pleasure with the public, with the exception of a seemingly more experienced collaborator in the breakfast room.
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Automatically translated
Date of stay: November 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Escolher quarto virado para o porto ou para a piscina, pela vista.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DREGS wrote a review July 2023
Grafham, United Kingdom
4.0 of 5 bubbles
The hotel is ideally situated with the ferry port literally a maximum of 5 minutes walk away and near to the main amenities. Staff were helpful and the hotel was, as others have said, a bit outdated and had no personality. The room AC works well and the bed was comfortable. The idea of producing a card to pick up towels and making sure you returned the card to prevent paying €25 per card penalty seemed unnecessary and having to pay for the gym seemed very unusual. We did sit round the pool on a cloudy day for a while but decided against going in so I cannot comment on what looked like a well maintained pool.
The breakfast was good and they seemed to spread foods out which meant we could get to dishes easily without crowding and queues. Thank you.
Restaurants were difficult to find because the good ones were already booked up so I’d recommend booking your meals at least a day in advance. We ate in the square nearby which , although reasonable, was a cafe rather than a restaurant.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Book restaurants in advance - at least a day Remember your towel cards to ensure easy checkout.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
barneyb wrote a review Oct 2023
Romsey, United Kingdom
4.0 of 5 bubbles
Stayed three nights in the hotel. The room was fresh and breakfast was good in comparison with others we have experienced on other islands on this trip. Was slightly disappointed they have a sauna but would charge us an hourly fee to turn it on.

The outside pool looked nice and the laundry service was quick. There are admittedly limited hotel options on the island but this hotel isn't bad.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: The port does have a terrible sulphur smell at low tide so ensure you have the door/window shut...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nortondaiello wrote a review Sept 2023
Lisbon, Portugal
3.0 of 5 bubbles
Average, good hotel but we had some problems.
Child with eye irritation due to excessive chlorine in the pool, even I, who is used to it, felt that it was not normal.
My friends had problems at the laundry, they had to speak to the management about the laundry employee who insisted on saying that she hadn't made a mistake with the laundry, it was very unpleasant.
My refrigerator in the room didn't work and I asked for it to be replaced or repaired but no one came, so I let it go.
The bar and reception staff are friendly but not enough to make us want to come back, we're sorry.
Then we went to the same chain hotel in São Jorge and the difference is between water and wine, the stars should be reversed for both.
The strong point is that the location is perfect, right in front of the boat station and scooter rentals, etc.
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Google
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yuliya wrote a review Aug 2023
Brooklyn, New York
3.0 of 5 bubbles
While this hotel is located right in the Marina next to the ferry terminal you are in for a few surprises. Let's start that it feels like you went back in time. The hotel seems pretty old, where you don't even have in room safes and if want to store something you have to ask the front desk to store it in the safe for you. When you hlgwt to your floor there are 2 full bathrooms which makes you think that you are in some dorm room with shared bathrooms, but that's not the case. There were nice surprises as well, where the pool has salt water vs plain old chlorinated. Another nice surprise was the breakfast, which had the cutest pancakes that were made by a machine that most of the people could not figure out how to work. The hotel is pretty clean nevertheless. Another surprises is if you are a light sleeper is the location of the ferry right by your windows which makes a pretty loud honking signal when it leaves and the last one leaves after midnight.
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Date of stay: August 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
321nini wrote a review June 2024
Cologne, Germany
4.0 of 5 bubbles
There is apparently this larger tourist hotel in Magdalena. It is located directly at the port, so the way to the ferry is not far. The hotel has several wings. Some rooms have views of Pico Mountain. I was lucky enough to get an upgrade to an extremely spacious suite, room 216, with a very large balcony overlooking the harbour.
The housekeeping works very well, the first time in the Azores that the rooms were ready by midday. Again, no outlet in the bathroom (is this the case everywhere?), but a well-functioning, permanently installed hairdryer.
Small deficiency is the situation at breakfast. The breakfast room is much too small for the amount of guests. It was overcrowded every day during my visit (pre-season), so guests had to look for seats in the vestibule. However, no additional tables were set up there.
The breakfast itself captivates with a lot of cakes and cakes, in the fridge there are yogurts. Guests can stock up on coffee at several stations. Fresh fruit is served and there was also fruit salad on several days, but sometimes with canned fruit.
The hotel also has a nicely landscaped pool with sun loungers. There are towel cards with which you can borrow a corresponding sun towel.
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Automatically translated
Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marina Papoila wrote a review July 2023
Lisbon, Portugal
3.0 of 5 bubbles
We made a family trip through the azores islands, a portuguese territory 2-3 hours off the coast of the mailand by plane. We made a point of visiting all the volcanic islands. It was extremely hard to get hotel and restaurant reservations, forcing us to settle for least favorites. The Caravela Hotel was one of those. I did expect more.
People were nice enough, no complaints here. In my room the air conditioning was not working. I alerted reception and was informed that they were aware of 3 rooms
without A/C, but " tomorrow" it will be fixed.
It was never fixed and there were no other rooms available. It was a Hot Stay, to say the least. The answer to my asking daily was: "you know, we are on an island"...
Theroom was ok and clean. If you are somewhat demanding as far as matresses go, get another hotel.
There is an excelent breakfast and plenty of parking.
Next time I come, I will book months in advance and stay at the island of Graciosa at the pousada on the city of Horta.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jürgen wrote a review Aug 2024
Guntramsdorf, Austria
3.0 of 5 bubbles
A hotel with potential that is unfortunately not used by the operators. However, the location is perfect for excursions and for diving.

The rooms are modern and really fine, everything works fine and everything is clean and well cleaned. Also the beds are excellent.

That's all you should expect. It does not get cozy in the hotel, the dining room and the pool. All staff and public areas exude maximum hospital charm, which is enhanced by terribly bright lighting everywhere and by train and low temperatures in the dining room. The very limited opening hours of the pool area and the garden are probably based on the needs of the staff and not those of the guests.
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Automatically translated
Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurence H wrote a review Aug 2024
4.0 of 5 bubbles
To be honest, I was a little intrepid about this place given the mixed reviews, but as a hotel it’s a solid enough choice - the room was well appointed and the AC efficient, the breakfast buffet was fine, and the outdoor pool with views over Faial was a nice surprise. Checkout at 12 was useful too. But the main reason I wanted to write a review was to praise Erika, who was very helpful in finding us a spacious, quiet family room on the third floor, and organised a cab for us to the airport. I meant to leave a tip for you Erika but in the end we had to rush off in a hurry - sorry! Thanks to you, we had a great stay and were able to make the most of Pico. Thank you so much.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haynest wrote a review June 2021
Corby, United Kingdom
3.0 of 5 bubbles
This hotel is close to all facilities. We had a good room, which was clean, comfortable and quiet. The breakfast room overlooks the pool and buffet breakfast was available. There is no Covid on Pico but everyone had to sanitise their hands before wearing gloves to serve their own breakfast from open dishes. Staff were present around serving area to monitor supplies but they took this as an opportunity to chat and in doing so, they obstructed the one-way entry/exit system.
There is no restaurant at the hotel but the receptionist gave recommendations for Picoceana and the 5 Cafe, both of which were middling to good.
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Date of stay: June 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Many rooms offer views of Pico Mountain or of Faial island
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
amanda9992016 asked a question June 2023
London, United Kingdom940 contributions83 helpful votes
Does the hotel have left luggage facility for guests arriving before checkin time?
Answer from Zvijer
Zagreb, Croatia304 contributions64 helpful votes
Hi Carol, I just reviewed the hotel, I do not work with them :) Please contact them directly for the details. To compare the rate, we paid taxi from the hotel Caravelas to the airport 10 Euros (2 persons). Have a nice trip, Pico is lovely! Zvijer
Nancy C asked a question Mar 2017
Truro, Canada60 contributions27 helpful votes
Is there a safe and hairdryer in each room at the hotel
Answer from Medrosr
Portsmouth, New Hampshire72 contributions15 helpful votes
It's been a while and I can't remember, I am sure they had a hairdryer, can't remember if they had a safe.
deniserose27 asked a question June 2015
Gloucester, Massachusetts3 contributions1 helpful vote
How far of a walk is it to the ferry terminal...I have elderly person in our group...Thank you
Answer from Medrosr
Portsmouth, New Hampshire72 contributions15 helpful votes
The hotel faces the ferry terminal, but I would suggest you look at another hotel. The bath tub is built up from the floor, and difficult to get in and out of. I am 70 and I found it difficult. Had to grab on to the towel rack and get in and out. Lights in the hallway very dim, and the stairway down to the main floor is also very dim. Might be difficult for an elderly person if the elevator not working which it wasn't during our stay.
barneyb wrote a tip Oct 2023
Romsey, United Kingdom121 contributions124 helpful votes
4.0 of 5 bubbles
"The port does have a terrible sulphur smell at low tide so ensure you have the door/window shut if you can smell a bad whiff."
Read full review
DREGS wrote a tip July 2023
Grafham, United Kingdom386 contributions140 helpful votes
4.0 of 5 bubbles
"Book restaurants in advance - at least a day Remember your towel cards to ensure easy checkout."
Read full review
Luv2Travel428 wrote a tip June 2022
Morristown, New Jersey216 contributions121 helpful votes
4.0 of 5 bubbles
"Pool view rooms were nicer, had a full balcony."
Read full review
Haynest wrote a tip June 2021
Corby, United Kingdom398 contributions188 helpful votes
3.0 of 5 bubbles
"Many rooms offer views of Pico Mountain or of Faial island"
Read full review
Sunke wrote a tip Sept 2019
Copenhagen, Denmark152 contributions44 helpful votes
4.0 of 5 bubbles
"Ask for room, with view to Pool and garten"
Read full review
…
Not the right property for you?
There are more places to choose from in the Madalena area.
PRICE RANGE
AU$116 - AU$139 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresPicoMadalena
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL CARAVELAS (AU$116) - 2025 Prices & Reviews (Madalena, Portugal) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hotel Caravelas
Which popular attractions are close to Hotel Caravelas?
Nearby attractions include Mural diédrico (0.2 km) and Jardim dos Maroiços (0.3 km).
What are some of the property amenities at Hotel Caravelas?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel Caravelas?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel Caravelas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Caravelas?
Conveniently located restaurants include Restaurante O Cinco, Mercado Bio Restaurant, and Padaria Andrade.
Are there opportunities to exercise at Hotel Caravelas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Caravelas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Caravelas?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to Hotel Caravelas?
Many travellers enjoy visiting Museu Da Horta (8.7 km) and Torre De Vigia À Entrada Do Porto Pim (8.8 km).
Does Hotel Caravelas have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Caravelas accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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