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Protea Hotel Clarens

311 reviews
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Traveller (126)
Room & Suite (59)
Dining (11)
Overview
  • Excellent30%
  • Very good47%
  • Average20%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (311)Write a Review
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All reviewslovely hoteldeluxe roomhotel is centrally locatedprokard memberrecommend this hotel to anyonebuffet breakfastmountain facing roomslarge varietywithin walking distancehand basinrooms are smallquaint little townrestaurants and shopsshort noticeundercover parkingpark your carcomfortable stay
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11 - 15 of 299 reviews
Reviewed 20 November 2017 via mobile

The reason we picked this hotel is because it is walking distance from the central business district of Clarens. This is very convenient. The buffet breakfast which they serve is lovely and service in the restaurant is great. The room which we stayed in, coincidently...More

Thank Annali K
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 22 November 2017

Dear Annali K, Thank you very much for taking the time to review your experience at our hotel here on Trip Advisor. I am so delighted to hear that our location was convenient for you, we certainly are proud to be situated so close to...More

Reviewed 19 November 2017 via mobile

As a change we decided to go to the hotel restaurant for dinner on Saturday and it was great! The restaurant was very busy with some tables being reset 3 times as there was a queue of people waiting for an available table. We heard...More

Thank Louise B
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 20 November 2017

Dear Louise B, Thank you very much for taking the time to review your experience at our hotel here on Trip Advisor. What a wonderful review, we truly appreciate your feedback and the support at the Adamo Restaurant. I am very happy to hear that...More

Reviewed 15 November 2017 via mobile

Wow. What a fantastic experience my collegue and I had last night at The Protea Clarens. We ordered from their new menu for Dinner and both decided on on the Chicken Florentine with a side of rustic chips.......well let me tell you this....i have not,...More

Thank mase m
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 20 November 2017

Dear Mase M, Thank you very much for taking the time to review your stay at our hotel here on Trip Advisor. It was such a delight to read your feedback about your experience in the Adamo Restaurant, your lovely review has been shared with...More

Reviewed 15 November 2017 via mobile

This hotel is part of the Marriott group. It is situated in town, so you can walk to all the shops and restaurants. Interesting rooms with the shower cubicle in the room. Lovely linen and bed. Kettle in room as well as a little coffee...More

Thank Liza B
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 20 November 2017

Dear Liza B, Thank you very much for taking the time to review your experience at our hotel here on Trip Advisor. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a...More

Reviewed 8 November 2017

The Protea is places almost in the center of Clarens. The room was quite small and the concept is not very good (no reading light, bed close to the wardboard). The staff is friendly but a bit too formal. Breakfast is for sure excellent, one...More

Thank moreno65
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 10 November 2017

Dear Moreno65, Thank you for posting your review here on Trip Advisor. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 112 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 112 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (126)
Room & Suite (59)
Dining (11)
Pool & Beach (8)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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GwenLancashire
8 October 2017|
AnswerShow all 2 answers
Response from Tjaart V | Reviewed this property |
I am positive the pool will be open and would be swimmable, however, with the cold spell be having currently it might be rather on the colder side, but with a warm day over your stay it would be very refreshing.
0
Votes
sasahnetshi
10 November 2016|
AnswerShow all 3 answers
Response from KarenB_PHClarens | Property representative |
There are fantastic hiking and cycling trails, extreme sports, fresh mountain air and beautiful views available. No fitness center in Clarens, however if you really want to use a gym, there is in Bethlehem as well as a... More
0
Votes
Room Tips
"choose a room with a balcony!"
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"Top floor rooms are better and quieter"
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"Ask for a room with a mountain view. Those away from the pool are quieter."
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"Our family occupied 2 rooms one with a street view the other with a mountain view. The latter were beteer."
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