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Novotel Constantine

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115 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

In terms of service, and with the exception of the chef, and breakfast, this is the worst hotel I have ever stayed in. The rooms are modern and clean, but the staff do not care to learn or understand English or French , which I find curious for an international hotel. Worse, the catering staff had a habit of i)... More 

Helpful?
Thank Vidal M
Beirut, Lebanon
1 review
Reviewed 26 July 2016 via mobile

Very very bad, cheap and not clean buffet. Fruits in the buffet were drastically bad. Room cleanliness is very bad. I am surprised how accor hotel would accept this level in their Novotel. It is the first time for me to write a review as i was moved with the unpleasant situation.

Helpful?
Thank Claud M

Travellers are raving about these Constantine hotels

Melbourne, Australia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 January 2016

We were booked into this hotel by a tour company and it certainly was not up to the standard of this "Brand" in other parts of the world.On our first visit it took three requests to obtain towels but only two on the second visit.The rooms are very much in need of an upgrade if they intend to attract tourists... More 

Helpful?
Thank boosey_10
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

London, United Kingdom
Level Contributor
310 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 11 November 2015

The first impression of this hotel is that her poorer sister next door (the Ibis hotel of the same group) looks nicer, more modern and is in a more pleasant building of Northern African architecture. The Novotel's facade is rather boring in comparison. The rooms are standard Novotel stuff but not well kept and ours had a constant smell of... More 

Helpful?
Thank Harold B
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

Madrid, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2015

I stayed there lot of time because of work it is a normale hotel nothing special, the only good thing is that the location ( in downtown) Regarding the price i prefered IBis because it close to it it's like you are in the same hotel

Helpful?
Thank soupel
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

erie
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2015 via mobile

This is my third time here and the hotel continues to find new ways to make the stay worse. My stays were in June, July, and September, 2015. The fitness center is equipped with 2 two treadmills, one of which has been out of service for all three visits. It also has one elliptical, but it is never plugged in... More 

Helpful?
Thank bryan g
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Nicolas Pichon, We thank you for having taken the time to write to us following your stay at Novotel Constantine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we... More 

lyon
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 July 2015

Well no choice left out as long as The Mariott is not yet open. Took more than 30 minutes for check in with a confirmed on line booking. Too many people doing too little. For Breakfast at 7.30 in the morning I could not fine one table clean .All Tables were unoccupied with dirty dishes. I had to clean one... More 

Helpful?
1 Thank vinciLyon
DIDIER J, Directeur général at Novotel Constantine, responded to this review

Thank you for taking the time to tell us about your experience your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we thank you and hope to win back your trust. Sincerely More 

Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 July 2015 via mobile

Here comes the novotel constantine which I have visited over 5 times in the last couple of years.. As every business in Algeria, the start is very good and the shine is short lived. The location is strategic but near dodgy neighbourhoods. The rooms were nice at first and as mentioned by other reviewers got run down very quickly.. That... More 

Helpful?
3 Thank Redha R
DIDIER J, Directeur général at Novotel Constantine, responded to this review

We thank you for having taken the time to write to us following your stay at novotel Constantine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2015 via mobile

hi, I'm a frequent client I can say that I've been there at least 30 times , but every time there is something missing in the room I don't know why No shampoo ,no toilette seat !!!no iron no soap I think this should be standard with novotel to have irons in the room I've been to about 5 novotels... More 

Helpful?
2 Thank oussama2012
DIDIER J, Directeur général at Novotel Constantine, responded to this review

You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. We hope that, following our improvements, we may count you among the guests... More 

Mumbai (Bombay), India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2015

It is the best hotel in Constantine. The rooms are spacious, breakfast is having good variety and food at the bar or restaurant is really delicious. The hotel is in the city center and conveniently located to travel anywhere in Constantine.

Helpful?
1 Thank VINAYRAI
DIDIER J, Directeur général at Novotel Constantine, responded to this review

Dear We very much appreciate your comments regarding your stay at the Novotel Constantine. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Didier JEAN-MARIE Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Novotel Constantine

Address: Square Hadj Ali | Centre ville, Constantine 25000, Algeria
Region: Algeria > Constantine Province > Constantine
Price Range: $100 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Constantine 4*
Number of rooms: 117
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Questions & Answers

Questions? Get answers from Novotel Constantine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not ask for an iron. make sure you have local currency and someone who speaks arabic”
  • Iron provided to me by room service.
 of 5 bubbles 665vidalm, 24 Nov 2016 | Read review
“Ask for room on top floor overlooking the square”
 of 5 bubbles boosey_10, 8 Jan 2016 | Read review
“Choose the room facing mountain, these are generally quiet as compared to other ones.”
 of 5 bubbles VINAYRAI, 9 Apr 2015 | Read review
“Ask for a view of the valley”
 of 5 bubbles AmericaninAlgiers, 18 Oct 2012 | Read review
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