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Hampton Inn & Suites Los Alamos

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Hampton Inn & Suites Los Alamos
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275 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Denver, Colorado
Reviewed 6 days ago NEW

I have stayed or had family stay this hotel many many times over the years. This is the best condition i have ever seen the hotel in. This housekeeping in rooms is a little lacking - showers could be kept up better. But over all the rooms were clean and comfortable.

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Helpful?
Thank janinel446
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for staying with us. I am glad you enjoyed your stay. I will have housekeeping give rooms finer detailing.

Middletown, Rhode Island
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This Hampton is a fantastic stay with an excellent value. You can be in Santa Fe in 30 minutes and your stay is about 1/2 the price. The rooms are very well kept and the staff is very friendly, almost like visiting a friend. 15 minutes to Los Alamos or Bandelier National Monument. The only draw back is the lack...

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Helpful?
Thank Trish-Larry
About Hotel's Favourite Review
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for your kind words. We try to meet and exceeds everyone's expectation. We a proud to say we were able to do that for you. We hope to see you again soon.

Denver, CO, United States
Reviewed 1 week ago

Great hotel, I just arrived late and even though I pre-checked in and told them I'd be there "after 10pm" I couldn't get in the building, after 20 min of ringing call button, calling front desk, hearing their phone ring and knocking on the door. I was able to walk around the building and saw employees in the laundry room...

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Helpful?
Thank luked10
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for choosing our hotel and for your feedback. I am very sorry about the issue you experienced while with us. We recently renovated the front desk area which added two doors between the front desk and the laundry room so sometimes sound doesn't penetrate. I have updated the camera monitors to show different angles of the front desk...

White Rock, New Mexico
Reviewed 1 week ago

Great Continental breakfast, the lady Patti that preps its had the sweetest attitude. Try to get a suite if you can, especially with a family. This facility is near a grocery store and 2 diners, but all other restaurants are about 10 to 15 minutes away. Overall, the stay was nice, it was close to where we needed to be....

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Helpful?
Thank Tania B
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for choosing us as your home away from home. I am pleased to here that we were able to accommodate your needs. I also want to thank you for you kind words about our breakfast hostess. We hope to see you again soon.

Dayton, Ohio
Reviewed 3 weeks ago

Traveling with family of four. Room extremely comfortable. Location close to airport, which was a plus as we were flying out early. Great workout room. Pool is rather small but in good condition. Breakfast consistently good at Hampton Inn. Would definitely stay again.

Review collected in partnership with Hampton
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Helpful?
Thank Lisa B
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for choosing the Hampton as you home away from home. It was a pleasure having you stay with us. We greatly appreciate your kind words and hope to see you again soon.

Reviewed 26 March 2017

Great room, wonderful location, staff was efficient and professional, but seriously, a dog on a chair in the dining area? It is my understanding that dogs are not even allowed in this hotel. The next morning at breakfast, we had to wonder if the area had been cleaned after the dog was there the night before. This single incident was...

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Helpful?
Thank janaV1633SA
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for nice comment about our staff and our room. Unfortunately we are not able to tell people how to manage their service animals.

Edgewood, New Mexico
Reviewed 24 March 2017

It was a quiet place and clean. It was a ways from our destination but worked out fine. Loved the view and drive to the hotel. The room wa very confortable and clean. Bathroom was very adequate and spacious.

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Helpful?
Thank D9906IUlarryc
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again soon.

Oregon, United States
Reviewed 21 March 2017

This hotel is in a great location to day trip out to attractions in the surrounding area. It is also a more affordable option than staying in Santa Fe. The staff is great and the hotel is all beautifully updated. They also enjoyed a complimentary "Frito Pie" snack/meal from 5 - 6PM on weeknights. Very nice addition. We had a...

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Helpful?
Thank Mary J R
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for you nice comments. We are trying to create experiences like yours for everyone on a daily bases. Hope to see again soon.

El Paso, Texas
Reviewed 17 March 2017

This is a poor excuse for a Hilton property. I should have stayed at Motel 6 and would probably not know the difference. The only saving grace was the lady serving breakfast who was very pleased and took time talking to us and treating us like the valued guest that we ate!

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Helpful?
Thank Joy M
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for staying with us and for your feedback. I am sorry that you did not have a good experience with us here. Did you experience any issues? I would like to help you in any way that I can. Thank you again and I hope you have a good day.

Middle Bass, Ohio
Reviewed 16 March 2017

Front Desk A+ Housekeeping A+ Breakfast A+ It is evident the personnel at this Hampton Inn are dedicated to extreme customer service from Arrival to Departure. The service overall is better than most 5 star hotels because of the high customer service is permeated with a personal touch.

Review collected in partnership with Hampton
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Helpful?
Thank James B
GM30806, Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for your wonderful comment about our property and our stay. We stride on creating the best experience possible for our guest. We hope we can exceed them on your next stay.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
A Notice For Our Guests: Currently we are working our repaving the road in front of our lobby until 1/4/2017. There is still easy sidewalk access for our guests to come and go without any issues. We apologize for the inconvenience and thank you for choosing Hampton Inn & Suites in White Rock, NM. ... more   less 

Additional Information about Hampton Inn & Suites Los Alamos

Address: 124 State Road 4, White Rock, NM 87547-3700
Region: United States > New Mexico > White Rock
Price Range: $143 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Los Alamos 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Los Alamos
Los Alamos Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Los Alamos staff and other travellers.
3 questions
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Miami, Florida
Taos, New Mexico
5 months ago
Las Vegas, New Mexico
7 months ago

See all questions (3)

Questions? Get answers from Hampton Inn & Suites Los Alamos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“311 is a nice king suite looking toward mountains.”
Knoxgrl, 7 Dec 2016 | Read review
“Laundry on 2nd floor near elevator, Good pizza shop next door.”
On2CDWrld, 21 Oct 2016 | Read review
“All rooms are quiet, really.”
timkoma, 11 Oct 2016 | Read review
“Note that while this hotel is close to Bandelier and other attractions on Route 4 the town of Los Alamos is 9 miles away”
MDcomment, 26 Sep 2016 | Read review
“Down stairs or on the ends of the motel as there is one elevator in the middle of the motel.”
ffn8, 25 Aug 2016 | Read review
5 of 5