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Travelodge Heathrow Terminal 5

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Travelodge Heathrow Terminal 5
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1,596 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
Derby, United Kingdom
Reviewed 29 January 2017

Location for Heathrow, good if you wish to watch planes landing either side of the hotel every 2 minutes. Built in a industrial area, huge trucks on the access road. Reception had fan heaters everywhere, I suppose to keep it warm. Gloomy lift took us to 5th floor. Wall of stale odour hit when you got out of lift and...

Review collected in partnership with Travelodge
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Helpful?
Thank Nick B
TravelodgeUK, Niki from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for taking the time to review our hotel. It’s great that you were happy with the location of the hotel as it suited your needs. We are sorry to learn that you found the hotel to have an unpleasant odour. We will be sure to pass your comments onto the hotel manager. Thank you again for your feedback.

Slough, United Kingdom
Reviewed 26 January 2017

Spacious room, clean bathroom, nice breakfast and good value for the money. A very family-friendly hotel that kids stay REALLY free and eat free. Some receptionists,Aaron, Abdul, Manpreet , Martyna and cleaning staff Liliana, Georgeta , Alina are warm-hearted and helpful. Travelodge T5, thank you so much!

Review collected in partnership with Travelodge
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Thank Hhuijenw
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

May we thank you for sharing your positive experience with us at our Heathrow Terminal 5 Travelodge and taking the time to write your review. We're pleased to learn your stay was great value and your room was clean. We aim to provide a comfortable stay for our guests, so we're happy to hear this has been achieved. Please rest...

Cardiff, United Kingdom
Reviewed 25 January 2017

That the pay and display machine was out of order and had to make a lengthy phone call or my car would of been clamped, and the staff at the hotel were not interested at all, then had to get my room key re chipped 3 times before I could gain access to my room

Review collected in partnership with Travelodge
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Thank V9005DZmatthewh
TravelodgeUK, Nicolas from the Social Media team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for reviewing our hotel.

cubert
Reviewed 23 January 2017

Minimal furnishings, but clean and comfortable, everything except maybe the extractor fan in the bathroom. Food whilst not gourmet was very acceptable for both dinner and breakfast. Beer selections awful!!! Travelodge must try harder in this area. Buses every 30 minutes @ £4.50pp e/w. In spite of a couple of small gripes, where can you get a budget hotel, near...

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Thank pennvyaj42
Bournemouth, United Kingdom
Reviewed 19 January 2017

I stayed in the hotel as it was close to terminal 5 and they only had vacancies for my staff. I arrived at the hotel after s long day at work st 10.30pm and was leaving the hotel at 5am. I had to keep driving round for a parking space took 1 hour, eventually checked in 30 mins later got...

Review collected in partnership with Travelodge
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1Thank malcolmwhitham
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for submitting your review of our Heathrow Terminal 5 Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting...

Essex, United Kingdom
Reviewed 18 January 2017 via mobile

I phoned to change my hotel plans and frankly the person on the phone was very rude, disgraceful attitude to customers. I was told i could have no refund on a fully refundable booking i booked with them over the internet. Poor information from Travelodge. Gave room to a friend to use and they refused to stay. Never book this...

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Helpful?
Thank Paul S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for submitting your review of our Heathrow Terminal 5 Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting...

Reviewed 16 January 2017

Spent one night here and it was perfect for my needs - easily the best Travelodge I've stayed in. I realise it is fairly new but was still pleasantly surprised by the cleanliness throughout. The attitude of the staff was excellent as was the buffet breakast which was included in my rate but would've been good value for the £7.95...

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Thank Mark L
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

We're thankful to you for sharing your positive experience at our Heathrow Terminal 5 Travelodge. We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our hotel team was able to make your stay more enjoyable. We aim to provide a great stay to our guests and...

Saltash, United Kingdom
Reviewed 16 January 2017 via mobile

Room spotless clean. Food good in evening with very friendly staff. Hotel is 15 min hoppa bus ride from terminal 5. £5 per adult kids go free. Not the cheapest bus but taxi wanted £25?. And they run every 20 mins

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Thank greghone67
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

We appreciate the time you have taken to review our Heathrow Terminal 5 Travelodge and we thank you for sharing your helpful experience with us. We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We...

Greater London, United Kingdom
Reviewed 13 January 2017

very clean room and hotel areas from reception to halls ,pleasant environment and good service by staff . Love the fact that it was a very quite place to stay specially after a heavy days work.and if we get a reduced parking prices which , when we enquired about how to enter the guest pin code there was not much...

Review collected in partnership with Travelodge
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1Thank johnaT8064FS
TravelodgeUK, Remy from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for submitting your review. We're so pleased you experienced an overall positive stay with us and you enjoyed very clean accommodation along with good service from our staff members. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your comments. We do hope you choose to visit Travelodge again soon.

Brunei Darussalam
Reviewed 13 January 2017

Very reasonable price, excellent location, big room which easily can accommodate 4 people, reasonably well equipped/ample space bathroom, very comfortable pillows & bed, availability of shuttle bus to other Heathrow Terminals & vegan breakfast food available.

Review collected in partnership with Travelodge
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Thank enazmanr
TravelodgeUK, Remy from the Social Media Team at Travelodge Heathrow Terminal 5, responded to this review

Thank you for submitting your review. We’re so pleased to learn that you enjoyed the cleanliness and comfort of your room as much as you enjoyed the location of our hotel as this is what we like to see. We’ll be happy to provide your comments to the hotel as this is the best way to help give the best...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation

Additional Information about Travelodge Heathrow Terminal 5

Address: Calder Way, Horton Road, Colnbrook, Slough SL3 0AT, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $68 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Heathrow Terminal 5 3*
Number of rooms: 305
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Also Known As:
Travelodge Heathrow Terminal 5 Hotel Slough
Travelodge Hotel Slough
Slough Travelodge
Slough Travel Lodge
Travel Lodge Slough
Travelodge Slough
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Heathrow Terminal 5 staff and other travellers.
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Questions? Get answers from Travelodge Heathrow Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Heathrow T5 and perfect if you don't want to sleep”
 of 5 bubbles Snoozie402, 7 Mar 2017 | Read review
“If your looking for a more peaceful stay avoid the rooms close to the lifts...”
 of 5 bubbles ajtee2017, 3 Mar 2017 | Read review
“Business rooms seem to be quieter”
 of 5 bubbles 270drjamesh, 26 Feb 2017 | Read review
“You wont be staying long enough to worry about the views!”
 of 5 bubbles MrPaul1976, 22 Feb 2017 | Read review
“Third floor has family rooms and perfect view of planes taking off from Heathrow airport and is still quite.”
 of 5 bubbles rebeccagY6081XN, 22 Feb 2017 | Read review
5 of 5