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Hilton London Heathrow Airport Terminal 5

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Hilton London Heathrow Airport Terminal 5
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3,107 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport Terminal 5
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Showing 2,992: English reviews
Mission Viejo, United States
Reviewed 23 May 2016

The hotel experience was nice with a small, but decent executive lounge. The staff was great and the quaint surrounding town enjoyable, but the Hoppa service to get there is terrible. The website only mentioned the Hoppa service. Local cabs charge 25 pounds for the couple mile drive. Your best bet is an Uber or Lyft. Hoppa was over-packed, exceeding...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank David O
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear David O Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Elmstead Market, United Kingdom
Reviewed 23 May 2016 via mobile

Away for a weekend break & need somewhere to stay near Heathrow or Watford. You could do much worse than this hotel. It was spacious,clean & very modern. Not too close to the airport, although with soundproof Windows it wouldn't matter. Spar facility on site & great service in the restaurant . Please note that you will have to pay...

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Thank Karl F
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Karl F Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

lincoln
Reviewed 23 May 2016

Be prepared to pay just ridiculous prices for food and drink here. But the hotel itself was lovely. The room was clean and staff were helpful If your a plane spotter you will love it as the planes fly to land right over the hotel!

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Thank helen c
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Helen C Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. Should you carry out a competitor pricing analysis within Heathrow or London, you will see that our prices are usually in line or lower...

Reviewed 23 May 2016

Went to the Hilton London Heathrow T5 for an overnight stay with my daughter in celebration of her birthday with a view of having a relaxing stay with the use of the spa area. So we arrived at the hotel on Sunday 15th May to be greeted by Guest Services Manager - Bianca Ignat. Wonderful welcome. If Bianca was anything...

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1Thank Miranda-Bells
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Miranda-Bells Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Southend-on-Sea, United Kingdom
Reviewed 22 May 2016

This is a lovely hotel and near to Heathrow.Rooms restaurant and bar very nice, friendly reception staff. We arrived mid afternoon and we found it very hard to find a parking space. People were parked on grassed areas and access roads. There were plenty of spaces available on our return at about 1pm. On their advice we booked a taxi...

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Helpful?
Thank Kenneth D
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Kenneth D Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Reviewed 22 May 2016 via mobile

£6.50 for a 70g jar of M&M's....you guys should be wearing a cape, mask and carry a gun.....daylight robbery....this has to be at least a 500% mark up...be realistic in your pricing for heavens sake....this is totally ludicrous....I can't believe people would entertain paying this price. I'd be happy to pay a premium for the convenience but this is just...

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Thank Gareth P
Yorkshire Dales National Park, United Kingdom
Reviewed 20 May 2016

Myself and a friend stayed overnight before a flight out. Having arrived mid afternoon we checked in straight away, and the staff were friendly and helpful. The room was gorgeous, spacious with beds that were really comfy. We had treated ourselves to a spa treatment each, the spa area was sumptious and we really felt pampered! Finishing off the evening...

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Thank vik145
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear vik145 Thank you for placing your review on Tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

england
Reviewed 20 May 2016

Stopped over before an early flight Hotel is very impressive with large spacious foyer The clean modern lines of the sweeping staircase are very interesting Room very welll appointed - absolutely no noise even though planes come over every minute or so at very low levels Spa pool very good only downside not enough chairs to sit on in the...

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Thank papapp
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear papapp Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

Brighton, United Kingdom
Reviewed 19 May 2016

Stayed here for 2 nights.Rooms are very comfortable;bathrooms are good(with decent lighting to shave by); buffet breakfast is outstanding but the best feature is the hotels Staff. Everyone was friendly and professional- the concierges were outstandingly helpful. Def recommend this for an airport stay.

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Helpful?
Thank Peter W
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Peter W Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. It means a lot when we receive great comments about the team as I know how hard they all work to ensure our guests...

London
Reviewed 19 May 2016

We stayed over the Bank Holiday weekend as we were taking our kids to Legoland and Windsor Castle and needed a convenient base. Hotel was pretty easy to find and although the car park was very busy, we were able to locate a spot. Check in was straight forward and we went up to our family room. Room was a...

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Helpful?
Thank SuelindaLondon
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear SuelindaLondon Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $136 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere, lots of hotels to choose room”
 of 5 bubbles danioko, 14 Feb 2017 | Read review
“Rooms at the front will give you great views of the planes. No problem with noise as triple glazed windows.”
 of 5 bubbles D737EJdavidw, 13 Feb 2017 | Read review
“I am sure all of a high standard”
 of 5 bubbles Enro12, 12 Feb 2017 | Read review
“I've never had a bad room at this hotel, after 30+ stays”
 of 5 bubbles mhkay, 8 Feb 2017 | Read review
“Ask for a High Floor facing T5/Runway...great fun plane spotting at night!”
 of 5 bubbles oO-TraveLUST-Oo, 18 Jan 2017 | Read review
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