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Pandanus Beach Resort & Spa

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452 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Argyll and Bute, United Kingdom
Reviewed 2 weeks ago

From the outset, on arrival in Colombo and transfer to this lovely prime beachfront hotel in Induruwa, we knew that we had made the right choice for us. The hotel is located in Induruwa, on the SW coast of Sri Lanka, (1.5 hr-2hr transfer), and is perfectly situated to capture the most glorious sunsets every day from it's sea facing...

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Helpful?
2Thank Landroid90
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Thank you very much for sparing your valuable time to give us such a lovely feedback from the moment you arrived, the service from our staff. We also think our staff members are wonderful and we are very much delighted you appreciated this. Thank you for enjoying the high standard of room cleanliness. It is also pleased to...

mumbai
Reviewed 2 weeks ago via mobile

We were booked by our agent for a superior room for New Years. When we checked in we were taken aback by the quality of room, Considering we paid premium rates for the season. It was a great location by the pool but completely basic and run down. Like a 2 star room. The entire hotel needs a make over....

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Helpful?
Thank sheetal16
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, We crafted this wonderful hotel IN DECEMBER 2013 AND THE GRAND OPENING TOOK PLACE IN JULY 2014 for our guests. Kindly note that you were given a FREE early check-in as you were with a baby. Room was changed as you preferred a room on a higher floor. We place BLANKETS IN EVERY ROOM in the wardrobe. Irons...

Hampshire
Reviewed 3 weeks ago

My husband and I have just returned from a 10 day holiday at Pandanas Beach and although restful, there were several complaints, so here goes:- Our room (which was a paid upgrade) was just not clean enough, we had a delightful boy of about 17 who supposedly cleaned every day, however the shower and toilet walls and corners were filthy,...

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Helpful?
4Thank Hulbert15
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Madam, Thank you for taking the time to share your comments on recent stay with us and for bringing to my attention the inconveniences you had experienced. This is indeed not the way it should and I do apologize for that. Dead fish were not found in our beach area as so many hotels are around and we clean...

Timbuktu, Mali
Reviewed 3 weeks ago

I enjoyed my time there and would go back but there were a few things that got to me. To start, the pros then cons. Pros: Location (on the beach) West facing hotel (sunsets) Peaceful Wifi throughout Cons: No fixed amount for transfers, cash preferred, pocketed (?) Bad basic English (i.e. sorry, thank you etc.) Dead cockroach lying blatantly in...

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Helpful?
Thank RupertSoap
Colombo, Sri Lanka
Reviewed 4 weeks ago

It was definitely one of the best places we have visited. All the staff at the hotel is very friendly, helpful and professional. Stayed there for one night and the rooms are very nicely done. We got a room a Jacuzzi and the view from the room is amazing. The best of all was the staff service. They were well...

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Helpful?
Thank Ruwan J
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Warm Greetings from the PANDANUS BEACH RESORT & SPA! We thank you for your review and for taking your valuable time out to give us this feedback. Thank you for having chosen to stay at the PANDANUS BEACH RESORT & SPA! Whilst looking forward to welcoming you back for a longer stay to our resort in the near...

Dublin, Ireland
Reviewed 4 weeks ago via mobile

Decided to book here as the prices on booking.com dropped to under €100 including taxes. Amazing bargain The standard and finish of the hotel is excellent, it really does feel luxurious. We went to the outside bar and Prasanna looked after us. He recommended we have dinner on the beach for 12k including a bottle of wine and my wife...

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Helpful?
Thank JohnnyEutah
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Our team at The Pandanus Beach Resort take great care and measures to ensure that our guests experience the very best. We greatly appreciate your positive highlights on the hotel’s product and services received while being our guest. Whilst looking forward to welcoming you back to our resort in the near future, we wish you a Merry X’Mas...

Bucks
Reviewed 17 December 2016

You will note that this hotel is in the medium category. There is also the adage that you get what you pay for so don't go expecting super 5* comfort and luxury, rather go with the expectation that you will find a very good hotel that gives you what you need to relax and enjoy yourself. The real good things...

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Helpful?
Thank fedupphil
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, Warm Greetings from the PANDANUS BEACH RESORT & SPA! We thank you for your review and for taking your valuable time out to give us this feedback. Our team at The Pandanus Beach Resort take great care and measures to ensure that our guests experience the very best. We will take steps to improve the areas that you...

Reviewed 16 December 2016

we went there for a 1 day stay and we were warmly welcomed by the bellboy and GRO. they were really friendly and professional. after we checked in everyone new our name which is incredible for a big hotel. The food and service was top notch. you can't get that service even from a six star property. overall one of...

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Helpful?
Thank arundika
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, The outstanding services and delicious food provided by the entire hotel had impressed you. We highly appreciate your feedback about the service which would have contributed to a relaxed and memorable stay with us and sparing your valuable time to send us this review. I do hope we will have the opportunity to welcome you back to the...

Colombo, Sri Lanka
Reviewed 15 December 2016

It was our family trip to pandanus and we stayed one night there. The first attraction was the kind , friendly and supportive staff who attended to us as quickly as possible. The Rooms are spacious and clean. Since it is December , the sea is somewhat rough. But can use the beach. The food is very much okay. Though...

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Helpful?
Thank pragub87
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, It is always a great pleasure to receive such wonderful compliments from our guests and I sincerely appreciate sparing your valuable time to share your comments on Trip Advisor. I do hope we will have the opportunity to welcome you and your family back for a longer stay to the hotel in the near future and once again...

Madona, Latvia
Reviewed 11 December 2016

I was there for holidays spending there one week. Perfect! Perfect kitchen, professional staff, all, what you need for good holidays - swimming pool, relaxing under palms, beach - all together! The place, where everybody makes you feel welcome. The best way, how to discover Asia!

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Helpful?
Thank dzintrastradina
anilperera790, General Manager at Pandanus Beach Resort & Spa, responded to this review

Dear Guest, We appreciate your positive highlights on the hotel’s product and services received while being our guest. It is our pleasure to convey your compliments to the team for their very friendly and courteous service. We look forward to welcoming you back to our resort in the near future. I wish you a Merry X’Mas and Happy New Year!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Near a sleepy fishing village, nestled amongst the swaying coconut trees, you will come upon the charming and tranquil five-storied resort hotel overlooking a wide expanse of the Indian Ocean. This brand new Resort boasts 78 beautiful rooms, furnished with the latest amenities, each with its own view of the great expanse of ocean. Five room categories accommodate varying needs of guests, offering the choice of Superior Rooms, Deluxe Rooms, Junior Suites, Suite and Presidential Suite. All rooms have a terrace or balcony and an exclusive view of the Indian Ocean. Every room is air conditioned and tastefully furnished in keeping with the moods and landscape of the environment. Most of the rooms are interconnected making the resort a family friendly hotel. Each room includes a satellite television with international and local channels, tea making facilities, mini bar, safe and air-conditioning. Bathrooms consist of hot and cold water, shower cubicles and hair dryers. Deluxe Rooms and Suites contain private Jacuzzi. Presidential Suite is the epitome of luxury with a large private plunge pool with a view of the ocean, two private rooms and in-room dining area, lounge and private Jacuzzi. Ground level rooms open out to a breath-taking 150 foot swimming pool and children can enjoy their own child-friendly pool nearby. Free WIFI is available throughout the hotel. Guests have opportunity to choose from Western, Eastern and traditional Sri Lankan cuisine at buffet meals in the main restaurant or from a la carte menus. Guests can also dine under the stars on the terrace which offers commanding view of the sea. The Sky Bar located on the rooftop is the perfect place to unwind and enjoy a drink whilst being treated to a beautiful view of the ocean and stars. Wellness Spa equipped with separate treatment rooms and a variety of the latest revitalising spa treatments and packages will help you drive your cares away. Just place yourself under the capable hands of our local and foreign trained spa therapists who will ensure you are relaxed and revitalized. A well equipped gymnasium is also available, should you require a workout. Interested in a game of Pool or beach volleyball? The friendly and courteous staff will arrange a game at the convenience of our guests. Want to discover more in the area?. Animal lovers can easily visit The Turtle Hatchery at or discover the thrill of whale watching in Mirissa or enjoy boat trips on the Maadu or Bentota River. If you are a history buff, traverse the nooks and crannies of the Dutch Fort in Galle and experience a part of Sri Lanka's rich history. Take a trip to two of the most revered temples, the Sri Kalyanarama Maha Viharaya and the Kande Viharaya(circa 1734). Those intrigued by gem stones can visit the Moonstone Mines in Meetiyagoda where top quality moonstones have been produced for decades. You could also discover the intricacies of Sri Lankan craftsmanship and handicrafts. Water Sports are a favourite past time in this area where guests can enjoy windsurfing, water skiing and many more. For the adventurous traveller, longer excursions to wild life parks such as Uda Walawae and Yala or the cooler climes of the central highlands, tea trails are ideal. Visit this Beach Resort for wonderful service, amazing food and a holistic tropical experience - a getaway like no other. Looking forward to de-stressing and getting into the holiday mood? Then Wellness Spa equipped with separate treatment rooms and a variety of the latest revitalising spa treatments and packages will help you drive your cares away. Just place yourself under the capable hands of our local and foreign trained spa therapists who will ensure you are relaxed and revitalized. A well equipped gymnasium is also available, should you require a workout. Interested in a game of Pool, Dart or beach volleyball? The friendly and courteous staff will arrange a game at the convenience of our guests. ... more   less 

Additional Information about Pandanus Beach Resort & Spa

Address: Yalegama, Induruwa, Bentota 80510, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota > Induruwa
Price Range: $163 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pandanus Beach Resort & Spa 4*
Number of rooms: 97
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Also Known As:
Hotel Emerald Bay
Emerald Bay Hotel Sri Lanka
Emerald Bay Sri Lanka
Emerald Bay Induruwa
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Questions & Answers

Here's what travellers have asked, with answers from Pandanus Beach Resort & Spa staff and other travellers.
42 questions
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Wickford, United Kingdom
3 months ago

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Questions? Get answers from Pandanus Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms on third floor”
 of 5 bubbles annh661, 17 Jan 2017 | Read review
“Room 404 or 409 (Presidential Suite) (3rd floor rooms best for balcony size and skyscape) All rooms are sea or pool vIew.”
 of 5 bubbles 15nickyc, 11 Jan 2017 | Read review
“Floors above 3 have a good view of the beach”
 of 5 bubbles subrak2016, 9 Jan 2017 | Read review
“New wing Rooms are better”
 of 5 bubbles Niluka72, 7 Jan 2017 | Read review
“Top floor away from noisy night entertainment”
 of 5 bubbles Hulbert15, 31 Dec 2016 | Read review
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