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The Twelve Knights

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1 room 2 adults 0 children
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The Twelve Knights
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172 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Reviewed 3 days ago NEWvia mobile

Had a great nights stay , room was big, everything you need in a room was available , absolutely spotless ,big up to the cleaner :) breakfast was excellent,great staff , good atmosphere ,would recommend .

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Helpful?
Thank Tim C
ManagerCJones, Manager at The Twelve Knights, responded to this review

Thank you for your feedback, we hope to see you again.

Bath, United Kingdom
Reviewed 2 weeks ago

We stayed here on 30th December 2016 for a family catch up. We have stayed before on a few occasions. The staff were very obliging when I called to mention we may be late due to an unexpected incident and said we could check in as late as we wanted to which was excellent. Our room was number 3 and...

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Helpful?
Thank Monal19
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many Thanks for for great comments.

Reviewed 2 weeks ago via mobile

This is my local pub it so friendly and the staff are lovely i went for food yesterday and had two meal for £12 l it was really fast service and the food was amazing it was that nice that I have booked for food new years eve.

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Helpful?
Thank Hayley T
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for you positive comments. See you again soon.

Royal Tunbridge Wells, United Kingdom
Reviewed 3 weeks ago

Busy pub and restaurant. Good point of Brains!. But the food was distinctly ordinary and cold. The place was busy and looked short staffed. It could and should have been better. Perhaps if it was quieter it might have been alright. Our table was really sticky, so it started badly and never rose any higher. Will not visit again.

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Helpful?
Thank guylungmuss
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your comments. I will take up your comments of short staffed with my Area Manager. The other issues I will discuss with my team.

Reviewed 4 weeks ago via mobile

The meal took over 1 hour & 30 minutes to arrive. The staff behind the bar were lovely but our waitress was so rude. The service was a disgrace along with forgetting most of our order and acting as if it was our fault. Won't be back.

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Helpful?
Thank TylerPascoe
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Thanks for your feedback. I will discuss these issues with my team and try to rectify.

Bridgend, United Kingdom
Reviewed 8 December 2016

At £60/ night B&B you might think you,d be in for a dodgy night but nothing could be further from the truth. The bedroom was clean, spacious and warm with a very big bathroom. We paid extra for an evening meal which was high on quality also. Easy to find, a big car park and reasonably priced drinks we will...

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Helpful?
Thank Colin5105
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many Thanks for your great feedback

Reviewed 6 December 2016 via mobile

The Must HAVES rating Hygiene - 1 Availability - 1 Value - 0 Expierence - 0 Service - 0 Food was lovely. Food did not come out expected. Ordered new Enchiladas that was on the menu. Presented in a bowl which looked more like a lasagne. Server asked if I would like any sauce and asked for sour cream and...

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Helpful?
Thank Stefan G
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Thankyou for bringing these issues to my attention. I will investigate this matter and make sure it does not happen again.

turkey
Reviewed 4 December 2016 via mobile

Booked a double room at £60 and to be fair it was clean and tidy, nice bed, clean bathroom, coffee etc with cookies was nice ... down side was the room was absolutely boiling hot even with radiator off and window open.... At 7-30 went down to meet friends for an evening meal and a few drinks . The place...

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Helpful?
Thank 319andrewf
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your feedback. Apologies for the delay on the food. Glad the rest of your stay was ok though.

Port Talbot, United Kingdom
Reviewed 3 December 2016

Visited this establishment for the Friday 5pm-10pm meal offers. I had pre-booked a table for two for 7pm earlier in the week, to be told that it was ok as they had only a party of 22 booked in so far. We placed our order, one for the 'offer' and one off the menu, at 7.20. The main meal did...

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Helpful?
Thank patricia h
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Thank you for your feed back. Please accept my apologies for the slow service you received on Friday. We will try to rectify the issue moving forward.

Reviewed 15 November 2016

This place is great, nothing is to much trouble for the staff to make ones stay enjoyable, the food is excellent, even now more so that they have revamped the menu, the locals who frequent the pub/hotel are always friendly, the rooms are clean and comfortable.

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Helpful?
1Thank eddie r
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your great feedback.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about The Twelve Knights

Address: Margam Road, Port Talbot SA13 2DB, Wales
Region: United Kingdom > Wales > Southern Wales > Neath Port Talbot > Port Talbot
Price Range: $79 - $98 (Based on Average Rates for a Standard Room)
Number of rooms: 11
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Also Known As:
The Twelve Knights Port Talbot, Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Twelve Knights staff and other travellers.
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Questions? Get answers from The Twelve Knights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 3 if you need an early night as it is over the bar and you may be disturbed.”
 of 5 bubbles Monal19, 1 Jan 2017 | Read review
“Keep driving!!”
 of 5 bubbles guylungmuss, 28 Dec 2016 | Read review
“Room 5 was a bit noisy”
 of 5 bubbles Fit2drop, 31 Oct 2016 | Read review
“The whole hotel is lovely, you can book with confidence.”
 of 5 bubbles mousegirl007, 29 Aug 2016 | Read review
“No idea, haven't stayed here. Only eaten.”
 of 5 bubbles 910syda, 30 Apr 2016 | Read review
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