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BEST WESTERN Innisfail Inn

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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Calgary, Canada
Reviewed yesterday NEW

This is my second time visiting this location. I have noticed that they have converted into Days Inn. The staff were friendly (same as before), the sheets on the bed were changed to white covers so it looked fancier compared to my previous stay. The lobby got a little brighter which adds to the comfortable atmosphere of the hotel. Their...

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Helpful?
Thank sallylouh22
Canada
Reviewed 20 October 2016

The hotel staff were friendly and very helpful. Rooms very comfortable and clean and big with everything you needed. Fridge, coffee maker and microwave. Good selection of food for breakfast. Pool was a welcoming attraction. Boston Pizza restaurant next door.

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Helpful?
Thank Sharon P
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

So glad you enjoyed your stay with us here at the Best Western Innisfail Inn. We hope to see you again in the near future. Take care.

Edmonton
Reviewed 2 October 2016

It was our first time stay in Innisfail and we enjoyed this great town in Central Alberta. We were thankful for quite and peaceful place to stay; and we enjoyed that we were able to meet old friends and renew our past with the present. We would enjoy returning for another visit.

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Helpful?
Thank Stan L
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

So pleased your visit to the Best Western Innisfail was enjoyable. We hope to see you again soon.

Alberta, Canada
Reviewed 25 September 2016

I always enjoy my stay at this hotel. The staff are very nice people, the hotel is clean and safe. A good variety of food for breakfast. Popcorn in the evening. Right next to Boston Pizza. It is a 5 minute drive to the nearby grocery store, gas station, McDonald's and A and W. My alarm clock did not work.

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Helpful?
Thank Super W
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Hello..Thank You for your very kind words in regards to your recent stay here at the Innisfail Best Western. I am so pleased that you do get to enjoy our breakfast and our evening snack!!! Sorry your alarm clock did not work. Please let our desk know if there is anything that you need or anything that needs attention and...

Oakville, Canada
Reviewed 8 September 2016

Located right at the edge of town, the BW Innisfail Inn is easy to find and to get to. It has everything you need for a comfortable stay in the area. Parking is ample and the hotel is handy to 50th St., the town’s main drag, where you will find restaurants, grocery store, gas, etc. We stayed 2 nights in...

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Helpful?
Thank Joan M
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Hello Joan Thank you for your comments on your recent stay here at the Best Western Innisfail. From your comments it appears that you did enjoy your time with us. Your observations are duly noted - Thank You. We look forward to being your hosts again in the future.

Surrey
Reviewed 5 September 2016

Travelling through Innisfail and just needed one night. Easy access off highway, local convenient shopping nearby. Easy check in and out. Breakfast included with stay. No issue with need for a late check out.

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Helpful?
Thank Lorine G
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for your positive comments in regards to your recent stay here at the Best Western Innisfail Inn. So pleased you enjoyed your time with us. See you soon.

Reviewed 31 August 2016 via mobile

Clean rooms and friendly staff. The breakfast had a good selection. The pool was closed when I first arrived but was reopened later that night. It was quiet and I actually had the pool and hot tub to myself

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Thank sdesiree91
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for your review. We do appreciate it and I am glad you got to enjoy our pool area. We look forward to seeing you soon.

Reviewed 22 August 2016 via mobile

I was visiting some friends in Innisfail and had to stay one night at Best Western. The hotel was great because it had swimming pool plus the hot tub. My room was clean and spacious. Breakfast was excellent. Also found Pikachu for Pokémon Go.What a great one night stay.

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Thank Saaandraa96
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Good Day and a huge Thank You for taking the time to post your comments on your recent stay here at the Best Western Innisfail Inn. We look forward to being your hosts again in the near future and continued Good Luck on your for Pokemon!!!!!!

Edmonton, Canada
Reviewed 12 August 2016

This hotel is very clean, in a good location and has extremely comfortable beds. The breakfast was very tasty, hot and an abundance. We have stayed on numerous occasions. The only thing that I can say I didn't like was that I was not offered a Travel Agent discount. Other than that we were very pleased.

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Helpful?
Thank Janice S
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Morning Janice: Thank you for your kind words in regards to your stay here at the Best Western Innisfail Inn. No we did not do a TA discount but I do believe you did get the AAA rate for your stay. We look forward to being your hosts again in the future. I also did enjoy chatting with you when...

Red Deer, Canada
Reviewed 4 August 2016

I stayed for 2 nights with my 88 yr old mom who has dementia. We were woken up past midnight the second night due to staff error by SOMEONE TRYING TO GET INTO OUR ROOM!!!!! If a hotel isn't safe, why stay there? Won't make that mistake again! Staff breifly & insincerely apologized in the morning but didn't take any...

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Helpful?
Thank JackieCanuck M
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for taking the time to post your concerns about your recent stay. We apologize sincerely again for the incident that happened during your stay.. Please note this was an isolated happening and does not occur on a regular basis. A mistake was made somehow and steps have been put into place to prevent this from happening ever again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Innisfail Inn

Address: 5010 40 Ave, Innisfail, Alberta T4G 1Z1, Canada
Region: Canada > Alberta > Innisfail
Price Range: $105 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Innisfail Inn 2.5*
Number of rooms: 66
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Innisfail Inn staff and other travellers.
1 question
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Edmonton
2 months ago

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Questions? Get answers from BEST WESTERN Innisfail Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to keep a window open at night, ask for a room on the front of the hotel, overlooking the parking lot.”
 of 5 bubbles joanmE8072OE, 8 Sep 2016 | Read review
“King Suite, end of floors if available.”
 of 5 bubbles Cowboy005, 17 Apr 2016 | Read review
“Look out the window, overpass in your sights make them give you something else. Ask whos booked on the floor hockey team knitting team? Ask.”
 of 5 bubbles B16PEchrisb, 21 Jan 2016 | Read review
“don't think there is a bad room in the hotel”
 of 5 bubbles S6178NMlindak, 12 Aug 2015 | Read review
“Take the parking lot view, less noise and no morning sun.”
  • beaten up coffee table
  • scratched cabinet door
  • chair and window
  • long odd shaped suite
  • shower
  • granite sink
  • room from window area
 of 5 bubbles septyandcindy, 9 Jun 2015 | Read review
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