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TownePlace Suites Miami Airport West/Doral Area

151 reviews
#23 of 23 Hotels in Doral
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Traveller (54)
Room & Suite (39)
Dining (5)
Overview
  • Excellent15%
  • Very good31%
  • Average26%
  • Poor13%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from TownePlace Suites Miami Airport West/Doral Area
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 108 reviews
Reviewed 4 weeks ago via mobile

This hotel is very dirty. I stayed in the building opposite the office. From the moment I entered the building I could smell dampness and a musky odor. The carpets were filthy throughout. My room had water leaking from the AC vent. The staff changed...More

Thank Cypressman
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 4 weeks ago

Cypressman, Thank you for providing valuable feedback regarding your recent stay. I apologize that we fell short of meeting your expectations. I have shared the comments with our team as they always strive to improve and provide a comfortable stay for every guest. I hope...More

Reviewed 4 November 2017

This place was ok. We walked in the room and I saw a couple small bugs (ants/flies not cockroach) scury under the oven. We were only staying there one night so I didn't bother switching rooms. The rooms could use updating, the bathroom seemed worn...More

Thank Emily C
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 5 November 2017

Emily C, Thank you for submitting feedback regarding your recent stay. We apologize that we fell short of meeting your expectations. We will review your comments with our team and take the appropriate corrective action. We hope you enjoyed your time in the Miami area....More

Reviewed 25 October 2017

The location is very good - there are a lot of fast food stores, casual restaurants, and a Publix. Also it is close enough to the airport. The hotel is definitely showing signs of wear and tear but it is spacious enough and comfortable. Front...More

Thank kimy7670
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 26 October 2017

Kimy7670, Thank you for providing valuable feedback from your recent stay. Your comments surrounding noise are being acted upon to reduce future occurrences. We appreciate the kind words surrounding our staff service! We hope you enjoyed the Doral area during your stay. Regards, Towneplace Suites...More

Reviewed 1 August 2017

...but not perfect. Had stayed here in 2012 and was satisfied. For lack of other experiences I chose to come again. I found prices still reasonable and accommodation adequate. Alfredo cheerfully checked us in, nice guy, welcoming - thumbs up! Cleaning staff is not doing...More

Thank The_Captain_Morgan
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 2 August 2017

The_Captain_Morgan, I apologize that you experienced the issues stated in your comments. I will share the feedback with out team and correct the issues immediately. Thank you for mentioning our welcoming and warm staff. I hope you still enjoyed your time in the Doral area....More

Reviewed 26 July 2017 via mobile

This place is a moldy, smelly mess!!! Don't be fooled by the outside. There are two buildings that face each other. The one where the office is has been undergoing renovation so some of the rooms are ok while others are still bad. We arrived...More

Thank Matt L
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 28 July 2017

Matt L, Thank you for the valuable feedback regarding your recent stay. I apologize that we failed to meet your expecations I have shared the comments with our staff as I believe they are very valuable as we continuously strive to improve. I hope you...More

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Traveller (54)
Room & Suite (39)
Dining (5)
Hotel & Grounds (38)
Bathroom (3)
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
USD 142 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 142 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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