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Holiday Inn Miami - Doral Area

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Holiday Inn Miami - Doral Area
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128 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Honduras
Reviewed 23 August 2016 via mobile

The hotel is nice though food could be better. We had some issues with the toilet but the day we checked out, the manager went out of his way to make us happy. He is the true example of what customer service is all about. Will be staying there again!!!

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Helpful?
1Thank Gaby R
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Gaby R, Thank you for staying with us and your kind words relating to our front office manager. He is a true professional and is always willing to serve. Thanks for noticing. We look forward to your return visit.

Reviewed 18 August 2016

Arrived under a torrential thunderstorm, front desk lady gave me a towel to dry up before going to room that was very quite and comfortable. TV was a bit complicated to use and little radio had real bad reception, at least on the radio station I like locally. Never tried the food since, it is Miami and you go out...

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Helpful?
Thank Moto M
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Thank you for the feedback and the 4 star rating of our hotel. You commented on the coffee, we are in the process of changing all of our coffee makers to Keurig coffee makers and we will be placing 2 regular k-cup and 1 decaf k-cup containers in each room, of course with all the coffee compliments as well. We...

London, United Kingdom
Reviewed 11 August 2016

Stayed here 1 night, was extremely comfortable. Staff were accommodating and check-in was very quick. Beds were comfortable, though not that big. Bathrooms were great and had all the amenities included, as well as the standard mini-fridge, microwave and coffee machine. Room was very clean and TV's were good - had loads of channels. WiFi was free and fast. Breakfast...

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Helpful?
Thank Elan G
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Elan G, Sorry to hear you were with us for only 1 night. I am happy to see that you enjoyed your stay with us. We appreciate the feedback and am very happy you would recommend us. Thank you.

Reviewed 6 August 2016 via mobile

The staff is super friendly! I'd like to thank mr. Sixto at the front desk for a courtesy breakfast voucher, and the lady from the day-shift (pity don't know her name) for extended check-out time. They made our stay a true pleasure! The breakfast was nice and rooms were clean. Highly recommended.

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Helpful?
Thank Anna B
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Anna, We are so glad you enjoyed your stay with us. Thank you for your kind words and outstanding rating. Sixto was happy to see that he had made such a positive impact on your stay. We hope to see you again, when travel brings you back to the Miami - Doral area. It was our pleasure to be...

Caribbean
Reviewed 11 July 2016 via mobile

Stayed here 2 nights. The rooms are very nice, but the best part is the attentive staff. We were very impressed with the level of customer service! Our children loved it and have asked that on all future trips to Miami we stay here. The gym is equipped with the necessary basic equipment and the area is full of all...

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Helpful?
Thank M M
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear M M, Thank you for selecting our hotel for your accommodation needs. It was our pleasure to be at your service. The staff was excited to read your comments about how they made such a positive impact on your and your family's stay. We look forward to your family's return to our hotel.

Maidstone, England, United Kingdom
Reviewed 29 May 2016 via mobile

We stayed for one night and the staff could not have been more accommodating. Very friendly front desk who suggested a couple of places to eat and drink - recommended the ale house next door for food and drinks. We watched the champions league final in here. Overall a great place to stay. Only downside was 1 lift not working.

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Helpful?
Thank Nick G
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Nick, Thank you for selecting our hotel, I apologize for the elevator issue but I am glad to see the staff made up for it with great recommendations for food and drink.

Reviewed 7 May 2016 via mobile

Clean and comfortable, centrally located for shopping - both Dolphin Mall and International Mall are a close cab ride away. Recently renovated the rooms are nice and service by the staff especially the Front Desk Team is excellent.

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Thank Anil S
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Anil S, Thanks for the great review and 4 STAR rating of our hotel. It was our pleasure to be at your service. We will work harder to earn that 5th STAR. We hope to see you again when travel brings you back to our area. Until then, travel safe.

Reviewed 28 April 2016 via mobile

GABRIANNA IS the the face of this hotel just the type of person you want to see after a long day of traveling so pleasant and efficient she really cares about her customers she really gets customer service she greeted everyone with a hello and was concerned about each and every customer while in the lobby I watched her interaction...

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Thank rightouss
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

I couldn't agree more with you regarding Gabrianna, she truly does care about each and every guest and their satisfaction. I will share your comments with Gabrianna and the rest of the team. Thank you for choosing to stay with us and we look forward to your return.

Newburgh, NY
Reviewed 8 March 2016

I'd reserved a different hotel, but this Holiday Inn was recommended to me by a local resident as being a nicer hotel and and in a better area. So I changed my reservation and am very glad that I did. I felt completely safe, my room was clean and nice and comfortable, and the staff were just great. There's a...

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Helpful?
Thank Carole0815
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Carole0815, Thank you so much for sharing your comments with us regarding your most recent stay in the Miami-Doral area. We are also glad you changed your reservations to stay with us, it was our pleasure to be at your service. We look forward to your return.

Taylor, Michigan
Reviewed 18 February 2016

Stay was for pre cruise, excellent good delivery service from local restaurants it was a rainy night. Staff was wonderful. Nice pool area. Room and bed comfortable. Close to Airport. Morning breakfast complete and fulfilling. Hotel Store reasonable priced.

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Thank Suzette B
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

I am so glad you enjoyed your stay with us. Sorry about the rain, hope your cruise went well.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more   less 

Additional Information about Holiday Inn Miami - Doral Area

Address: 3255 NW 87th Ave, Doral, FL 33172
Region: United States > Florida > Doral
Price Range: $205 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami - Doral Area 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Miami - Doral Area Hotel Miami
Holiday Inn Express Miami
Holiday Inn Miami - Doral Area Florida
Hotel Style:
#5 Business Hotel in Doral
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami - Doral Area staff and other travellers.
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Questions? Get answers from Holiday Inn Miami - Doral Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you make your reservation, if they offer 2 breakfasts for $10 take it! Very good buffet.”
 of 5 bubbles Carole0815, 7 Mar 2016 | Read review
“Upper floors from Desk area.”
 of 5 bubbles 478suzetteb, 17 Feb 2016 | Read review
“choose another hotel”
 of 5 bubbles marcias761, 31 Dec 2015 | Read review
“A room with a pool view might be nicer then a room with a view of the parking lot.”
  • Nice clean room
 of 5 bubbles GeetaA_13, 10 Nov 2015 | Read review
“Check your room before settling in to make sure the cleanliness is up to par”
 of 5 bubbles BobL175, 8 Apr 2015 | Read review
5 of 5