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See all 5 hotels in Santa Flavia

Domina Zagarella Sicily

1,514 reviews
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Traveller (960)
Room & Suite (346)
Pool & Beach (177)
Overview
  • Excellent38%
  • Very good32%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“domina coral bay”(24 reviews)
“reception staff”(11 reviews)
“animation team”(9 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (1,514)Write a Review
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All reviewsdomina coral bayreception staffanimation teama la cartegreat poolsfisha sea view roomrent a cartrain stationla dolcepastamany wayskids clubbuffet restaurantthe salt water poolsea frontrooms are comfortable
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11 - 15 of 287 reviews
Reviewed 14 October 2017

The actual hotel building is spotless, with beautiful grounds, amazing views, excellent pools however it is disappointing in a number of areas. The room was comfortable, very clean and well serviced every day by our very nice room attendant. Similar to other reviewers we found...More

Thank Laynisum
Response from ZagarellaSicily, Reception Staff at Domina Zagarella SicilyResponded 14 October 2017

Dear Laynisum, Thank you for taking the time to express your thoughts and concerns about your experience at the Domina Zagarella Sicily. We apologies if our staff were not friendly and welcoming. Please we assure that yours feedbacks are very important for us. These assist...More

Reviewed 3 October 2017

Firstly the good points - arrived at 11.30pm to find dinner had been put in our room as we had missed the service. Room was lovely, clean and spacious although could do with a little more storage for clothes (we were in the bungalows). On...More

Thank Sallyann S
Response from ZagarellaSicily, Reception Staff at Domina Zagarella SicilyResponded 5 October 2017

Dear Sallyann, Thank you for taking the time to express your thoughts and concerns about your experience at the Domina Zagarella Sicily. Please be assured that your feedbacks are very important to us as this assists our constant improvements in services and facilities that we...More

Reviewed 3 October 2017

Unless you have a car don't go . Out on a limb , only one restaurant near by. Food not good in the hotel and very expensive . We had a nice room and the bed was changed every day. Shower very good plenty of...More

1  Thank Butterfly61
Response from ZagarellaSicily, Reception Staff at Domina Zagarella SicilyResponded 5 October 2017

Dear Guest, I'm sorry You did'nt receive the room you hoped, but even if we are at the end of the summer season the hotel is fully booked! Usually when we have sea view rooms availaible we used to give it to our guests. Hoping...More

Reviewed 1 October 2017

The rooms were slightly small but very clean. The partition between bedroom and bathroom was semi-translucent! The breakfast was reasonable. The dinner buffet offered a good variety of food and was very good value. The gardens and overall ambience of the hotel was exceptional. It...More

Thank Philip C
Response from ZagarellaSicily, Reception Staff at Domina Zagarella SicilyResponded 5 October 2017

Dear Philip, Thank You for Your for Your brilliant review The core business of our company is the time-sharing system where members have the opportunity to enjoy their holidays as if they were at home, so they have reserved areas and for them, all services...More

Reviewed 30 September 2017 via mobile

I would rate no stars but sadly that is not an option. I have never reviewed a hotel before but my experience at this hotel was so bad it has prompted me to do so. After ACCIDENTALLY leaving my handbag in the airport taxi- the...More

3  Thank David V
Response from ZagarellaSicily, Reception Staff at Domina Zagarella SicilyResponded 5 October 2017

Dear Guest, We are very sorry that You are disgusted by our Hotel. Unfortunately as you well knew, it was not our lack. Our staff is always available within the limits of the possibilities. Sorry again for the inconvenience. Best Regards Marilyn

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
USD 113 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (960)
Room & Suite (346)
Pool & Beach (177)
Dining (100)
Hotel & Grounds (733)
Bathroom (29)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Julian T
2 September 2017|
AnswerShow all 5 answers
Response from ForbeseUK | Reviewed this property |
There is always the local train service which we used to go into Palermo a few times, excellent. It was about a 15 minute walk up the road but mostly paved or where not, the road was very wide. Walking from the hotel toward... More
1
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Julian T
2 September 2017|
AnswerShow all 3 answers
Response from alexandra h | Reviewed this property |
No there isn't.What a big disappointment.No coffee first thing in the morning.And the cafes ,don't open till 7am. Couldnt sit on the balcony watching the sun coming up.Perhaps they want you to buy it in the cafe.!!!!!
1
Vote
Sarahandsam1976
22 August 2017|
AnswerShow all 11 answers
Response from ZagarellaSicily | Property representative |
Dear Sarahands, we are sorry but we didn't receive any e-mail about your transfer. You can send an e-mail to our address: transfer fullstop zagarella at dominahotels fullstop it Looking forward to welcoming You Best... More
0
Votes
Google Translation
Room Tips
"Don’t book rooms over bar area if you want to sleep after 10pm as the music goes on and is very loud until..."
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"THere are rooms to the sea side and rooms to a dark yard. Ask always the sea side rooms."
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"Those with mobility issues must ask to be in the hotel and not the villas."
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"Make sure you have a poolside room before you go."
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