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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We spent a few days at the Zuri at the end of our Kerala trip. The resort has a beatifull location, staff is very polite and always very attentive, the breakfast buffet offers a varieties of Indian specialties as of course internationals. The restaurant, although...More
1 Thank Simone M
Response from sarat_valsraj, General Manager at The Zuri KumarakomResponded 2 October 2015
Dear Guest,
Thank you for posting a feedback on your stay and rest assured property maintenance and upkeep is a priority for the unit.
A perfect getaway that offer the best in class in terms of product and services.
Log in to the website for...More
A luxury hotel experience is made of getting the small stuff right.
AC not working, TV remote not working, keys not working every time we come to the room (we had 2 keys)...hence standing outside for 15 mins in rain with a 2 year old...More
1 Thank Mayank J
Response from sarat_valsraj, General Manager at The Zuri KumarakomResponded 1 October 2015
Dear Guest,
We have noted your feedback and the ingenuity of the situation has been overblown out of proportion.
Monisha from front office addressed your requirement with utmost efficiency as per process.
She extended dinner for the inconvenience caused which you cohesively wanted to include...More
a world class experience witout losing nature effect. Stayed in Zuri for 2 night and was a comfortable stay. Staff were really professionals and we could feel the real love and respect from their talk. Food in the buffet restaurant was just trendy and tasty....More
Thank AnandMehra
Response from sarat_valsraj, General Manager at The Zuri KumarakomResponded 1 October 2015
Dear Guest,
A very apt description of the product and service for which we like to score highly as we sell experiences and destination kumarakom.
Thank you for choosing to stay at The Zuri and as the tagline says " Welcome back" soon.
excellent place. u embrace the warmth of the place .
backwater rides are gorgeous and must do
food , service and property is worth every penny ! we booked a cottage in zuri and the experience was just amazingMore
Thank pushkar171082
Response from sarat_valsraj, General Manager at The Zuri KumarakomResponded 1 October 2015
Dear Guest,
Thank you for writing in an apt description of Zuri Kumarakom which is a luxury product that sells experiences and rejuvenation.
We are part of a bio-diversity environment and as a resort supports "responsible tourism" which is sustainable in the long term.
"...More
its truly a heaven.......if u r visiting kumarakom(its a small town....about 1 hr drive frm kochi)....trust me...u hav to visit dis resort....i have travelled a lot...but i have not yet found a place better than zuri...if u r looking for d thing which is nothing...More
Thank abheet2000
Response from sarat_valsraj, General Manager at The Zuri KumarakomResponded 28 September 2015
Dear Guest,
Thank you for choosing to stay at the Zuri Kumarakom.
We are one among the few resort which offers luxury and rejuvenation in this 18-acre property.
Kumarakom is renowned for its simplicity and active in promoting "Responsible Tourism".
It is a normal pool with Jacuzzi. Depth is around 4 ft and at one there is sitting area.
It over looks Vembanad lake and you can have a beautiful sunset from the pool.
It is better from the main pool available in resort.
Response from Avantika S | Reviewed this property |
Hi
We travelled from Kochi airport to Kumarakom directly by car and it took us only 2 hours. Very straightforward and smooth route/journey. There are lots of backwater cruise spots there. Our driver took us to one and we did... More
Hi
We travelled from Kochi airport to Kumarakom directly by car and it took us only 2 hours. Very straightforward and smooth route/journey. There are lots of backwater cruise spots there. Our driver took us to one and we did a 2 hour backwater boat/shikara ride. We paid about 2000 rupees. This was not a houseboat. We stayed one night on a massive private houseboat and the experience was amazing. Hope you enjoy your travels😊