Very nice hotel room was excellent very large very clean very comfortable great location very peaceful excellent customer service, checking in and checking out was easy and very accommodating, will definitely return to this class act Hotel.
We stayed for 6 nights at this hotel. The service by staff both check in and check out and everything in between was excellent. We stayed in Loft 510 and i cant even say how beautiful it was. The location is good if you have hired a car. 10 to 15 minutes to the waterfront or the airport. Its a very central location. Halaal foods also a short drive away. If you not hiring a car then i suggest a hotel in sea point or closer to the waterfront. There isnt much to do within walking distance. 1 issue was that we booked a loft with a balcony but didn get a balcony.
I was here in February 2020 and stayed here many times in 2019/18. As a Pilot and also a frequent traveler this is one of my favorite places to stay in the whole world. The rooms,cleaning service and especially the Friendliness of al staff members is top notch. Can’t wait to come back and miss this special place so much. Thank you and see you soon hopefully. Regards, M.Kamp
I have probably at this point stayed here 5 times in the last 2.5 years and I keep coming back because it's a great hotel with really exceptional service from the staff. This is one of first places I think of when I come to Cpt. This isn't in the nicest of areas but you completely forget about that once you're inside the hotel
Not very impressed by the area or by the service. Had to change my room 3 times for multiple reasons as they have rooms with no bathtoom door and the layout is just poor and not practical. The last room we setteled in had no door to bathroom but thankfully to the shower. The view looked at the table mountain which was quite impressive to decide whether we climb it today or no, Concierge were not imformative at all neither showed any interest in the client. The best part of the hotel is the buffet breakfast which was more service attentive, good variety and they Granola bar are to die for. Would not recommend truly, unless you are on a buisness trip or need a room only basis for which it is a great fit, Dont expect much from the staff.
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