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DoubleTree by Hilton Cape Town - Upper Eastside

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DoubleTree by Hilton Cape Town - Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside
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1,168 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
Start your review of DoubleTree by Hilton Cape Town - Upper Eastside
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Leeds, United Kingdom
Reviewed today NEWvia mobile

I chose the Double Tree in Cape Town, as I had a 9.30am flight. It took me just over 10 minutes to drive to the airport on Sunday morning, so it was perfect. I really don't like airport hotels! There was a slight confusion over the room I was allocated, as I was put in a twin but requested a...

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Helpful?
Thank lisasplaces
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016 via mobile

My husband and I stayed at the Double Tree for a week. It was the Best hotel we stayed at during our 16 day vacation in South Africa, when compared to the other 4 places. The staff were unlike any where we have ever stayed, friendly, warm and welcoming making it hard for us to leave at the end of...

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2Thank Brenda K
About Hotel's Favourite Review
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Brenda K, Thank you very much for the kind words. We are so happy that we made a contribution to your great time that you spent in Cape Town. It was a pleasure meeting you and your husband on departure, I have shared your best wishes and feedback with the staff you have mentioned. We wish you a safe...

New Hope, Pennsylvania
Reviewed 3 days ago NEW

Always a busy time in Cape Town...but staff were handling the added pressures very well...remaining courteous, professional and happily helpful, despite the inevitable grumpiness of some guests due to the cancellation of the race...

Review collected in partnership with DoubleTree by Hilton
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Thank mikebS318HD
Johannesburg, South Africa
Reviewed 4 days ago NEW

Usually our business trips come with awful rooms and food BUT this trip was different. The hotel, breakfast, service and restaurant were all excellent! If I have to go to CT again I will personally select this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dominiquet891
Worcester, South Africa
Reviewed 5 days ago NEW

Instead of being helpfull the staff at reception laugh at you when u ask them questions. The gym was nice and i got a good workout in.the resturant staff was helpfull and the hotel was nice and clean . Elevators were a bit confusing

Review collected in partnership with DoubleTree by Hilton
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Thank 412idrisi
Reviewed 5 days ago NEWvia mobile

This is a great place to stay when visiting Cape Town! From the welcome cookies (which are gooey, chewy and cinnamony) to the spotless bathrooms and crisp sheets, our first trip to CT was made unforgettable!! The staff are polite and very helpful... thanks to Francis at the guest relations desk, we didn't have to queue for hours to get...

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Thank Dzashe
Jalandhar, India
Reviewed 1 week ago NEW

For the money you would spend it is worth it. This hotel is roughly 15-20 mints away from Cape Town City Center. Room was nice, clean and small. Breakfast was good with lot to choose from. The best part is the staff who are friendly, very helpful and make you feel comfortable.

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Thank nik1534
Johannesburg, South Africa
Reviewed 1 week ago via mobile

I stayed for 4 nights while on a business trip. What a lovely place. Friendly staff and good service. The room was extremely comfortable and the bed was great. I slept like a baby. A nice big bathroom with the best shower. I will definitely visit again!

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Thank Des1963
Reviewed 1 week ago

Although this hotel isn't in the centre its close enough to get a cab to get around, the hotel is a modern one and the rooms were furbished well. I have a simple rule for hotel, clean, decent shower and decent bed, all were provided here along with excellent staff. The staff were all very helpful and responsive, and thankfully...

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Helpful?
Thank Marco R
Houston, Texas
Reviewed 1 week ago

This hotel is about 15 min from Capetown city center. It is a good value hotel for the money. The staffs are very friendly and helpful. The breakfast is excellence and lot of choices. I left my wallet in Franschhoek winery which is 1 1/2 hours away from the hotel. It was late at night and our flight was leaving...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Boeing747-8

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road | Cape Town, Woodstock 7925, South Africa
Region: South Africa > Western Cape > Cape Town > Woodstock
Price Range: $88 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the reception staff was not very friendly when it came to asking them questions ..”
 of 5 bubbles , 14 Mar 2017 | Read review
“rooms are equally good but obviously the view is something else”
 of 5 bubbles ManiN4, 5 Mar 2017 | Read review
“ask for the rooms facing the Table mountain”
 of 5 bubbles RajuMumbai, 6 Feb 2017 | Read review
“The best view rooms are the table mountain facing ones”
 of 5 bubbles bhavik312, 19 Jan 2017 | Read review
“Higher floors have better views”
 of 5 bubbles girlmusttravel, 6 Jan 2017 | Read review
5 of 5