It's my second time coming back here, We was here 2 years ago in autumn and it was lovely, We loved it and now in summer, yes it was a loudy and busy during the summer but we had a very great time, and we enjoyed a lot 😁, the staf they were so lovely and polite, i loved it also the maid they were so nice. The room clean, the food excellent they had almost everything and the most ecxiting thing to do there was the aqua park,my kids had so much fun, the employers nice people, they are so warm, I also had to meet the menager of the hotel, (sorry i forgot the name) but she seems so kind I recommended really especially with family and kids you don't even need to go out of the resort they had almost everything
Our stay at Hotel Izgrev Spa & Aquapark was an excellent getaway from all the stress and work at home. We stayed at the hotel on the second floor with lake side room and the views & sounds from the Ohrid Lake were BEYOND BELIEF! The relaxing atmosphere of the hotel along with the fantastic food and excellent service at the hotel restaurant were something that we will never forget. My husband and i tried a great variety of food choices and the preparation made was for superior tasting. The staff was very attentive, professional and friendly. There is many great things to do there, including the super fun and exiting Aquapark, but also the beach is fantastic. A wonderful mini-vacation! Would highly recommend for anyone who is looking for the perfect getaway spot :)
We are in the hotel in moment, and leaving tomorrow early in the morning, we spend wonderful time here, thanks to all the staff, specially service team in the restaurant, all staff is good.hotel is just perfect... Beach in the hotel was best place for me, peaceful. I am really recommending this hotel..if i could, i would give 10 stars😄
Very poorly managed hotel, 5star facilities with 1star service and quality of staff. Receptionist Marian was careless about the fact that we traveled from UK on late night flight, despite emailing and calling beforehand. We arrived at the hotel at 7am and despite the fact that the room was ready they kept us waiting until 3pm although checking in was at 2pm, apparently they were busy. When we went to the room, there was not enough beds for us. After a heated argument another member of reception gave us a room that had 5 beds despite them trying to convince me that they had no rooms with 5 beds. The issues didn’t stop there, we had to chase them every day for towels, toilet roll etc. The room service don’t clean the room but only tidy up daily. You have to ask them specifically for anything else. Every time I had the same excuse that they don’t have enough staff hence the reason the service was poor. The aqua park was rammed with people from outside and again there was not enough people to take care of the safety, but only to make sure they get as many outsiders in. There was not even enough staff at the bar to serve drinks. As for the hygiene, it is a lie to say they disinfect, in the restaurant it was like a conveyor belt, one off and the next one was on. In pandemic times this was worrying. On top of all that, there was two weddings every night during our stay and we’re banging until 2am. So good luck to anyone going there, called reception but all we had was shrugged shoulders.…
Been here with my boyfriend. I loved this aquapark in August days. The prices are very afordable, and the most important the hotel very clean. Perfect location near the sea. U could use the pool all day long and spend the nights in the beach as we did.