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Hotel du Val d'Aure

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1 room 2 adults 0 children
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39 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Reviewed 16 October 2016

I don't normally comment on poor hotels, but this was very poor. I've awarded one 'blob' because Jeremy was very welcoming and friendly. His associate, however, was one of the rudest people I have come across. He asked guests what they were looking for at the breakfast bar, then made faces behind their backs as though they were stupid. He...

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Helpful?
1Thank Bruce B
South Yorkshire
Reviewed 1 September 2015

I think 'French rustic' would be an appropriate description of this hotel. Yes, it is a little tired and a lick of paint wouldn't go amiss, but it is full of character and the guys who run it are friendly and helpful (although one of them speaks very little English). It's a shame that the swimming pool is in a...

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Thank Woodcocks
Galway
Reviewed 24 June 2014

We spent one night in this hotel. We could not find any other accommodation in Arreau . Hotel is very outdated and shabby . Carpets are worn and dirty . The whole place needs refurbisment and should be closed until the work is done . It was about the worst hotel we have ever stayed in . Having it rated...

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Thank JulieGalway
jeremydu65, Gérant at Hotel du Val d'Aure, responded to this review
Google Translation

je tiens a donner suite a cet avis car je ne connais pas cette personne . si elle a séjourné...

Luton, UK
Reviewed 7 May 2014

I stayed here between seasons, as in the skiing season was over and the hiking/cycling season had`nt got started yet. The Hotel was almost empty, apart from myself a family of three were there for the weekend and then it was just me. Not all facilities were on offer....for example on the Sunday breakfast was served but the the restaurant/bar...

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Thank Osiris001
Peterborough, United Kingdom
Reviewed 4 October 2013

Paid a small deposit several months earlier. Arrived 10 minutes after mealtime. Staff refused to make us a sandwich or hot drink. They told us to travel 12 km back to town for hot food. Double room felt cold and damp. Adjacent bathroom kept us awake during the night with a loud humming noise. Had the staff been friendly and...

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1Thank Laz1961
jeremydu65, Propriétaire at Hotel du Val d'Aure, responded to this review
Google Translation

les conditions affichées chez booking sont que nous demandons 30 % afin de bloquer la reservation . vous etes arrivés...

Peterborough, United Kingdom
Reviewed 2 October 2013

this was the filthiest hotel i have ever stayed in, with the most unfriendly unhelpful management we arrived at approx 20 40 and were refused any food or hot drinks, the room was cold and damp with the wc. in a seperate room with grubby carpet on the floor and no hand basin. the bathroom on the other side of...

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2Thank steve e
jeremydu65, Propriétaire at Hotel du Val d'Aure, responded to this review
Google Translation

REPONSE A VOTRE COMMENTAIRE . tout d'abord je tiens a rectifié que vous aviez une réservation booking et non tripadvisor...

London
Reviewed 13 September 2013 via mobile

We stayed here for one night during a cycling holiday and liked this place a lot. The welcome was warm and efficient and the proprietor looked after us himself. The room was cosy and really clean, in the new wing of the hotel which does not have perfect sound proofing (we could hear people walk around upstairs). Our room had...

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1Thank MaRoLondon
Victoria, Canada
Reviewed 2 September 2013

We were following the 2013 Tour de France and chose this hotel because it was very close to the route for Stage 9 of the race. Our room was one floor above the lobby. Unfortunately the hotel did not have an elevator so we had to haul our luggage up a couple of flights of stairs. The room was very...

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Thank klynnr
London
Reviewed 2 September 2008

This is a very nice hotel, especially for families with children. It has vast and safe grounds, and a nice pool (unheated, but great in the summer). The owner, Cathy, is extremely friendly and helpful, and our five-year old twin sons were allowed to share her little daughter´s outdoor toys. Cathy did everything she could to accomodate us, and we...

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1Thank ladybirg

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Amenities

Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet

Additional Information about Hotel du Val d'Aure

Address: Route de Saint Lary | Cadéac les Bains, 65240 Arreau, France
Region: France > Occitanie > Hautes-Pyrenees > Arreau
Amenities:
Price Range: $93 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel du Val d'Aure 2*
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Val d'Aure staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid double room Nu 16.”
 of 5 bubbles Laz1961, 3 Oct 2013 | Read review
“go somewhere else”
 of 5 bubbles 570stevee, 1 Oct 2013 | Read review
“Ask for a room that has access to the upper terrace.”
 of 5 bubbles klynnr, 1 Sep 2013 | Read review
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