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Sheraton Samui Resort

Expedia.comUSD 187*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 192*
USD 187*
USD 192*
USD 186*
USD 192*
USD 187*
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Sheraton Samui Resort
Sheraton Samui Resort
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381 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Samui Resort
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Showing 229: English reviews
Sydney, Australia
Reviewed 15 April 2017 via mobile

The place next door had an Easter dance party (big name DJs, awesome thumping bass through the walls) til 2am each night, making it impossible to sleep. I'm typing this on night 1. The first we heard of this was when we found a note on the coffee table of our room after checking in and unpacking for the night...

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Helpful?
1Thank ryansydney1
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Ryansydney1, For the benefit of the Tripadvisor community, it is important to clarify the issues you mention with regards to the event which was held next to our Resort celebrating Songkran. This was in fact held by an independent business on their private property and the public beach area, which was completely outside our control and equally share your...

Mumbai (Bombay), India
Reviewed 15 April 2017

The room given to us had an amazing view and the staff were very courteous over the phone and helping us with small details of our trip. However I felt the breakfast was catered mostly toward the sizeable chinese traveling contingent and was not continental. However the room was spacious, great and the staff even allowed us to use the...

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Helpful?
Thank Rahul D
Reviewed 12 April 2017

I booked a studio room with a balcony. It was a lovely, spacious room. The advertised tub on the balcony had obviously not been used in a while, and I wouldn't have used it, as it was not clean. The view was lovely, as the site is on the side of a steep hill. Lots of green gardens surround you...

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Helpful?
Thank Patience M
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Patience M, We are very sorry to learn there were some disappointing elements to your recent stay at Sheraton Samui Resort. We appreciate your feedback and for highlighting key touch-points where we can improve our services - and we will certainly take on board your suggestion to offer more rainy day activities at our resort. We have discussed your...

Manchester, United Kingdom
Reviewed 10 April 2017 via mobile

We stayed here for 12 nights and on the whole we had a good experience. The lobby bar is great in the evening and the staff are lovely. The staff on reception are fairly helpful but a bit 'job's worth'. It rained torrentially for the first four days of our stay and we asked for an extra umbrella as we...

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1Thank Gwilliams72
Reviewed 9 April 2017 via mobile

An old and and poorly maintained hotel. With the beach far away from rooms. The buffet dinner is bad and with limited options. The service is average and the infrastructure looks as if it has never gone through maintenance. Will never come back and clearly won't recommend it!

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Helpful?
1Thank Rene M
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Rene M, We are very sorry to hear your experience at Sheraton Samui Resort did not meet your expectations on this occasion. We value your feedback and have shared your comments about the buffet and service with our senior management team to identify any areas for improvement. Our resort underwent a major renovation prior to opening in 2015 and...

Auckland, New Zealand
Reviewed 9 April 2017 via mobile

We spent a week here. Nice large round m with a view of the beach. Lovely friendly helpful staff and the result has beautiful grounds and pool and at quiet end of the beach. Fantastic breakfast but they charge extra for coffee and charge way more than taxis to collect you from airport. For the high price of the room...

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Helpful?
Thank SONYA D
Reviewed 4 April 2017 via mobile

This hotel was amazing. The rooms were comfortable with a good balcony view. The two pool areas were awesome, you can relax and enjoy the sunrise or sunset near the beach. The staff was really helpful. The location is good with availability of transport right outside the hotel. The breakfast was also food eith some variety available

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Thank Saad J
Reviewed 1 April 2017 via mobile

My wife and 17 month son stayed at the Sheraton Samui Resort for 4 nights. We had a superior room close to the pool and beach. We found the staff to be very helpful and polite. Breakfast each morning had an extensive choice as one would expect from a Sheraton. The views from the breakfast terrace were fabulous. Our son...

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Thank Damien C
Reviewed 27 March 2017 via mobile

From check through brunch, dinner and breakfast. In between we swam in the sea from the beautiful beach, enjoyed happy hour, as you would expect. Everything is perfection just so sorry to be leaving buyer have gathered fantastic memories of our holiday in Koh Phangan and Koh Samui. The Sheraton is a must stay for future holidays ...

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Thank John C
Reviewed 23 March 2017 via mobile

What a fantastic stay. We were there for 8 nights. The room was beautiful, all the food was amazing, so it was a shame that more people weren't eating there. The Blue Monkey beach bar has happy hour from 5.30-7 daily, and Long Talay restaurant offered 3 buffet nights as well as their standard menu of Thai food and things...

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Helpful?
Thank Sue P

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the charm of the hotel, nestled in the warm and white sands of the magnificent Chaweng Noi Beach, Koh Samui. The newly renovated and beautifully decorated rooms of the low-rise buildings are surrounded by our lush tropical garden and rise above the crystal blue water. It is a paradise hideaway where luxurious seclusion meets natural beauty. The resort features a fresh water pool with its own jacuzzi, a sea water pool facing the ocean, dining by the beach at Long Talay restaurant or under the stars. Relax on our poolside terrace, in the lobby lounge and pool bar or make use of our meeting facilities, 24 hours room service, a full service spa and diverse sport facilities. ... more   less 

Additional Information about Sheraton Samui Resort

Address: 86 Moo 3 Chaweng Noi Beach | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Imperial Samui Beach Resort)
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $206 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Samui Resort 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Imperial Samui Beach Hotel Chaweng
Hotel Imperial Samui
Imperial Samui Chaweng
Imperial Samui Hotel
Sheraton Samui Resort Ko Samui/Chaweng
Hotel Style:
#5 Business Hotel in Chaweng
#22 Spa Hotel in Chaweng
#23 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#34 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samui Resort staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Samui Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Catch the hotel shuttle into town area”
ravsta2015, 14 May 2017 | Read review
“Get a room close to the beach so you don't have to climb hills to/from the beach and pool.”
K3310OYericb, 19 Apr 2017 | Read review
“Do not get a room in the main building unless it is ocean facing”
sandyfSanDiego, 12 Mar 2017 | Read review
“Depends on your level of fitness and your love to meander around the grounds.”
maggieh36, 11 Mar 2017 | Read review
“Ask for room 224 or somewhere close by (amazing beachfront rooms)”
669paulak, 26 Feb 2017 | Read review
5 of 5
Expedia.com
USD 187* /night
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Sheraton.comUSD 186
TravelocityUSD 187
CancelonUSD 192
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*Disclaimer
Prices are for 1 room, 2 adults
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