Room is professional clean, after hygiene cleaned no can entry, except hotel room guest. Staffs are all nice, warm-welcomed and excellent service mind. Good for have a relaxing 6 km walk in the sea and on Chaweang beach. Good experience for sure, I could stay in hotel all day long.
Nice family room for 4 pax with connecting door, good location on Chaweang beach and variety of breakfast as international food, Kid food. Should add sea and beach activities as Kayak and paddle board.
We visited this hotel for the last 2 days of December before heading home to Bangkok. We were met at reception by manager (Luka) who rearranged check in and continually made our short stay very memorable. The room was great for a young family and the pools (yes 2) were brilliant and clean. Some rooms are over the road from the beach but do not be put off by this. It is never more than a 1min walk back to the beach. Great food, kids club lovely beach and good happy hours. What more can you ask for. Thanks Luka and team for a great end to our holiday.
I cannot speak highly enough of Amari hotels. We have only just arrived and our check in experience was wonderful with lovely staff who are so professional, friendly and welcoming they put other hotel chains to shame. We arrived separately and our rooms were ready early. In times when beautiful islands like this are deserted many hotels do not keep up the guest experience but Amari staff and hotels do all they can to make you feel relaxed and keep you coming back for more. You will never regret staying in this hotel it is wonderful!
The quality of room cleaning was bad, the breakfast buffet with low variety, honestly it was nothing to eat, even some food was not fresh, no toilet paper in public toilet, first days the beach looked really dirty, not proper safety rules during trees cut, general staff looked unfriendly (maybe due to crisis), not clear what is working hours of a person how take care of traffic during crossing the road (some days he was missing), before booking we were not informed that our room will be located far away from the beach and we had to cross the road (most probably we have not booked ), hotel does not offer/promote any outside activities. Generally the rooms cost their money but I would like to return and from my point of view if you cannot ensure the good service it is better not to open hotel, otherwise you will loose reputation …
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