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Mercure Samui Chaweng Tana Hotel

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#15 of 104 Hotels in Chaweng
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Samui Chaweng Tana Hotel
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588 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Xi'an, China
Reviewed 6 September 2015

tAlthough the hotel is not near the beach. But it is not far away. We spent a wonderful time in here. Some of the staff are so friendly and nice. Boo is a pool bartender who is so nice and helpful. We can feel the sincereness from her heart. Thank you.

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Helpful?
Thank Lu C
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Lu C We would like to thank you for choosing Mercure Samui Chaweng as your accommodation choice during your recent visit to Thailand and for taking the time to write this review. Also, we are delighted to read that you had an comfortable stay and enjoyed our service. Your comments regarding to our staff service, Boo, have been shared...

Taipei
Reviewed 16 August 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank taipeitongue
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Sydney, Australia
Reviewed 4 August 2015

We stayed in Koh Samui in July 2014 and August 2015. My wife and I make sure we get down to the Mercure Samui Brasserie bar for their amazing and strong cocktails. We either walk or catch a tuk tuk down for the 4pm to 9pm daily happy hour Cocktail session. The wife and I sit out on the balcony...

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Helpful?
5Thank Champion H
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Champion H Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that our cocktail and hotel service can enhance your memorable moment during your dining with us. Your complimentary remarks are most appreciated and we certainly look forward to the pleasure of welcoming you back to Mercure Samui...

Reviewed 31 July 2015

My girlfriends bottle of perfume (recently opened) was stolen from her suitcase while we stayed here for two nights. We had left the hotel before we realised it was missing so we couldn't make a complaint while staying there.

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Helpful?
1Thank wh1tfy
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Mr. Whitford “Thank you for choosing to stay at Mercure Samui Chaweng Tana As per your allegation regarding to the loss of bottle of perfume, the justification and the assumption of the missing item is very complex and vast, I would encourage you to trace the transit of your luggage during your trip to home and furthermore your notification...

Singapore, Singapore
Reviewed 28 July 2015

My wife and I stayed in Mercure Samui Tana for 7 days from 20.07 to 27.07.This hotel does not locate direct in front of the beach but this does not matter to us. We can easily walk to the beach within 5 min. The good thing: The recetption staff is quite efficient. Check is speed is superb. The staff who...

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3Thank CharlieCYC
Alice Springs, Australia
Reviewed 25 July 2015 via mobile

Very average hotel. Average rooms, staff okay but not overly helpful. Breakfast buffet average to below average. Nothing special. Staff slow to clean rooms. Little bit of a walk to the beach. Difficulty with the AC; either freezing cold or humid. For the price nicer hotels are available in samui.

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Helpful?
Thank ceej87
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Ceej87 Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to air condition and breakfast are well noted. For the air condition, if you have difficulties with it, our...

Reviewed 22 July 2015 via mobile

We stayed here for our last two nights in Thailand, lovely hotel with everything you might need. The pool was nice and Pa at the pool bar always served you your drinks with a smile. The beach is a bit far to get to (unless you cut through a nearby hotel) but still well worth the money.

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Helpful?
Thank Gnawin
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Gnawin Thank you for staying with us and taking the time to post a review on Tripadvisor. We are happy to know that you enjoyed our service. Your comments regarding to our staff service, PA, have been shared with the team and made they very proud and encouraging us to strive for every day. We hope to welcome you...

Reviewed 22 July 2015 via mobile

We stayed here for 5 nights. The room is was very comfy. Good service and great staff. A little disapointed with the restaurant. A bit overpriced and tasted average. Nice pool area, Japanese style. The beach is close but you have to walk long to get there. All the other hotels close the road to the beach.

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Helpful?
Thank Jan morten R
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Jan morten R We would like to thank you for choosing Mercure Samui Chaweng as your accommodation choice during your recent visit to Thailand and for taking the time to write this review. Also, we are delighted to read that you had an comfortable stay and enjoyed our service. Your comments regarding to our food price is noted and...

Setúbal
Reviewed 22 July 2015

The location is bad, the place smells bad, the hotel is very dark, lights off almost every time. The room are clean, the staff friendly, the pool small but ok. It is a small hotel but I didn't feel in a beach hotel.

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Helpful?
Thank CFFC
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear CFFC Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to darkness of the hotel is well noted. Now all the team have been informed to ensure that all...

Kuala Lumpur, Malaysia
Reviewed 21 July 2015

Rooms are clean & smell good. Just need to upgrade the internet connection. When hotel are full the wifi was quite difficult to connect. Housekeepers done their good job. The staffs Ms.Tang, PA & Tik are very friendly and helpful. Hope we will be back.

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Helpful?
Thank MercureReview
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Sir/ Madam Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us,especially staff service and would love to come back to stay with us again. The comment regarding to wifi is well noted and gradually fix as the number of user is...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Samui Chaweng Tana, has 80 modern Thai Design rooms equipped with modern facilities, enhanced with a beautiful landscaped garden, our petite outdoor swimming pool offers you comfort and relaxation. Located at the vibrant and exciting "Chaweng" with many entertainment spots and shopping streets, ideal for short stays or long vacations, our trained friendly staffs are always ready to make you feel at home. And of course with their local Thai charms and smiles ... more   less 

Additional Information about Mercure Samui Chaweng Tana Hotel

Address: 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $69 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Samui Chaweng Tana Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mercure Samui Chaweng Tana Hotel Ko Samui
Hotel Style:
#12 Luxury Hotel in Chaweng
#21 Romantic Hotel in Chaweng
#24 Family Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Samui Chaweng Tana Hotel staff and other travellers.
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Brisbane, Australia

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Questions? Get answers from Mercure Samui Chaweng Tana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of the corridor on the 4th(top floor).”
 of 5 bubbles sloane44, 24 Mar 2017 | Read review
“Third Floor Pool Facing”
 of 5 bubbles LiamBirney, 21 Mar 2017 | Read review
“I stayed in Room no. 408, which was a good one”
 of 5 bubbles sohams87, 16 Mar 2017 | Read review
“try to take backyard rooms, not street facing rooms”
 of 5 bubbles 260matijai, 13 Feb 2017 | Read review
“Higher floors . Use the stairs. Easier than waiting for the lift.”
 of 5 bubbles 70lynw, 17 Sep 2016 | Read review
5 of 5