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Mercure Samui Chaweng Tana Hotel

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#17 of 103 Hotels in Chaweng
Certificate of Excellence
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Mercure Samui Chaweng Tana Hotel
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551 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Bangkok, Thailand
1 review
Reviewed 3 weeks ago

The hotel looks nicely but the service is very poor, parking is also poor as it is small and park only few cars also you have to walk through the rain to the lobby without any help from staff they don't care when you have to walk when raining.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 591chaiwats
Mumbai (Bombay), India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

We visited here for 3 nights , we were 2 couples . It is located within a 5 minute drive from Chaweng Beach road . Parking is not in the hotel. It is a 3 minute walk . Rooms are average. One of the lamps weren't working when we stayed . On complaining , they changed it immediately. However ,... More 

Helpful?
Thank Sanam J
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Sanam J Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to air condition and nonfunctional equipment are well noted. All Department Head concerned have been informed and will... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

This hotel is quite and very clean but the staff is not excellent. I think you should not take the breakfast included because he is poor, but without this it is a good place to stay one week or two...

Helpful?
1 Thank FrancoisVerkauteren
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016 via mobile

I liked the location and staff. Only thing i can criticise are the rooms. The windows had single glass and there was construction going on right outside our window and it woke us up at 7.30 in the morning.

Helpful?
1 Thank Guðmundur Krist... Á
Los Angeles, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

The tropical themed Mercure Tana hotel has a nice relaxing vibe to it. Located in a quieter location close to the beach. The staff is very nice and helpful. The restaurant and bar has everything you need and the pool is a super cool overflow shallow pool. There aren't too many places to eat around here but a short 15... More 

Helpful?
Thank deepfriedchicken
Dunedin, New Zealand
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 September 2016 via mobile

Great value, spacious, clean, tidy, very clean pool and the staff were really nice. Food is pretty good, got room service one night and it was relatively fast. The lady the books tours downstairs was very pleasant to deal with. Location is ok but it is not beachside which didn't bother us. Would stay again.

Helpful?
Thank Jim_499
Bateau Bay, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 September 2016

Excellent hotel. Staff were FANTASTIC. Service was 5 star and location was great. Loved the design of the hotel. Colours were reminiscent of Morroco. Pool was small but water very clean and clear. Loved the swim up bar and the easily accessible massages. Prices reasonable and comparable with street massages. Room was very clean and spacious. Wanted for nothing. Breaky... More 

Helpful?
1 Thank Lyn W
Level Contributor
13 reviews
5 hotel reviews
Reviewed 14 September 2016 via mobile

Booked this hotel through STA travel and have been misled a few times by pictures before, however, this looked even better when we actually got here. Says 4 star hotel on the STA website and you cannot argue with that. The staff were brilliant from minute 1, particularly the ticket/tour assistance staff who were excellent and got us on a... More 

Helpful?
Thank Keelan W
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Keelan W Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us and all aspects of your stay were met to your satisfaction. Your complimentary remarks are most appreciated especially with our staff service. This has made them them very proud and... More 

Broome, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 September 2016 via mobile

Have just spent 5 nights at this hotel at the south end of Chaweng Beach, which is a bit quieter than further Down the road.It is one block back from the beach but about a 15 minute walk to get to it from the hotel. The Mercure is a small, but comfortable hotel and our room was spotlessly cleaned each... More 

Helpful?
Thank Terri L
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Terri L Thank you for your comment in Tripadvisor, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to... More 

Kerikeri, New Zealand
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 12 September 2016 via mobile

It has an almost Moroccan style decor and the location being on the Main Street makes it great for quick trips to the store/ restaurants or shops. Massages located right outside and great seafood restaurants BBQS. The concierge was particularly helpful and helped us book scooters for a day. Breakfast is buffet but simple, eggs how you like them and... More 

Helpful?
1 Thank Kelliemariee
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Kelliemariee Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us. Your complimentary remarks are most appreciated and we certainly look forward to the pleasure of welcoming you back to Mercure Samui Chaweng Tana again for your next visit to Samui Warm... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Mercure Samui Chaweng Tana, has 80 modern Thai Design rooms equipped with modern facilities, enhanced with a beautiful landscaped garden, our petite outdoor swimming pool offers you comfort and relaxation. Located at the vibrant and exciting "Chaweng" with many entertainment spots and shopping streets, ideal for short stays or long vacations, our trained friendly staffs are always ready to make you feel at home. And of course with their local Thai charms and smiles ... more   less 

Additional Information about Mercure Samui Chaweng Tana Hotel

Address: 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $26 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Samui Chaweng Tana Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mercure Samui Chaweng Tana Hotel Ko Samui
Hotel Style:
#5 Best Value Hotel in Chaweng
#14 Luxury Hotel in Chaweng
#21 Romantic Hotel in Chaweng
#24 Family Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Samui Chaweng Tana Hotel staff and other travellers.
18 questions
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Brisbane, Australia

See all questions (18)

Questions? Get answers from Mercure Samui Chaweng Tana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors . Use the stairs. Easier than waiting for the lift.”
 of 5 bubbles 70lynw, 17 Sep 2016 | Read review
“This hotel is not on the beach, much less expensive.Walk across the street at a high end resort, 500 B. a day for use of all facilities.”
 of 5 bubbles Ulysses67, 15 May 2016 | Read review
“guess corner suits are quiter”
  • my room . nice design in orange colour concept.
 of 5 bubbles 58chengc, 4 Apr 2016 | Read review
“Any room is great”
 of 5 bubbles 914sianr, 25 Mar 2016 | Read review
“overlooking the pool was good for us”
 of 5 bubbles msroe, 24 Mar 2016 | Read review
5 of 5
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