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Barcelo Santiago

CancelonUSD 99*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 105*
USD 99*
Great Deal
USD 105*
USD 105*
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Barcelo Santiago
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5,254 Reviews from our TripAdvisor Community

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Showing 3,418: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 2 days ago NEW

It was our first visit to Tenerife (we've visited Gran Canaria, Fuerteventura before) and we wanted to be away from very busy resorts so chose Barcelo Santiago. Reading other reviews I'm astonished some were unhappy as the welcome and level of service was really excellent, we found. We had booked a Thompson holiday and our rep. Kellie was so lovely...

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Helpful?
Thank Alison S
Sunderland, United Kingdom
Reviewed 3 days ago NEW

Enjoyable break although there is not a lot for youngsters apart from the kiddies club. Personally I think that the hotel would do more if it was an adults only hotel as a good many of the visitors were over forty, although not all.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Peter M
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Peter, Thank you for reporting us your experience after your last stay at Barceló Santiago. It is a real honor to know that you enjoyed it. We look forward to receive your visit soon and we remain at your disposal. Best regards, Marta Chincho Gonzalez Guest Experience Manager

Reviewed 3 days ago NEW

Hi I travelled on my own and for 10 days. My room was standard with a sea view. Negatives, yes there were areas that needed a little tidying up, but none were a,safety issue. Positives :- where to begin! Spotlessly clean rooms with plentiful towels and toiletries, beautifully Sun decks with attentive staff to help with positioning of beds and...

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Helpful?
Thank Jane6543
Vancouver, Canada
Reviewed 3 days ago NEW

This was our third visit to the hotel and we've booked to go back in September - but may cancel. Generally we felt that the hotel service and management was not as welcoming as last year. Also, the food in the restaurant was not as good - particularly the salad bar. The air conditioning in the restaurant was non existent...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank shirleyc893
Reviewed 4 days ago NEW

This hotel was wonderful. The views were the best. The dinner buffet could use some improvement , but the restaurant staff Make up for it with their service.Pool was awesome with great views. I would definitely recommend it

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank niurkayjorge
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Greetings from Barceló Santiago. We would like to thank you for your review. It is through the valuable observations of our clients that we are able to achieve our main goal, which is being able to create unforgettable memories. We are very happy to know you like our amazing views and our pool area. We sincerely hope to...

Reviewed 4 days ago NEW

Asked for a refurbished room was sent confirmation but never got it. The rooms are not to a good standard. Food is good some staff were rude others were great. Very clean but wouldn't stay there again.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank 887winstonc
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Although we sincerely regret reading that your stay at our Barceló Santiago fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Regarding your comment...

Midlands
Reviewed 4 days ago NEW

We have just returned from our stay at the Barcelo Santiago. We had a standard double room with sea view and the most inconveneience we experienced during our stay was that the room was set up with 2 singles and not a double. This was corrected by the time we went to bed on our first night - we had...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Rhys D
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Rhys, First of all thank you for taking the time to write your review about your experience in Barcelo Santiago. Your fidelity with our hotel is highly appreciated, and getting feedback from clients like you is what makes us work harder everyday to offer our guests an enjoyable experience. We cannot wait to welcoming you again in our hotel...

Paisley, United Kingdom
Reviewed 4 days ago NEW

Tired rooms, poor Aircon not functioning. Infested furniture with ants. Have to pay for tea/coffee and kettle daily and it's supposed to be 4 star. Entertainment was very poor quality. Should have a designated smoking area to allow non smokers their rights.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank malslambchop
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Santiago hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Regarding the air-conditioning, we are sorry if there was...

Milton Keynes, United Kingdom
Reviewed 4 days ago NEW

Great holiday at this hotel will back next year.All the staff were very helpful especially reception,food was Good with plenty of variety.where else do you get stunning views at Tenerife.will be back next year to meet up with the friends we made who return every year.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank andrewdT1988BE
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you for taking the time to write of your experience at Barceló Santiago. It was our pleasure to welcome you and it's great to know that you all enjoyed your visit to Tenerife. Your kind comments are very much appreciated. We are delighted that you intend to return. The warmest of welcomes awaits. Marta Chincho Gonzalez Guest...

Hailsham, United Kingdom
Reviewed 4 days ago NEW

Just returned from a 10 day break with my wife. Despite some negative reviews we found the whole experience most enjoyable. The room allocated was on the 5th floor with excellent views of the sea La Gomera and Los Gigantes. Yes the room was 'tired' and need of a refurb but was comfortable. A little more attention required in the...

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Helpful?
Thank Ruggerroger
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Santiago hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $123 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Travelocity, Barcelo, Expedia, Cancelon, TripOnline SA and HotelQuickly so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
469 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms in the new part of the hotel if possible.”
182barteks, 24 May 2017 | Read review
“I would suggest rooms on 3rd floor and above for a great view of the sea”
MrMAI1977, 24 May 2017 | Read review
“High floor , sea view rooms are worth paying extra for - amazing views.”
Searsjohn, 24 May 2017 | Read review
“Rooms facing the sea are quieter as the front faces bars/restaurants.”
805alisons, 24 May 2017 | Read review
“I had a room on the 5th floor, excellent.”
Jane6543, 23 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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