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Barcelo Santiago

6,294 reviews
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Traveller (3177)
Room & Suite (888)
Pool & Beach (413)
Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(491 reviews)
“half board”(275 reviews)
“superior room”(224 reviews)
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (6,294)Write a Review
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1,675
1,499
572
194
86
Show reviews that mention
All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsanimation teamrelaxing holidaythomson repreception staffplenty of choicelunch and dinner
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1 - 5 of 4,026 reviews
Reviewed 2 days ago via mobile

Recently went for a week early Feb, had all inclusive board. First off our sea view room was not ready so we had one night in a different room, this was not an issue however having to check out at 12pm then wait and check...More

2  Thank Lucindamay1
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded yesterday

Dear Guest, First of all, we would like to thank you for taking a moment to send us information about your last stay with us, although we are sorry to hear you were not completely satisfied due to several points you found not appropriate and...More

Hotel's Favourite
Reviewed 23 October 2017

We went as a family to this hotel and had two rooms on the 4th floor next to each other. The view is spectacular. In front of the you, we looked out in front on the nearby island of La Gomera. To the right was...More

7  Thank Ben G
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 24 October 2017

Dear Ben, Thank you for sharing your feedback on TripAdvisor. We are glad to know, you had a fantastic stay with us. It is the best reward you can do for us. We thank you for pointing out the cleanliness of our installations, being fully...More

Reviewed 3 days ago

I agree with most of the reviews shown below. The hotel is in a great position, with views acrocss the sea to La Gomera and also views up and down the coast, particularly Los Gigantes. Before we came, we knew from reading Trip Advisor, that...More

4  Thank StephEastMidlands
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, We are glad to hear you all had such a good time during your recent stay with us. We would like to thank you for the remarks that you wrote in Tripadvisor. As you know it is our main intention to provide you...More

Reviewed 3 days ago via mobile

This was our second visit and we enjoyed it even more than last time in 2012. All the staff were very attentive and helpful and the place was kept spotlessly clean. The food choice was amazing and of good quality. We loved the hotel and...More

1  Thank BoltonMusicman
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, Thank you very much for your comments about your recent stay at Barceló Santiago. Since your comments and feedback is very important for us. We are pleased to hear that you have enjoyed your stay with us and we will pass on your...More

Reviewed 4 days ago via mobile

We recently stayed at the hotel with our 2 year old son. We stayed half board as this was a last minute holiday and all that was available. We opted to go out for lunch and dinner after the first two days as the buffet...More

Thank k-darbymac
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 3 days ago

Dear Guest, We would like to thank you for the remarks you wrote in your questionnaire, although we are sorry to hear that you were not completely satisfied due to the incidents you experienced in your room for that we had to offer you, our...More

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123456806
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 104 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3177)
Room & Suite (888)
Pool & Beach (413)
Dining (182)
Amenities (37)
Family and Play Areas (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
19 February 2018|
AnswerShow all 3 answers
Response from annamaria2904 | Reviewed this property |
I’m not to sure because we booked with Thompson and as for flights on Sunday again couldn’t see, better checking on line. Sorry couldn’t help.
1
Vote
Pastashuta
18 February 2018|
Answer
Response from Peter N | Reviewed this property |
About 60 mins.
1
Vote
Azzajansam
18 February 2018|
AnswerShow all 8 answers
Response from charlesmcgrath103 | Reviewed this property |
just on al
0
Votes
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123456226
Room Tips
"Above 2nd floor, looking out to La Gomera."
Read review
"nothing below 3rd floor; you might be peering through the fencing"
Read review
"Dont go if you use a wheelchair"
Read review
"Sea view is a must and the higher the better."
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