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20/08/2017 21/08/2017
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    Be Live Family Costa los Gigantes

    Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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    20/08/2017 21/08/2017
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    Traveller (2390)
    Room & Suite (395)
    Pool & Beach (311)
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    Overview
    • Excellent48%
    • Very good35%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “snack bar” (329 reviews)
    “first choice” (431 reviews)
    “a la carte” (249 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Tennis Court
    Private Balcony
    4.0 Star Hotel
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    Offers from Be Live Family Costa los Gigantes
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    Gran Melia Palacio de Isora Resort & Spa
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    Rooms
    20 Aug.21 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,104)
    Traveller rating
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    1 - 5 of 3,319 reviews

    Reviewed yesterday

    Delighted with our hotel and choice of area of Tenerife to stay. Less touristy and more Spanish which indicates a good place to be. Plenty to do in hotel and around island if happy to get out and about

    Review collected in partnership with Be Live Hotels
    Thank innesgeorget
    Reviewed 3 days ago

    Great family holiday, clean hotel and lovely food and surroundings. A shame the pool was closed twice during our one week stay due to parents not using swimming nappies for there children: Would probably not stay in a holiday village again as like a haven...More

    Review collected in partnership with Be Live Hotels
    Thank Kate B
    Reviewed 3 days ago

    Lacked cleanliness. Dusty surfaces. Rotten green taps in room. Many staff need to learn to smile Ceiling in bar area had a leak for the entire 2 weeks we were there. Dirty bucket catching dirty water. Drunk guests in pool late into nights. Etc etc!!...More

    Review collected in partnership with Be Live Hotels
    Thank 81leRuth
    Reviewed 3 days ago

    As we've been before (4 times previously, all in April) we felt we knew what to expect. However, this visit may be our last as we were very disappointed compared to previous visits. You could hear building noise in our room, at the poolside, while...More

    1  Thank Coweam
    Reviewed 4 days ago

    Really friendly First Choice team and the hotel had loads to offer. As a single mum I felt safe and secure and the kids throughly enjoyed themselves. Only criticisms I would have are the lunchtime food choices weren't great and the evenings lacked some umph...More

    Review collected in partnership with Be Live Hotels
    Thank Amanda S
    Barcelo Santiago
    5,514 reviews
    #1 of 10 hotels in Puerto de Santiago
     
    Be Live Experience Playa La Arena
    4,399 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    Gran Melia Palacio de Isora Resort & Spa
    6,825 reviews
    #2 of 2 hotels in Alcala
     
    Allegro Isora
    1,554 reviews
    #1 of 1 hotels in Playa de la Arena
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 139 - USD 369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Puerto de Santiago
    • #1 Family Hotel in Puerto de Santiago
    • #2 Luxury Hotel in Puerto de Santiago
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 518
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Be Live Family Costa los Gigantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de Santiago
    • Also Known As
    • Luabay Costa Los Gigantes Hotel Puerto De Santiago ,
    • Costa Los Gigantes Hotel ,
    • Be Live Family Costa Los Gigantes Tenerife/Puerto De Santiago
    Add Photo Photos
    Traveller (2390)
    Room & Suite (395)
    Pool & Beach (311)
    Dining (230)
    Hotel & Grounds (1528)
    Family and Play Areas (110)
    Bathroom (24)
    Business Centre & Event Rooms (13)
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    Ask a question
    Questions & Answers
    mrsM68
    20 July 2017|
    Answer Show all 4 answers
    Response from Alistair211 | Reviewed this property |
    I suggest you e-mail the hotel direct. I would be most surprised if kids facilities were not open.We were there at end March and everything was open.
    1
    Vote
    sg1923Sheffield
    18 July 2017|
    Answer Show all 2 answers
    Response from nicipops | Reviewed this property |
    The splash park is right next to the soft play area so there is both there now.i was there when the splash park opened so this is definate 😀
    0
    Votes
    Room Tips
    "Room was excellent and perfect for a family with a teenager. Cleaner was excellent and fridge topped up..."
    Read review
    "New mattresses needed Replace taps and shower Clean thoroughly"
    Read review
    "Keep keycard in hotel electricity to keep hair con running through the day so it's nice and cool for your..."
    Read review
    "Avoid Block K rooms 101, 201, 301 - very loud as next to stairs for other blocks!"
    Read review
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