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Chateau Suites at Sylvan Bay

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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Calgary, Canada
2 reviews
Reviewed 27 May 2015

Sunset room was perfect place to meet and mingle... Only heard two complaints from our large booking... I forgot to specify water view for as many as possible.. I had booked in January for May .. Had I asked, I am sure that we would have been accommodated. I just assumed .. Also no bacon for sunday breakfast .. In... More 

Helpful?
Thank sunburnt99
Beaumont, Ab
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2012

I was supposed to stay here for my sisters wedding on July 28th. Cancelled the rooms in May. Only to receive my credit card bill today, charging me for a one nights stay. Not impressed at all. So now being charged 261.59 for a room that I did not even use. Complete bs

Helpful?
5 Thank Brandy-Rae

Travellers are raving about these Sylvan Lake hotels

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2012

We stayed at this hotel for a couple of nights in July. I was impressed at the amount of space & the beautiful view of the lake. I was not impressed at all by the service. We arrived at 7pm & asked if they could bring a crib to our room for our baby girl. By 10pm the crib had... More 

Helpful?
4 Thank Lisa B
Swift Current
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2011

We stayed in the 2 bedroom suite which includes 2 bedrooms, 2 bathrooms and a hide-a-bed in the living room. The suite suited our needs just fine, giving us lots of room to spread out and feel like we were in someone's home rather than in a hotel. The full kitchen (and BBQ on the deck) allowed us to eat... More 

Helpful?
2 Thank kazmel
Vegreville Alberta
Level Contributor
362 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 16 September 2011

We attended a leadership conference this past weekend and our accommodations were at the Chateau Suites. Upon arrival we were greeted by our hostess who quickly checked us in and answered all our questions. The rooms were very clean and comfortable, view of the water was and scenery was spectacular. The elevator was slow but not really an issue as... More 

Helpful?
2 Thank firechief-JL
Stratford, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2011

wonderful hotel spoiled by a couple of things. on the plus side it was affordable and included a full kitchen, separate bedroom, ensuite laundry and a balcony with a view. the problem starts with the view which is spoiled by a water slide park next door, also there is only 1 elevator that the cleaning staff likes to use. thankfully... More 

Helpful?
2 Thank jts1948
Calgary, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 April 2011

We stayed in the 2 Bedroom executive suite. It was very clean and very comfortable. The front desk staff weren't too friendly or helpful. As April is still off season there weren't too many guests staying at the hotel so it was nice and quiet. We will return again to go scrap booking in the off season.

Helpful?
Thank Cathie042
Calgary, Canada
2 reviews
Reviewed 1 September 2010

We ALL loved it ... ages 9 to 92. Great views, rooms and staff. Thanks for the memories that we will all share. Expensive, but worth it.

Helpful?
Thank sunburnt99
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2010

Our family stayed at the Chateau Suited for 3 nights, Aug 12, 13, and 14. For $300.00 a night we were very disappointed in the quality and service of this hotel. On Saturday night we could not sleep becasue of the parties that were taking place in the hotel till 3am. When we complained the person at the front desk... More 

Helpful?
3 Thank karryk
vegreville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2010

We stayed in a 1 bedroom with 3 children. They charge $20.00 per night for the extra child. I do not know why since they did not provide extra bedding or a cot for the extra $20. Very nice rooms what you see on the virtual tour is what you get. Bring extra personal items as they are not provided... More 

Helpful?
1 Thank rasacl

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Chateau Suites at Sylvan Bay

Address: 5100 Lakeshore Drive | Sylvan Lake, Sylvan Lake, Alberta T4S 2L7, Canada
Region: Canada > Alberta > Sylvan Lake
Number of rooms: 61
Also Known As:
Chateau Suites At Sylvan Bay Hotel Sylvan Lake
Chateau Hotel Sylvan Lake

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Questions & Answers

Questions? Get answers from Chateau Suites at Sylvan Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?