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Hotel Los Caneyes

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Hotel Los Caneyes
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397 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Reviewed 1 week ago

Nice resort outside the Santa Clara city, taxi needed to get into the center. Clean rooms, however, no hot water in the shower. OK breakfast. Nice pool and pool bar. Stayed one night, wouldn't recommend for longer vacation.

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Helpful?
Thank magnusgi
Stoke-on-Trent, England, United Kingdom
Reviewed 7 September 2016

We'd been to a hotel in Cienfuegos, which was bad, so we weren't expecting much. The basic rooms are pretty awful - tiny, (barely enough room to walk around the bed) dark, dirty walls, dingy bedcovers and the most appalling looking blankets I've ever seen and would never want to out near my bed AND with the most appalling smell,...

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Thank susiqtoo
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Recibimos y agradecemos todas las quejas y sugerencias de nuestros clientes pues sus criterios son válidos y nos ayudan a...

Jax Beach
Reviewed 6 September 2016

I traveled to Santa Clara on the first commercial flight in 55 years from the U.S. Many of the options for lodging were in the town, and I prefer accommodations in a little more natural setting. Hotel Los Caneyes was perfect! I wouldn't call the rooms plush, but it had a nice cool AC which was a welcome break from...

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Thank thsmith1
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Agradecemos mucho sus comentarios sobre el hotel. Estamos muy contentos de que su estancia haya sido agradable y se sintiera...

Reviewed 4 September 2016 via mobile

Interesting hotel in the middle of a jungle style park. Rooms are clean and fairly comfortable with TV and AC. However, the park attracts a lot of bugs in the room (we found several cockroaches in the bathroom). Also, the hotel is quite far from Santa Clara city centre (5 to 10 min by taxi / 5 CUC each way)....

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Thank Louis P
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Muchas gracias por sus comentarios, nos alegra que la estancia en el hotel haya sido de su agrado pues trabajamos...

Alexandria, Minnesota
Reviewed 17 August 2016

Voy a visitar su hotel con un grupo de 25 personas en dos meses. Lei muchas cosas positivas sobre su hotel....con una exception, el tratamiento de su conejo. Muchos de sus huespedes comentaron sobre esta situacion terrible, y esta causa de estres en un lugar de vacaciones. Por que no la cambio la situacion de su conejo para mejorar su...

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Thank Davis32
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Buenas tardes, será todo un placer recibirlos en nuestro hotel. El mimo se localiza en un entorno completamente natural y...

london
Reviewed 27 July 2016

I only stayed here for one night, when we arrived and large tour group had just arrived before us. The hotel / pool area already looked busy. This was probably the busiest hotel I've stayed in in Cuba. The rooms are okay and the evening meal, buffet style was good. The only thing I really didn't like was seeing caged...

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Thank Callie66
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Estamos en un periodo vacacional y nuestro hotel es muy frecuentado por las excelentes opciones que brinda, además la ocupación...

North-West Province, South Africa
Reviewed 27 July 2016

Just what I wanted after a hectic week. Great vibes; bungalows with a nice small garden, quite refreshing. Receptionists and bar men quite friendly. Rooms clean and the food okay. Beautiful sculptures in and around the area. Work of art and creativity in action.

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Helpful?
Thank OumaK2014
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Gracias por tan favorables comentarios, en efecto, ofrecemos a nuestros huéspedes un ambiente de tranquilidad que les permite el relax...

Reviewed 24 July 2016

The rooms are located in a really nice garden - very green with lots of flowers and trees. Nice place to walk in the morning. The swimming pool is small and not very good for swimming and the hotel is located in remote place. The food is reasonable.

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1Thank Witold S
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Gracias por los comentarios positivos, ha sido todo un placer satisfacerle, a nombre del staff lo invitamos a repetir su...

Stockholm
Reviewed 18 June 2016

Very interesting place. In the hotel park you meet freely roaming chicken, goats, ducks and other animals. You can see turtles and an alligator (not freely roaming). But also a lonely poor rabbit in a cage barely bigger than the animal itself. Sad, cruelty to the animal. The rooms are in bungalows spread in the park. Spartan but OK. Shower...

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Helpful?
1Thank eraenfa
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Gracias por los comentarios sobre el hotel; seguimos todas las sugerencias de nuestros clientes para conocer sus necesidades y expectativas...

Rekem, Belgium
Reviewed 28 May 2016

Super hotel , great people , i mean everybody ... Reception, bar , restaurant , pool bar , everybody , verry nice bedrooms , hygienne was verry good ... Thanks we had a great wedding annyversary in your hotel Super location ,

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2Thank pat66rick
Yoelvis P, Especialista de Calidad at Hotel Los Caneyes, responded to this review
Google Translation

Ha sido un placer atenderle, nos honra su opinión sobre el hotel. Gracias por los comentarios y visite nuevamente nuestro...

282 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms

Additional Information about Hotel Los Caneyes

Address: Av. de los Eucaliptos and Circunvalacion, Santa Clara 50100, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Santa Clara
Price Range: $140 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Los Caneyes 3*
Number of rooms: 96
Also Known As:
Los Caneyes Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Caneyes staff and other travellers.
9 questions
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San Jose, Costa Rica

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Questions? Get answers from Hotel Los Caneyes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect the room before you accept it.”
 of 5 bubbles susiqtoo, 6 Sep 2016 | Read review
“All bungalows in 2-4 units per building. Ask for a room away from the action if you like to get to bed early.”
 of 5 bubbles thsmith1, 6 Sep 2016 | Read review
“We had the honeymoon suite, wow what a location ,”
 of 5 bubbles pat66rick, 27 May 2016 | Read review
“WIFI round the pool only and it cost 4.50 Cuc for 1 hour. The most expensive of all the hotels”
 of 5 bubbles cggs, 13 Apr 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles GWtravelerChicago, 30 Mar 2016 | Read review
5 of 5