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Vertice Paine Grande Mountain Shelter

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Vertice Paine Grande Mountain Shelter
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296 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Verbier, Switzerland
Reviewed 22 October 2015

The worst place in our entire 4 weeks journey! the food was just awful, service really bad and prices extremely expensive! Such a bad experience! best to take your own food and eat in the room!!! I really do not recommend!

1Thank Desh1936
Catalina B, RRPP at Vertice Paine Grande Mountain Shelter, responded to this review

Dear Traveler, could it be possible if you can write to us to central@verticepatagonia.com so you can give us some further details? This will help us very much to improve our service. Thanks!

Toronto, Canada
Reviewed 9 July 2015

Stayed overnight just before Christmas 2014 after backpacking from Refugio Grey. Very windy location with grass blowing sideways and tent area out back exposed to the cold winds. Ensure your tent is tied down well or it will be blown apart. Very busy place. Breakfast lineup took 2 hours so line up before 7am and food mediocre at best. No...

1Thank ydianey
Catalina B, RRPP at Vertice Paine Grande Mountain Shelter, responded to this review

Dear Traveler, thanks for sharing your experience about Torres del Paine. We will take your advice and tell our guests about how to be more prepared when visiting the park. Although december is high season and since its a mountain lodge is very difficult to meet all requirements of our visitors, we are trying to improve our service all the...

New York City, New York
Reviewed 9 June 2015

Stayed at the Refugio Paine Grande for two nights in April. I would try to plan the trek in a way where you avoid it, if starting from West to East, don't stay here: Pros: Nice bar/lounge area Cons: Expensive Very RUDE staff. Staff across the property was un-accommodating to questions and extremely rude. Others we had met in the...

2Thank TravelGal418
Catalina B, RRPP at Vertice Paine Grande Mountain Shelter, responded to this review

Dear Traveler, could it be possible if you can send us an email to central@verticepatagonia.com with more details about your experience in our lodge? This will help us to improve our service. Thanks! Kind regards

United Kingdom
Reviewed 31 May 2015

Having trekked the circuit, we stayed in all of them. The refugios are located at Dickson (the only refugio on the North sector of the circuit), Grey, Lodge Paine Grande, Cuernos, Chileno and Torres. Dickson, Grey and Paine Grande are all owned by Vertice Patagonia. the refugios have dorm style rooms with 6-8 bunkbeds in each which are pretty basic...

3Thank Swoop_Patagonia
Ninove, Belgium
Reviewed 26 April 2015

When you arrive at this refugio after a long day of hiking, you can't deny that the location by the bright blue Pehoé lake is fantastic. But as much as I loved the setting, I disliked the refugio. This big shelter mainly lacks the cosiness and friendly atmosphere we had encountered at the other refugios. There was a long waiting...

Thank Kim_Daysontheroad
Canmore, Canada
Reviewed 26 March 2015

I booked the 'W' circuit through Fantastico Sur and the final of 3 nights was at Paine Grande, the front desk employee was lovely but he was most definitely the exception. The rest of the staff were very indignant, it seemed our mere presence was an annoyance and when at the buffet style dinner and breakfast service EVERYTHING kept running...

2Thank KristenWorldMark
Reviewed 21 March 2015 via mobile

I have never stayed in a place so bad, disappointing and awful. Arrogant manager who undermine every single people who is camping. In a place that is cold, rains, has strong winds and has a fire ban policy is unacceptable not to provide a place to dry your stuff and warm up. Even less to tell you that it is...

1Thank Tonyelo
Reviewed 3 March 2015

Horrible service, the staff was very mean and the place was really overcrowded with only one hot shower workin for the whole place, plus worse food in the whole w circuit. At 3h walking distance there is refugio grey which is much nicier, cozy and surprisingly cheaper.

Thank paugruart
Phoenix, Arizona
Reviewed 26 February 2015

For a mountain "refugio" in the national park, it's better to the alternative of camping, especially at this location since the campground next door is exposed to the elements. The rooms fit 6 people in bunk beds, with the only other amenity provided being a light and non-lockable bins to throw your stuff in. In the room we were in,...

1Thank stephanos99
London, United Kingdom
Reviewed 24 February 2015

This was our third night on the W Hike and by far the least cozy, as well as the worst night's sleep we got - due to the staff of the refugio having a party underneath our room until 2am! It tends to draw a lot of day-trippers due to the regular catamaran, which is fine, but contrasted pretty sharply...

Thank Tom M

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  • Bar/Lounge
Official Description (provided by the hotel)
Located on the shores of Lake Pehoe, Shelter Paine Grande features an amazing view over the mountains. It is the starting point for the hiking trail towards Glacier Grey, French Valley and it is part of the W Trail. The only way to get to Paine Grande is navigating accross the lake or hiking the trails. It features shared bedrooms (only bunk beds) uo to 100 guests. Restrooms features hot water showers with a push-button system to save water. Paine Grande features a cafeteria (daily fixed menus), a minimarket (groceries and souvenirs) and a bar overlooking the lake and mountains. Important: The shelter does not feature a central heating system. Only 2 resting areas feature wooden stoves (only for guests). ... more   less 

Additional Information about Vertice Paine Grande Mountain Shelter

Address: Sector Paine Grande | Torres del Paine, Torres del Paine National Park, Chile
Region: Chile > Magallanes Region > Torres del Paine National Park
Price Range: $143 - $289 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Also Known As:
Paine Grande Mountain Hotel Torres Del Paine
Vertice Paine Grande Mountain Shelter Aisen Region/Torres Del Paine National Park, Chile
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Questions & Answers

Here's what travellers have asked, with answers from Vertice Paine Grande Mountain Shelter staff and other travellers.
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Questions? Get answers from Vertice Paine Grande Mountain Shelter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the common areas due to noise.”
 of 5 bubbles allenstew, 13 Mar 2017 | Read review
“Some rooms have good view.”
 of 5 bubbles , 1 Mar 2017 | Read review
“It really depends on who your roommates are more than the room location.”
 of 5 bubbles Wanderdogs, 22 Jan 2017 | Read review
“Don't pick a room near the toliets. Some people are not polite late at night and slam the doors going in and out of the facilities.”
 of 5 bubbles goldswimmom7, 30 Apr 2016 | Read review
“corners bunkers facing the lake and the mountains is very refreshing!”
  • waking up to the sunrise
 of 5 bubbles 980cristyl, 9 Apr 2016 | Read review
5 of 5