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Las Torres Patagonia

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Las Torres Patagonia
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1,141 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Beverly Hills, California
Reviewed 29 November 2014

Please be careful before you book this hotel. First, the hotel rooms are 2 star standard. They are not maintained and the beds are way too soft and the service is poor to terrible. The pub is nice enough but during the afternoon and evening it is hard to find a table if you are a lodge guest because all...

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Helpful?
1Thank TravelAgentDonna
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear TravelAgentDW Being a travel agent, I would have expect a much more professional and accurate review, even without having the kind of experience that you expected when you contracted the services. Even the title of your review is wrong, since we are not the only hotel in the park. There are 5 inside the park and some other 7...

Hamburg, Germany
Reviewed 27 November 2014

We stayed there for four nights. First the positives: the location is spectacular, the park offers something for everybody's taste, lots of guided tours are available and the three guides we had were all outstanding. Now what we did not like: the suite we had was not well maintained, all inclusive is a rip off with buffets for breakfast and...

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Helpful?
Thank kruppasb
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear kruppasb We are very sorry that you thinkg the rates are a result of the seek of a ash flow by the owners. Torres Del Paine is a very remote area, 400 km away nearest airport which is Punta Arenas. Buying stuffs and bringing them to Torres del Paine is an issue as you can imagine. Remember that our...

Litchfield, Connecticut
Reviewed 26 November 2014

Wonderful lodge in the park, comfortable and clean rooms. The staff was accommodating and pleasant. The guides were outstanding, knowledgeable, and fun. You cannot go wrong staying here, we were there for eight nights!

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Helpful?
Thank Susan K
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear Susan K Thank you for your nice review about your 8 nights stay in our property. We really enjoy to know that our guests love the place, since we love what we do. We hope to see you back some day, why not other 8 nights in Torres??? Best regards. Pablo Araya

Reviewed 24 November 2014 via mobile

We booked this hotel for its location near the Las Torres Hike. I give it this rate as I believe they really need to learn about customer service. The reservation process was so complicated and felt I was been treat like they were doing a favor to me. I have traveled around the world and never felt trated so bad....

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Helpful?
Thank Carolina R
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear Carolina R, thank you for your feedback It is really dissapointing to read about your experience with us, since according to your e-mail reservation history, our reservations agent did answer all your questions, and she did it in normal timing and in a very friendly form. There were many changes to the reservation and some request were submitted our...

Tauranga, New Zealand
Reviewed 19 November 2014

This is a stunning part of the world and Las Torres commands and amazing spot in this area. It was the beginning of the season & I loved the lack of people in the area. The staff were friendly & helpful & want to ensure your stay is as good as it can be. The excursions are excellent with a...

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2Thank Katrina S
New York City, New York
Reviewed 14 November 2014

We didn't stay here, we camped outside. But we like to eat well, so we ate at the bar (like 5 times) and main restaurant (twice) and it was excellent food. Of very high quality given the location and lack of access to markets etc. Have no idea about the rooms, as didn't sleep here. But hotel seemed nice and...

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1Thank sampa01425
Miami Beach, Florida
Reviewed 12 November 2014

I would probably give Las Torres a 4.5 if possible but given the choice between 4 and 5 I must round up. If you are coming to Chilean Patagonia looking for utter luxury, you are probably better off going to Awasi or Remota. But for a more authentic experience with the best possible location at the foot of the Torres...

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Helpful?
1Thank MADtraveler718
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear MADtraveler718 Thank you very much for your nice review. In fact, we are not a luxury lodge at all, all the opposite, we try to keep this property as a kind of singular authentic experience in a very remote area of south Patagonia. So we are very glad that you enjoyed and that you had such a wonderful time...

Pretoria, South Africa
Reviewed 8 November 2014

The hotel offered everything we needed, situated at the foot of one of the mountains near the famous Torres mountain range The rooms were comfortable, the hotel layout blended with the surroundings,.not over the top but eco-friendly. The all inclusive package ensured that we had top class food (the soup always my favourite) and the guides were friendly and professional....

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Helpful?
1Thank Carine P
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear Carine P We are so glad that you enjoyed the property and the food, as well as this beautiful National Park. Iindeed, the Grey Glacier is one of the highlights so it was a good decisión to do this full day tour. We hope to see you back some day. Best wishes. Pablo Araya

Iowa
Reviewed 3 November 2014

Hotel has a great location for trekking and seeing some of the most beautiful views in the park. You can catch trails around the park simply by walking out the door of the hotel. The room was clean, warm, quite and comfortable. The bed was comfortable and warm. The main area of the hotel had a nice bar and grill...

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Helpful?
1Thank IowaRod
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear IowaRod Thank you very much for your kind review. We are glad that you enjoy the property and this beautiful National Park. We hope to see you back some day. Best wishes. Pablo Araya

Sheffield
Reviewed 2 November 2014

Excellent location, close to the main trekking areas. The all inclusive package is great. Meals are good with vegetarian options. Packed lunches and all transfers are included. Staff are polite and friendly. You don't really need a guide for the walks. We had a lazy guide whom wasted our time and as a result did not get to see los...

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Helpful?
Thank Pokyyy
HtlLasTorres, Director Comercial at Las Torres Patagonia, responded to this review

Dear Pokyyy Thank you very much for your review on trip advisor. Certainly there are things that in such a remote area are not easy to deal with, such as the wifi signal, since internet there is a satellite connection. Maybe you didn’t know. The same with the telephone. Anyway, other things, as a guide which is lazy is not...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Las Torres is located in the heart of the National Park at the foot of the main tourist attraction, Las Torres del Paine and the starting point of the main trails of the park.With 84 room we offer All Inclusive Packages as well as bed & breakfast options.In any case, we are very flexible, with no fixed dates or days of arrival.We do have daily tour options to the main attractions of the park, as well as a nice restaurant with local cuisine options. ... more   less 

Additional Information about Las Torres Patagonia

Address: Estancia Cerro Paine S/n | Torres del Paine, Torres del Paine National Park 6170000, Chile
Region: Chile > Magallanes Region > Torres del Paine National Park
Price Range: $391 - $1,624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Las Torres Patagonia 3.5*
Number of rooms: 84
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Also Known As:
Las Torres Patagonia Hotel Torres Del Paine
Las Torres Patagonia Del Paine
Las Torres Patagonia Aisen Region/Torres Del Paine National Park, Chile
Hotel Style:
#1 Green Hotel in Torres del Paine National Park
#6 Romantic Hotel in Torres del Paine National Park
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Questions & Answers

Here's what travellers have asked, with answers from Las Torres Patagonia staff and other travellers.
19 questions
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Sacramento, California
3 months ago

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Questions? Get answers from Las Torres Patagonia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are comfortable and quiet.”
Keith769, 10 Apr 2017 | Read review
“I stayed in the new section on the far west side, good quiet area but a good hike to bar or eat breakfast.”
32donnae, 3 Apr 2017 | Read review
“Rooms in the newer wing are probably more modern”
camwag, 3 Apr 2017 | Read review
“Ask for the newer room”
Ddutchess2, 31 Mar 2017 | Read review
“Look on the website to choose what would suit you best”
hazel-paul, 29 Mar 2017 | Read review
5 of 5