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Refugio Grey

Torres Del Paine National Park, Torres del Paine National Park, Chile
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03/12/2017 04/12/2017
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Traveller (56)
Dining (13)
Room & Suite (4)
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Overview
  • Excellent47%
  • Very good32%
  • Average10%
  • Poor9%
  • Terrible2%
Travellers talk about
“w trek” (10 reviews)
“hot water” (6 reviews)
Restaurant
Bar/Lounge
Concierge
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Suites
All hotel details
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Reviews (164)
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1 - 5 of 72 reviews

Reviewed 2 days ago

I highly recommend a two-night stay at Refugio Grey. A friend recommended this to me due to the refugio’s atmosphere and the number of things to do near the lodge. It was great advice! I thoroughly enjoyed my two-night stay at Refugio Grey and was...More

Thank Maureen S
Reviewed 4 weeks ago

As others have commented, they do not respond to emails or phone calls. After 3+ months of 10+ unanswered emails, we just ended up just visiting their office in Puerto Natales when we arrived, and there was plenty of availability. They said they receive over...More

2  Thank Connor S
Reviewed 19 August 2017

This was the nicest refugio on the entire W trek. It was incredibly clean (bathrooms/showers/rooms were impeccable), the showers had hot water with great pressure, and the meals - breakfast, dinner, and the packed lunch - were the best of any refugio. Nice open dining...More

1  Thank gopads
Reviewed 26 May 2017

This was a very comfortable lodge, with a nice common area to eat and spend the diner. The diner was nothing special but fine for this location. The rooms were adequate and showers nice and hot. Staffwise I believe they were not all as kind...More

Thank Pieter O
Reviewed 11 April 2017

Is an excellent place for have a rest after the hard walks around the Park. Excellent toilets and showers. However, it seems that the staff is not working and instead they are having fun. They are no happy working or helping the clients. (1) The...More

1  Thank Fernando_Claro
Response from Alejandro A, Community Manager at Refugio GreyResponded 6 May 2017

Dear Fernando, Thanks for your comments, we hope you had a great experience at our shelter, however we're going to take note of your suggestions to improve our guests service. Regards, Vértice Patagonia Staff

Awasi Patagonia - Relais & Chateaux
240 reviews
#1 of 12 hotels in Torres del Paine National Park
 
The Singular Patagonia
707 reviews
#1 of 26 hotels in Puerto Natales
 
Tierra Patagonia Hotel & Spa
470 reviews
#2 of 12 hotels in Torres del Paine National Park
 
explora Patagonia - All Inclusive
825 reviews
#3 of 12 hotels in Torres del Paine National Park
 
About
Amenities
  • Top amenities
  • Restaurant
  • Bar/Lounge
  • Hotel Amenities
  • Concierge
  • Multilingual Staff
  • Things to do
  • Restaurant
  • Bar/Lounge
Details
  • Number of rooms
  • 10
  • Location
  • Chile >
  • Magallanes Region >
  • Torres del Paine National Park
  • Also Known As
  • Refugio Grey Aisen Region/Torres Del Paine National Park, Chile
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Traveller (56)
Dining (13)
Room & Suite (4)
Hotel & Grounds (60)
Bathroom (1)
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Questions & Answers
waleedd007
4 August 2017|
Answer
Response from Aria S | Reviewed this property |
There's no way to get a hold of them because there's really no internet there so I don't think they answer emails or answer calls! You do need advance booking but sometimes you can get lucky and they are accommodating. I've... More
0
Votes
keepamanda
16 June 2017|
Answer
Response from Aria S | Reviewed this property |
Hi, I don't have a definite answer. When I went in January 2017, and booked a month before, only 2 had reservations open. The places did seem sold out, but one day, we messed up and overestimated our trekking ability, and... More
0
Votes
kfed0419
29 October 2016|
Answer
Response from hgaran |
We received only a confirmation of our reservation request for Refugios Paine Grande and Grey. It is very frustrating indeed. Yet they have an office in Puere Natales.
0
Votes
Room Tips
"Bring earplugs for the dormitory style rooms."
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"Rooms farthest away from the stairs/bathrooms are the quietest."
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"Be prepared to share room."
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"If you wanna stay there Book a bed before you get there. It's a good option for camping It's. Dinner..."
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