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Tierra Patagonia Hotel & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Tierra Patagonia Hotel & Spa
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447 Reviews from our TripAdvisor Community

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Paris, France
Reviewed 27 January 2017 via mobile
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Helpful?
Thank soluc2
Cecilia T, Guest Servcie at Tierra Patagonia Hotel & Spa, responded to this review
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Shanghai
Reviewed 26 January 2017 via mobile

Set in an area of great beauty this great hotel has been sympathetically designed to blend while affording spectacular views from all rooms an common areas. The Manager, Nicholas, is very attentive from the moment you arrive - supported by a very well trained and friendly group of staff. The excursions are very well organised, the guides are well informed,...

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Thank RichardJackson1000
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear RichardJackson1000: Thank you so much for this great review! It is wonderful to hear that you had a great Tierra Patagonia experience and that you enjoyed our service and programs. Warm regards, Cecilia - Guest Service.

Uccle, Belgium
Reviewed 25 January 2017
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Thank charlesp543
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review
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Charlotte, North Carolina
Reviewed 23 January 2017 via mobile

This incredible architectural masterpiece features world class views and incredible hospitality! Great way to end a trip of hiking ice and rock! Looking fwd to catching some trout in the next few days! More to come!

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Thank Fred B
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Fred B.: Thanks for your fine review! It is great to hear that you had an incredible stay at Tierra Patagonia! Warm regards, Cecilia - Guest Service.

Hong Kong, China
Reviewed 23 January 2017

The views are amazing from our rooms and the living / dining area! The activities they had were sufficient to keep us busy for a few days and the food was really good! The guides were great! Breakfast had a wide variety of food... lunch and dinner options were well cooked and the menu rotated every day. The GM Nicholas...

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1Thank Roger L
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Roger L.: Thank you very much for your fantastic comments! It is great to hear that you had a wonderful time at Tierra Patagonia and that you loved the experience! Warm regards, Cecilia - Guest Service.

Melbourne
Reviewed 22 January 2017

My husband and I stayed at Tierra Patagonia for 4 nights following our Antarctica cruise in early January 2017. The location of the hotel is absolutely stunning. All rooms and public area face the lake and mountains of Torres del Paine National Park. The best part is the staff. Everyone are so so helpful from Nicholas the GM through to...

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1Thank Snowy48
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Snowy48: Thank you very much for your comments and for sharing your thoughts! It is great to hear that you had a wonderful stay at Tierra Patagonia! Hopefully we will have the pleasure of welcoming you back soon! Warm regards, Cecilia - Guest Service

new rochelle, New York, USA
Reviewed 21 January 2017

My son and I just came back from 4 nights atTierra Patagonia. What an incredible place. When you walk in and see the views of the lake and mountains your just excited to be there. The views, service, food, guides, hikes and spa were fantastic. Only bad thing was that we had to leave and didn't stay longer! The hotel...

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1Thank gastro4
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear gastro4: It is great to hear that your stay at Tierra Patagonia was fantastic! We are thrilled that you enjoyed the views, the food, the excursions and the whole experience! We hope to have the pleasure of welcoming you back nest year! Warm regards, Cecilia - Guest Service.

New York City, New York
Reviewed 19 January 2017

my daughter and i spent 4 nights in tierra patagonia. it was significantly above our usual budget but the combination of excursions and meals included swayed us. we had a wonderful time! we went horseback riding twice and did two significant hikes: the french valley and the base of the towers. both were great and the guides, especially nacho, were...

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Thank 2beachgals
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear 2beachgals: Thank you very much for this wonderful review! We are delighted to hear that you and your daughter had a fantastic stay at Tierra Patagonia! We sincerely hope to welcome you back next year! Warm regards, Cecilia - Guest Service

Temple Sowerby, United Kingdom
Reviewed 18 January 2017

I came here with my son for a few days having just left the sister hotel " Tierra Atacama". This one is, if anything, even more beautiful . It is largely made of local beechwood- lenga- and glass and is very discreetly tucked into the land as it slopes down to the eastern end of Lago Sarmiento. One of the...

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Thank gavinlyoung
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear gavinlyoung: We are so happy to hear that your stay at Tierra Patagonia was outstanding, that you enjoyed the building, food, the views, and that you had the chance to even see a puma! Thanks for your great comments! Warm regards, Cecilia - Guest Service

Reviewed 18 January 2017

The Tierra Patagonia is a spectacular hotel on the shore of Lago Sarmiento overlooking the Cordillera del Paine. The hotel is a small in terms of rooms (40 total) but huge in terms of style and comfort. The Hotel is nearly invisible from a distance, and is designed to blend into the rolling landscape of the steppe of Patagonia. The...

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Thank Terry W
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Terry W.: Thank you so much for your great review! It is so good to hear that your Tierra Patagonia stay was wonderful and that you enjoyed the whole experience! We look forward to welcoming you back soon! Warm regards, Cecilia - Guest Service

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Tierra Patagonia Hotel & Spa is a casual but luxurious design hotel with 40 guest rooms. The hotel ambiance is Patagonian, one that radiates warmth, safety and togetherness; all things desired by those who've spent their day in the Patagonian outdoors. The hotel sits on a bluff where the vast pampas meet Lake Sarmiento, and enjoys a magnificent view of Torres del Paine peaks on the other side of the lake. ... more   less 

Additional Information about Tierra Patagonia Hotel & Spa

Address: Ruta 9 intersecting with Ruta Y156, Torres del Paine National Park, Chile
Region: Chile > Magallanes Region > Torres del Paine National Park
Price Range: $977 - $2,559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tierra Patagonia Hotel & Spa 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Tierra Patagonia Hotel & Spa Aisen Region/Torres Del Paine National Park, Chile
Hotel Style:
#1 Family Hotel in Torres del Paine National Park
#1 Luxury Hotel in Torres del Paine National Park
#2 Romantic Hotel in Torres del Paine National Park
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Patagonia Hotel & Spa staff and other travellers.
10 questions
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Bryn Mawr, Pennsylvania
Cecilia T Santiago, Chile Property representative
Helpful answer
1
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Not as helpful

Dear Love1alaska,

Thank you so much for your contact!

February is a great month to visit Patagonia and we would love to have you staying with us at Tierra Hotels.

As per your question, the only boat that sails on Lago Grey is the vessel called Grey II which makes 3 daily navigations during the high season (weather allowing).

Navigations are often full and it may be challenging to get space for 6-8 people (our excursion group size).

We always do our best to book the space in advance, but the boat has it´s own procedures and does not assure us the availability until we get there.

This navigation has a cost of USD 90.- approx, per person and should be directly paid on-site.

Our team sets up the group, takes the guests to the pier and then back to the hotel once the excursion is over.

Once you make your reservation at Tierra Patagonia, kindly point out your preference for the Grey navigation excursion, so that we can put a note in our calendar and try to book the service before your arrival.

At Tierra Patagonia we do also offer several wonderful excursion alternatives, such as scenery tours,a bird watching route, cultural tours and soft hikes for guests who want to take it easy and enjoy.

We will be pleased to send you a complete list with alternatives. Just send us your request through our website and provide us with your e-mail address.

Please do also feel free to contact us through Trip Advisor, should you have more doubts!

Warm regards,

Cecilia - Guest Service

over a year ago Google Translation
Louisville, KY
Cecilia T Santiago, Chile Property representative
Helpful answer
1
Vote
Not as helpful

Dear addax12:

The UMA spa at Tierra Patagonia is open from 11:00am to 21:00pm every day.

The half day excursions are normally carried out (depending on the specific tour) between 08:30am-12:30am and then between 15:00pm-18:30pm.

A full day excursion should normally get you back to the hotel around 17:30pm.

Please do not hesitate to contact us again should you have more doubts!

Warm regards,

Cecilia - Guest Service

over a year ago Google Translation
Indianapolis, Indiana
Cecilia T Santiago, Chile Property representative
Helpful answer
1
Vote
Not as helpful

Dear Chahn1207:

Thank you so much for reaching us through Tripadvisor.

The best way of choosing the excursions is by getting to the hotel, having a complete and informative chat with our expert guides, considering your own abilities and preferences before making the decision.

It also depends on the time you will stay at the hotel (at least 4-5 nights is recommendable to be able to do as many activities as possible).

You may know that in Patagonia the long distances will make you spend the arrival day and the last day of your stay traveling, as it takes 4 hours drive to get there from Punta Arenas. the last day our transfers depart early from the hotel (to reach the flights from 2pm on), so basically with a 4 night stay you will just spend 3 full days at the hotel.

As excursion alternatives we offer horseback rides, hikings and full day tours combining hiking with long drives. We also have cultural tours to the local estancias, where you get to share the experience of the people who lives in Patagonia.

The most requested alternatives are: Hike to the Base of the Towers (full day difficult option), visiting some lakes and main viewpoints and having at least one horseback ride in Patagonia. It will however depend on your personal preferences and physical possibilities.

The recommendation is to wait to directly speak with our guides. They will make sure that you have a great personalized program.

Please do not hesitate to send us more questions. Hopefully we were able to help you on this one!

Warm regards, Cecilia - Guest Service.

over a year ago Google Translation
Cecilia T Santiago, Chile Property representative
Helpful answer
0
Votes
Not as helpful

Hello Jay!

Please enter our webpage and send an e-mail to the adress at the bottom of our page.

Kindest regards,

Cecilia - Guest Service

1 month ago
Deerfield, Illinois
Ferdelape Merida, Yucatan. Reviewed this property
Helpful answer
0
Votes
Not as helpful

You will definitly have to have all meals in the hotel since there is nothing around. Also for complete day tours the hotel prepares a back pack with lunch. All activities are organized by the hotel as well. I think it will be almost the same in price!

2 months ago Google Translation

See all questions (10)

Questions? Get answers from Tierra Patagonia Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms are a bit bigger”
Doc687, 27 Apr 2017 | Read review
“Superior room is the way to go.”
rosanna_369, 21 Apr 2017 | Read review
“All the rooms are equally comfortable, and have stunning views.”
796lindas796, 18 Apr 2017 | Read review
“All the rooms have views of the lake and the mountains.”
867suen, 13 Apr 2017 | Read review
“Every room is perfect.”
Elizabeth_L_Sandoval, 11 Apr 2017 | Read review
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