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The Windsor Hotel Toya

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The Windsor Hotel Toya
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507 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 31 December 2016

One of the finest hotels I have ever been. Situated on top of the hill, overseeing the Uchiura Bay on one side and Lake Toya on the other. A very impressive hotel, luxurious and peaceful especially in the winter time. Outstanding service, very friendly and helpful staff. Excellent restaurants with Japanese and western food. We are already looking forward to...

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Thank Christian J
Singapore, Singapore
Reviewed 27 December 2016 via mobile

we booked a lake view room. view was great. service level is ok but i feel they were a little inflexible. there were two bottled waters free of charge in the room. i didnt take them when i checked out. after i came back from ski and collect my luggage, i asked if i can have 1 bottle water. they...

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1Thank Abby Y
Reviewed 29 November 2016 via mobile

เรานั่งTaxiจาก Sapporo Grand Hotel ไปถึง The Windsor Hotel Toya Resort&Spa ระหว่างทางก็นั่งมองวิวไปเพลินๆ จนถึงโรงแรม เราพักJunior Suite Kingbed room with Lake view รวมอาหารเช้า1คืน เลยได้Check in ที่Club Lounge ที่นี่เหมาะแก่การมาพักผ่อนเพราะค่อนข้างเงียบสงบ ไม่ค่อยมีกิจกรรมให้ทำนอกจาก นั่งกระเช้า แช่ออนเซ็น เป็นโรงแรมเดียวที่ตั้งอยู่บนเขามองเห็นวิวLake Toyaที่สวยมาก ภายในห้องพักมีการจัดสัดส่วนเป็นอย่างดี ตกแต่งเรียบหรู มองเห็นวิวแบบPanoramaแต่ติดที่มีเสาเหล็กคั่นกระจกเยอะไปหน่อย แต่ก็ประทับใจวิวมาก (วันแรกโชคดีฟ้าเปิดเห็นวิวสวยมาก วันที่2ฟ้าปิดมองไม่เห็นอะไรเลย) ห้องสะอาด สะดวกสบาย มีของใช้ครบทุกอย่างที่ต้องการ ภายในโรงแรมมีห้องอาหารให้เลือกหลายร้าน มีร้านค้าเล็กๆไว้ให้ซื้อของ อาหารเช้าอร่อย การบริการประทับใจ สรุปถูกใจทุกอย่างแต่ติดที่ราคาค่อนข้างสูงมาก

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Thank Nongmay M
Hong Kong, China
Reviewed 18 October 2016

My family of four stayed in Windsor Toya for two days in the first week of October 2016. There are wide selection of food in the breakfast buffet and the food are amazing. The only disappointment is the in-house wifi which is absolute rubbish. The rooms are a standard Japanese western rooms & not a thing special about it.

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Thank mickiew2015
Singapore, Singapore
Reviewed 13 October 2016

Came here in December 2015, specially drove up the winding roads for the Lake Toya view and soba noodles on the way to Niseko. The concierge was super friendly and kind, even though we said we were just coming for lunch and not staying. He showed us where to park and even offered to take pictures for us. There is...

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Thank risxlene
Los Angeles, California
Reviewed 13 October 2016

Had a superior double on the 5th floor, overlooking Lake Toya. Amazing view. Enjoyed the facilities and staff. Most staff did their best to speak to me in English which was helpful. -Great onsen when you have the outdoor bath side, but not so amazing when you don't. -Quite and peaceful room, with a great view and luxurious bed. Slept...

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Thank 221trem
Reviewed 11 October 2016 via mobile

Am sitting here in the room. There is nothing impressive about the room that differentiates it from other hotels. The furniture is rattan???! The bathroom is hmm... sparse. No extras. Provided only 1 set of shower and shampoo gel for 2 people to use. Called to ask for 1 more set and was told they only provide 1 set per...

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3Thank Aminswiss123
Singapore
Reviewed 8 October 2016

Arrived and as we were driving naturally followed the signs for the car park. There were no signs warning otherwise that I could see. The problem with this is there is unbelievably no lift from the car park to the lobby. Heaved 2 suitcases, a pram and 2 sleeping kids up the first set of steps, got in and saw...

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1Thank aka.seth
Reviewed 30 September 2016

I am impressed with the view from the room. After several hours driving from Sapporo and found out that the the room has the great view of lake Toya, I feel very much relaxed. Early morning, i tried to wait for sunrise and it is quite beautiful. But after the sunrise, we have to close the curtain until about 11...

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1Thank Deasy S
Jakarta, Indonesia
Reviewed 25 September 2016 via mobile

The hotel is amazing , with the great view of lake toya, it is perfect for honey mooner, people who need relax .. The room is great. Bed and pillow is very comfortable. Breakfast is also exellent. I tried the japanesse breakfast and is very tasty.. Definitely I will stay again at this hotel when I go to hokkaido again

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Thank Ina S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about The Windsor Hotel Toya

Address: 336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
Region: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Price Range: $282 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Windsor Hotel Toya 5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
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Questions & Answers

Here's what travellers have asked, with answers from The Windsor Hotel Toya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake views”
mosesl863, 1 Feb 2017 | Read review
“Ocean view is better during winter”
122mimi, 13 Jan 2017 | Read review
“lake toya view room”
, 30 Sep 2016 | Read review
“dont take any smoking room just a catastrophy”
jmf81, 16 Aug 2016 | Read review
“If you are a non smoker, make sure you are in a non smoking floor”
inviso, 7 Aug 2016 | Read review
5 of 5