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Starfish Cayo Santa Maria

Pedraplen A Cayo Santa Maria Sin Numero, 56200 Cuba
Traveller (4650)
Pool & Beach (1233)
Room & Suite (458)
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About
  • Excellent36%
  • Very good32%
  • Average16%
  • Poor9%
  • Terrible7%
Certificate of Excellence
The best place to enjoy your beach vacation.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Bay View
Family Resort
HOTEL CLASS
Location
Full view
Getting there
Cayo Coco Airport57 km
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Nearby restaurants
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Nearby attractions
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Reviews (2,866)
Filter reviews
1,411 results
Traveller rating
425
505
246
139
96
Traveller type
Time of year
LanguageEnglish
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425
505
246
139
96
Show reviews that mention
All reviews the grill beach bar star fish beautiful beach foam party chicken crepes the bus golf cart santa maria a la carte seafood other resorts iced coffee omelette entertainment staff salt and pepper
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1 - 5 of 1,411 reviews
Reviewed 3 days ago

I and my friend were in this hotel 5 days in december. Be carefull of water in the pool. When we were there water was not clean in the pool. I went to swim in the pool at first morning and I was swimming about...More

2  Thank Irma K
Reviewed 3 days ago via mobile

It was my first time in Cuba and I’ve had the most relaxing time. The staff at the restaurant are awesome, efficient and welcoming! (I was mostly on the left side corner. Towards the back. Antonio and Barbara with their lovely smile, made my day!!...More

2  Thank Jayne V
Reviewed 3 days ago via mobile

Unless you’re a repeat guess,expect to be ignored! The only other people that might like this place are first time travellers and have never experienced an all inclusive before...first, our room...we booked a kid free room..apparently that doesn’t mean a kid free block... had noisy...More

2  Thank newcastlemc
Response from Director_General2018, General Manager at Starfish Cayo Santa MariaResponded 3 days ago

Dear newcastlemc, I deeply regret having read so many inconveniences during your stay; I assure you that the circumstances you described are not typical of the high standards we strive to provide. We take pride in creating memorable experiences for our guests and for that...More

Reviewed 1 week ago

I love returning to starfish every year for my vacation. It feels like I am going to visit family now. The staff are always eager to make you happy and go above and beyond. Dennis is my favourite waiter, and Heriberto my sweet cigar man!...More

4  Thank Cubalove1129
Response from Director_General2018, General Manager at Starfish Cayo Santa MariaResponded 1 week ago

Dear Terry, We are truly thankful you for your nice review. We want to show our gratitude for your loyalty to our resort as well as for highlighting the excellence of our customer service. Your feedback will encourage us to continue providing the high level...More

Reviewed 1 week ago via mobile

We are at the resort now and no joke... my kids are starving! They aren’t that picky of eaters, but there is absolutely nothing for them to eat. They did survive for a few days on rice, but I think it’s made them sick. It’s...More

3  Thank Lindsay H
Response from Director_General2018, General Manager at Starfish Cayo Santa MariaResponded 1 week ago

Dear Lindsay H, First of all we would like to apologize for not being able to fulfill your expectations. We realize that there is always room for improvement and we are constantly working to enhance our guests' experiences taking action on the matter based on...More

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Questions & Answers
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Richard A
9 December 2018|
Answer
Response from bigdaddy2570 | Reviewed this property |
I would just in case.
0
Votes
Bobbyj1955
4 December 2018|
AnswerShow all 3 answers
Response from Director_General2018 | Property representative |
Good morning, I understand your concern. In our Hotel, make two fumigations per day We are waiting for you at Starfish Cayo Santa Maria. Sincerely, Gloria C.M
1
Vote
Escape39024642238
22 November 2018|
AnswerShow all 3 answers
Response from Director_General2018 | Property representative |
Good morning, our suite has a small room between the two rooms, more space. Greetings from Starfish Cayo Santa Maria, Gloria C.M
0
Votes
Google Translation
Room Tips
"Take your own salt,pepper, ketchup and I bring Montreal steak spice too!"
Cubalove1129
1 week ago
Read review
"3rd floor condo= view on the beach, the flea market= beautiful vew"
tigast_1971
4 weeks ago
Read review
"Block 29 close of everything,room 78 ,3 floors nice view,away of noise."
Avey946
5 weeks ago
Read review
"Upper floor rooms have a balcony, so the views can be nicer than from the main floor rooms."
JuliaCA99
2 Nov. 2018
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PRICE RANGE
USD 90 - USD 240 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
684
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