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Royalton Cayo Santa Maria

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1 room 2 adults 0 children
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Royalton Cayo Santa Maria
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2,864 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
London, United Kingdom
Reviewed 29 October 2016

Special time here and special people as resident manager Tiziana Gomez. She is 100% profesional and helped me always. Thanks so much for all Tiziana , follow it. I will return to Royalton. Thanks again

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Helpful?
1Thank suzanne852016
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Suzanne, Thank you for taking your time in order to write this nice review. We are happy knowing that you enjoyed your time here during your stay and everything was perfect. It is always a pleasure to know that you loved our Resort and our Staff. Thank you for choosing Royalton Cayo Santa María for your vacation. we hope...

Madrid, Spain
Reviewed 29 October 2016

If you are looking for beautiful beaches, personal treatment, and friendly service to visitors, Royalton is getting there... Special mention to the girls at the reception desk and particularly "Tiziana [--]" the Resident Manager which were fantastic and helped to make our stay a lot better. Food and service are terrible in all the beach bars and restaurants. They didn't...

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5Thank Lucia L
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Lucia, First of all, we would like to thank you for taking the time to write such an honest review. We would like to apologize for any inconvenience that you might had regarding the food. Our employees work really hard every day in order to try to give an excellent service. Thank you very much for choosing Royalton Cayo...

Reviewed 26 October 2016 via mobile

My freind and I stay here for a week October 9th 2016 .. It was AMAZING . The people working at this resort make the resort .. our Butler Lester was so good friendly and so helpful. The beach was beautiful. Food was the best I had for Cuba and I have traveled many times to Cuba.. there was nothing...

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1Thank Sunjammin77
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Sarah, Thank you for taking your time on order to write this nice review. It is always a pleasure to know that you have enjoyed your stay with us from the first moment to the end. We are happy knowing that you could enjoy everything, from the service to the pools. Also we are glad to know that you...

Miami, Florida
Reviewed 24 October 2016 via mobile

This hotel need more than 5* is super luxury and the beach is so clean and the staff is so profesional !!!!! And the best manager is Tiziana Gomez is so friendly and nice person already I miss the all staff

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2Thank nango189
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Guest, First of all, thank you for taking your time in order to write this review. We are really happy kwoning that you had a really good time with us and you enjoyed all our staff and our hotel in general. Thank you for choosing Royalton Cayo Santa María for your vacations. We hope to see you soon. Best...

Quebec, Canada
Reviewed 24 October 2016

My wife and I have passed an excellent and relaxing week at this wonderful resort. We had such a great week. Every body on this resort work so hard. I saw 3 workers who entertain the garden and the areas from 7 h 00 am until 17 h 00 despite the sun and high temperature. The gardens are beautiful. My...

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1Thank louisejoncas54
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Louise, First of all, a great thank you for taking your time in order to write such an honest review. We really apreciate your comments about workers and the hard work they really do everydays. We are really glad knowing that you enjoyed your time during your stay here in your little home in Cuba. It is always a...

Oakville, Canada
Reviewed 21 October 2016

Our room was fabulous, clean bright The food was great and the staff alway smiling that shows they love there job, also what ever you ask they were happy to help. I have told so many friend they should go what a great place to vacation Thank you Royalton for great servers you provide.

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4Thank irenerushton
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear irene, From Royalton Cayo Santa María, we would like to say thank you for aking your time in order to write this nice review. It is always a pleasure to know that you have enjoyed your time during your stay. Our smiles and help is just our nature. We are glad kwoing that you had a wonderful time with...

Toronto, Canada
Reviewed 17 October 2016

Just return from the Royalton, need to say that the Beach was amazing white sand and clear aqua water, the resort was well maintain, clean room and the pool was fantastic,the service from our butler Maria and Mario was great they had made all our restaurant reservations ,spa appointment book and left sparkling wine in our room it was amazing,...

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7Thank taniaventuro
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Tania, First of all, we would like to say thank you for taking your time in order to write this review of our little Paradise. We also apologize for any inconveniences you might had during your stay with us. We takes notes about food. Also we would like to say that Internet is not our business. And in relation...

Vaudreuil-Dorion, Canada
Reviewed 16 October 2016

We just came back from an excellent and relaxing week at this wonderful resort. We had such a great week. First things first - the beach: Simply amazing! The powder fine white sand and turquoise water were exactly what we were looking forward to and it didn't disappoint. As for complaints about lack of shade, there are plenty of palapas...

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3Thank Juliec007
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Juliec, First of all, we would like to say thank you for taking your time to write such a nice review. We are glad kwoing you enjoyed your time from thr first time you arrived until the end. Thank you very much for such a nice feedback. At Royalton Cayo Santa María we highly value our guests opinion, as...

Concepcion, Chile
Reviewed 13 October 2016

Very nice people, helps you every time to have best day. We need to return to Royalton Cayo Santa Maria without huricanes. The beach, the pools and restaurants are fantantics. Special mention to the directive team.

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2Thank fmaritano
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Maritano, Firstly, we would like to say thank you for taking your time to write this nice review. We are happy knowing that you enjoyed our hotel and our serviced and your expectations were fulfilled. It is a pleasure to read that pools, restaurans and our directive team were fantastic. Thank you again for choosing Royalton Cayo Santa María...

Oakville, Canada
Reviewed 13 October 2016

I will go back to this resort. It has the best service that I have ever experienced. The senior manager drove me in his own car, to see a doctor and then waited for me. The staff were so friendly they felt like family. Several came to say goodbye. A young female manager gave my wife Cuban home remedy's to...

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2Thank jrushtonsr
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear guest, We would like to say thank you for writing such a nice review. It is always a pleasure to know that you enjoyed our little paradise from the fisrt time until the end. We are so glad to know that service, staff were perfect and you could enjoy a lot our activitys, rooms or grounds. Thank you for...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $336 - $545 (Based on Average Rates for a Standard Room)
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Cayo Santa Maria staff and other travellers.
660 questions
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Questions? Get answers from Royalton Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor ocean view is recommended we were in building 4.”
 of 5 bubbles ValentynaB, 22 Mar 2017 | Read review
“We like oceanview but all rooms seem to be ok”
 of 5 bubbles jylamontagne, 22 Mar 2017 | Read review
“If you want to spend the extra money to get an ocean view (2nd floor), it might be worth it if you spend much time in your room.”
 of 5 bubbles 490craigh, 21 Mar 2017 | Read review
“they all seem pretty good”
 of 5 bubbles rowers090, 19 Mar 2017 | Read review
“Ocean view on the second floor was our choice.”
 of 5 bubbles roysemak, 18 Mar 2017 | Read review
5 of 5