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Hotel Playa Cayo Santa Maria

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Traveller (12724)
Pool & Beach (3441)
Traveller (12724)
Pool & Beach (3441)
Room & Suite (1504)
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About
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers' Choice 2018 Winner
Certificate of Excellence
Property amenities
Spa
Airport Transportation
Paid Internet
Dry Cleaning
Meeting Rooms
Tennis Court
Business Centre with Internet Access
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Location
Full view
Getting there
Cayo Coco Airport58 km
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Nearby restaurants
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Nearby attractions
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Reviews (7,353)
Filter reviews
3,571 results
Traveller rating
1,650
1,260
425
140
96
Traveller type
Time of year
LanguageEnglish
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1,650
1,260
425
140
96
Show reviews that mention
All reviews cigar bar panda rojo seafood pizza main pool a la cartes the bus chicken fingers the ice cream bar asian restaurant santa maria hour snack bar the customer service manager beer garden main buffet recommend this resort mobility issues
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1 - 5 of 3,571 reviews
Reviewed yesterday via mobile

Had a beautifull time with my girlfriend ! The hotel was clean and the food was really good. We had nice weather all week long. The entertainer Manuel made sure we had nice time as well. I highly recomend this place.

1  Thank Alexandre B
Reviewed 2 days ago

Excellent experience in all aspects! The hotel staff went above and beyond when helping me plan a few surprise elements for one of the girlfriend's birthday while we were there. Martha at Client Service was more than accommodating & helpful by loaning me her assistant...More

Thank Hélène R
Response from Yaidelis C, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 2 days ago

Dear Guest, Greetings from Hotel Playa Cayo Santa Maria We read with such pleasure your wonderful words and we feel all our effort has sense. Thank you so much for recommending us. I will let Marta know about your words and recognize her work. See...More

Reviewed 2 days ago via mobile

Stayed at the hotel for two weeks. The staff where lovely and always did what ever they could to make your stay better. The food was a bit of a let down as it was the same every night but there was always something that...More

Thank Katie M
Response from Yaidelis C, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 2 days ago

Dear Guest, Greetings from Hotel Playa Cayo Santa Maria Thank you for your lovely note. I so appreciate you taking the time to share your experience. We work hard to meet expectations like yours. We will let Ruben know about your opinion. At your service,...More

Reviewed 2 days ago

I went to this hotel in November 2018 and the hotel overall exceeded my expectations (after reading some bad reviews here). The beach is beautiful, there were no jellyfish so I could swim with my 7 month old there almost every day, sometimes the waves...More

Thank Polina V
Response from Yaidelis C, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 2 days ago

Dear Guest, Greetings from Hotel Playa Cayo Santa Maria Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. I’m so glad we surpassed your expectations. Looking forward to seeing you again, Yaidelis...More

Reviewed 4 days ago

Travelled with friends to this great resort and wasn't disappointed. Treated like royalty from start to finish. Room was fresh and clean and Alberto and Bismark kept it that way the entire week. The food has improved since my last visit..the one downside is it...More

1  Thank Linda C
Response from Yaidelis C, Public Relations Manager at Hotel Playa Cayo Santa MariaResponded 3 days ago

Dear Linda, Greetings from Playa Cayo Santa María !!! We are proud that you have chosen our property to spend your vacation. Thank you for recommending our resort on your review. Our management team and staff are at your total disposal at any time you...More

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Questions & Answers
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Perese P
12 November 2018|
AnswerShow all 2 answers
Response from guyandlouiseg | Reviewed this property |
I have been there 4 times at the Playa (9 times at Cayo Santa Maria) and you see all types of bathing suits on women of all sizes. I have seen thong/floss bikinis, bikinis, one piece bathing suits and topless woman and no... More
1
Vote
Claudine R
8 November 2018|
AnswerShow all 2 answers
Response from guyandlouiseg | Reviewed this property |
Hello. Yes you can purchase as many one hour cards as you wish (little telephone room next to the reception (on right side)). In September we paid 1.50 Cuban pesos per hour. One employee informed me that they were... More
0
Votes
Lplese
3 November 2018|
AnswerShow all 2 answers
Response from Yaidelis C | Property representative |
Dear, The buffet reopened from November 1st, best regards,
0
Votes
Room Tips
"villa 15 which was close to the beach"
dcjcdc
6 days ago
Read review
"If your booking company allows you to book a suite, it is worth it!!!!"
FundyCoast
1 week ago
Read review
"Rooms on the south side are quieter"
R3211KLcarolinec
1 week ago
Read review
"Choose Montecristo Section. Ocean View Rooms."
sammymom42
2 weeks ago
Read review
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FORMERLY KNOWN AS
Hotel Gaviota Cayo Santa Maria
LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
769
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