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Memories Paraiso Beach Resort

Traveller (9434)
Pool & Beach (2700)
Room & Suite (1202)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Bar/Lounge
Free Parking
Restaurant
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Ocean View
Family Resort
HOTEL CLASS
Reviews & more
6,839Reviews
9,498Photos
1,436Q+A
100Room tips
Traveller rating
  • 1,997
  • 2,475
  • 1,401
  • 592
  • 378
Time of year
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Popular mentions
One of the best hotels that I've seen ever. The service and staff was really amazing it made me feel so happy. I really recommend the Mediterranean restaurant and the snack bar if you want to enjoy the time in this place! I don't have any complaint about it, the best vacations
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We went there Jan 8th 2019 to Jan 15th. We had upgraded to the Diamond package, ocean view room etc. We did see the ocean (Unit 41 is the closest to the ocean.) The view was not worth the upgrade. When we arrived we were supposed to be greeted by a representative and we were
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Response from Director_General2018, Director General at Memories Paraiso Beach Resort
Responded yesterday
Dear Guest, After reading your review we would like to transmit you that we are sorry for the inconveniences you might encountered during your stay. Your opinion is our clue to keep improving day by day. We have taken notes of your suggestions and we will investigate what might happened so we can take the actions needed. We sincerely hope to have the opportunity to prove ourselves in the future. Best regards, General Manager
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We went here jan 7 to 14th. Firstly the toilet was discusting with stuff sprayed everywhere inside it. Obviously had not been cleaned even though there was a has been sanitized banner over the toilet. The safe also did not work. Down to the desk we went and they changed our
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Response from Director_General2018, Director General at Memories Paraiso Beach Resort
Responded yesterday
Dear Elaine, Thank you for writing about your experience at our resort. We would like to apologize for any inconvenience that you might had during your stay regarding cleanliness or service. This site is a very useful tool for us and we take note of your comments. Be sure that we will take the necessary measures to remedy to those issues. It is always really nice to know that our guests are having a wonderful time at our hotel and that enjoyed the food and the pool service. Thank you for choosing Memories Caribe for your vacation. We hope to see you again in the future in our little paradise. Best regards, General Manager
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It shall be the best travel of my life. The restaurant was perfect and the room with sea view was so spectacular. I recommend this hôtel, you can book without doubt !! Thanks to all personel of rooms for youre kidness.
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Response from Director_General2018, General Manager at Memories Paraiso Beach Resort
Responded 3 days ago
Dear Sofianeghostt, On behalf of the Memories Paraiso team we would like to thank you for your super nice comment. It is really gratifying to know that you enjoyed your holidays with us. One more time thanks for providing part of your precious time to share your experience. We are looking forward to see you again at your home away from home. Best regards, General Manager
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The facilities are beautiful, it's a wonderful place to rest, the food is great.. I would definitely come back! I would like to thank Faouzi, we had the chance to meet him and he was amazing with us, always helping, always there for us. Thank you! We will be back soon!
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Response from Director_General2018, Director General at Memories Paraiso Beach Resort
Responded 1 week ago
Dear Guest, First of all, we would like to thank you for the time you took to write a review about your stay with us. It is a pleasure for us to know we reached your expectations and the you were happy with our food. Moreover, we are glad to hear you like our facilities. What makes us more than happy is the fact our staff was amazing with you, since customer service is our priority. Finally, we are pleased to know we will have the honor to welcome you again and we are looking forward to it. Thank you for choosing us. Warm regards, General Manager
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Habitación
Detalle en la habitacion
our jr suite
Room
View from room 5179
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123456241
Some had some...some did not...coffee available at Lobby bar 24/7 and far better than any coffee machine :)
0 votes
Is there snorkeling at this resort?
Yes you can snorkel...bring your own. I didn't see any rentals but saw people snorkeling/.
0 votes
Show all answers
No there is not. you have to line up at 8 am and they only book for the next day or 2 so id advise you get there in morning....by the entrance to the buffet
0 votes
What is the wifi charge in the hotel? Thank you!!
We just got back yesterday. It’s one CUC for an hour. One CUC is about $1.40 CAD. There’s a bank in the lobby where you can exchange money or take some out if needed, although they will only do a credit card withdrawal. Also when we first got there, the wifi was down for a few days across the island. Good luck with your stay...I’m writing a review and it’s not positive.
0 votes
We bought a tour by Cubanacan by truck, we paid 47 CUC a piece
0 votes
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123456288
"Rooms with view on the pool are the best IMO and are close to the beach, dining area and theatre."
"Buildings 32, 34 or 35 are excellent. Close to pool and beach."
"don't stay close to the theater if you want quietness"
"Rooms on the north side are quieter"
"Stay in building 33"
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12345620
LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
666
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