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Melia Buenavista

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Melia Buenavista
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2,388 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Hamilton, Canada
Reviewed 5 March 2013

My partner and I were at Melia Buenavista during the week of Valentines. We loved it!  The resort is beautiful, modern and very quiet since there are only ~105 rooms. There is always space to relax by the pool or on the beach although some people still save seats with their towels. Since the resort is small you don’t...

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Helpful?
4Thank A D
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear A D from Hamilton: It feels very rewarding to hear that our services have met our clients’ expectations. We'll extend your compliments to our staff. One of the areas we have worked the hardest in the last couple of months is the food. Even though we have already achieved some higher levels of satisfaction, we still have a few...

Gatineau, Canada
Reviewed 5 March 2013

If you are looking for a quiet and relax resort this is the place. There is no discotheque and we did not miss it at all. You can always go to the other 2 Melia for the disco and for the restaurants. It is our 6th time in Cuba always went to 5 stars resort and this one is the...

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Helpful?
1Thank chanchan519
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear Chanchan519: It has been a pleasure to acknowledge, through your lively review, how pleased you felt with our facilities and services. It is very rewarding to receive such nice comments which certainly stimulate us to continue working in our service quality. Thank you so much. Hoping to host you once again at Meliá Buenavista,

Newark, England
Reviewed 5 March 2013

Getting There: from the UK, during the winter, there are no direct flights to the nearest international airport, which is Santa Clara, and still 2 hours away from the hotel. This leaves the options of a flight to Santa Clara via Havana, a flight to Las Brujas via Havana or a road transfer from Havana. Las Brujas is a local...

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Helpful?
1Thank seagullsfanl
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear British Travelers: Receive our most respectful greetings from sunny Cayo Santa María. We would like to thank you for this nice review expressing in details how it felt to stay at our resort and experience our natural environment, personalized service and human warmth. We are certain that other vacationers will find your comments very useful while choosing their next...

NEWCASTLE
Reviewed 3 March 2013

My wife and I stayed from Feb 7-14. The weather was near perfect ( 28-32 c everyday). Blue skies, with puffs of clouds in the distance. The service at this hotel is top notch! After a day or two, Orestes and Osmany were bringing us our fave drinks without even getting off our pool chairs! Lunch would be brought to...

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Helpful?
3Thank cl88gt
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear couple from Newcastle: It has been a great pleasure to acknowledge, through your lively review, how pleased you felt with our facilities and services. It is very rewarding to receive such nice comments which certainly stimulate us to continue working in our service quality. Thank you so much. We hope to host you again, pretty soon, at Meliá Buenavista,

Cardiff, United Kingdom
Reviewed 3 March 2013

Suite was well furnished and very clean and I especially appreciated the Jacuzzi. I would recommend eating in the restaurant Las Navigantes. Beach was uninspiring . Wi fi is free but need to ask for cards from reception to access.

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2Thank mejid
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear friends from Cardiff: Thank you for your synthetic review. We'll take your comments into consideration to keep on working in the improvement of our services. We would be much honored to serve you once again.

Vancouver, Canada
Reviewed 3 March 2013

Pack your bags and leave tonight!My wife and I had not had a tropical vacation in 8 years (3 small children) so we wanted to go somewhere adult and relax. This was the place to go!Let me first say that upon our arrival we got off to a rough start , we were told that they were over booked, but...

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Helpful?
7Thank sf11419
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear couple from Vancouver: We heartily thank your taking the time to write such detailed review on your experience at Melia Buenavista. We are sure a lot of travelers will, as well, appreciate it. We feel honored by your kind compliments which make us feel much rewarded. It would be a great pleasure to welcome you back.

Gloucestershire
Reviewed 1 March 2013

From some notes I made on our first evening at the MBV: "Arrived 3.15 p.m. after drive from Havana lasting five and a quarter hours. Weather terrible. Heavy cloud. Drizzle. Strong wind. Cold. Everyone in jumpers and anoraks!" We had been looking forward to staying at the MBV for months, on the strength of the many good TA reviews of...

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5Thank j1954g
Ernesto O, General Manager at Melia Buenavista, responded to this review

Dear Valued Guest, Thank you for providing such a detailed review of your recent visit to our resort. We were truly disappointed to learn that your experience was less than favorable. Rest assured that all your comments have been shared with our team and that measures will be taken to refresh all colleagues on our standards of service. We hope...

Terrebonne, Quebec, Canada
Reviewed 26 February 2013

Date : Feb 18th to Feb 25th 2013 For us, that was a dream vacation. No kids, no party.. Just pure relaxation. This hotel is a perfect place to have a great time with your love. We did't feel the need to leave the resort, so, we did eat and stay at the buenavista all week. Our buttler, that we...

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Helpful?
3Thank MikeM-MSC
Ernesto O, General Manager at Melia Buenavista, responded to this review

Dear Valued Guest, Muchas gracias for taking the time to write about your recent stay with us at Melia Buenavista. Reading about wonderful experiences such as yours inspires us to continue providing first class facilities and warmth service. We look forward to welcoming you back. Sincerely, Ernesto Osuna

Toronto
Reviewed 26 February 2013

This was the perfect place for a romantic couples getaway. We just got back from a week here and although most of the good points have been covered in other reviews, we have a few things to say that we hope are helpful. First of all, we were worried that it would be too fancy or posh but it really...

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Helpful?
3Thank 1SunLovingCouple
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear Sun-loving couple: We have very much enjoyed reading your review. We heartily appreciate your taking the time to describe your whole experience at Melia Buenavista in details and also, your having praised our staff and facilities in such a touching way. Thank you so much. You can be sure we will extend your praising words to all our staff,...

Edmonton, Canada
Reviewed 26 February 2013

My friend and I stayed at the Melia Buenavista February 16th to the 23rd. We travelled through Montreal on Air Canada. The shuttle from the airport does take ~1.5 hours, the Buenavista was the last hotel to drop of guests, and so it might have been a little longer than that. Our bus was primarily French speaking, so on the...

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Helpful?
4Thank Mickinley L
Melia B, Quality Control Representative at Melia Buenavista, responded to this review

Dear Mickinley L from Edmonton: We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. We feel very proud to acknowledge you feel so enthusiastic about your vacations at our premises last February. We heartily hope this will not be your last visit. Thank you for all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 

Additional Information about Melia Buenavista

Address: Punta Madruguilla, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $407 - $840 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Buenavista 5*
Number of rooms: 105
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria
Hotel Style:
#1 Luxury Hotel in Cayo Santa Maria
#1 Romantic Hotel in Cayo Santa Maria
#2 Top resorts Hotel in Cayo Santa Maria
#2 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Buenavista staff and other travellers.
203 questions
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Questions? Get answers from Melia Buenavista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor, pool view are the best”
 of 5 bubbles Missysabella, 6 Dec 2016 | Read review
“2nd level, anywhere facing the ocean.”
 of 5 bubbles VeronikaB26, 19 Nov 2016 | Read review
“we had an ocean view which was excellent RM #1821. But i heard from others the view from first floor was great as well.”
 of 5 bubbles bunnyb589, 17 Nov 2016 | Read review
“all rooms are suites with outdoor shower. great”
 of 5 bubbles time2004, 15 Nov 2016 | Read review
“If you are paying for a sea view DONT accept a ground floor room!”
  • Paid Extra for a sea view ....
 of 5 bubbles Preposterous, 9 Nov 2016 | Read review
5 of 5