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Melia Buenavista

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Melia Buenavista
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2,499 Reviews from our TripAdvisor Community

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Showing 1,367: English reviews
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Reviewed yesterday NEW

I traveled with my girlfriend for the first time and stayed at the Melia Buenavista. I never write reviews but felt this was necessary as there are people that are out of their minds when they give this place a bad rating. Overall, this resort is top notch. Couldn't have expected any better. My girlfriend and I read the reviews...

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Helpful?
Thank Jay T
London, United Kingdom
Reviewed 2 days ago NEW

The staff all seem to come from the school of smiley faces. From maintenance to reception and butlers everyone is always smiling, helpful and efficient. A minor problem with the cistern flushing at 8:00pm was dealt with immediately. Breakfast and the bar food was good, who can complain about Eggs Benedict and smoked salmon or personally made pizzas. Our thanks...

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1Thank Simon C
Toronto, Canada
Reviewed 4 days ago NEW

OVERVIEW The good: intimate size (100 rooms), quiet atmosphere, 2 pools, 3 beaches with long walks, great staff, and the best food we've had in Cuba. The not-so-good: it's a 100-120 minute bus ride from the airport, and because the resort is built on lagoon-like land there are jejenes!! Google them. THE ROOMS Excellent hotel rooms with a large living...

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2Thank Drew F
Ottawa, Canada
Reviewed 5 days ago NEW

If you're looking for a relaxing, romantic spot look no further. 3 beaches to enjoy with great snorkelling. 2 pools with great oven baked pizzas and burgers. Staff were all great. Very friendly and eager to help. Loved the music on the beach with cocktails every night to watch sunset. Rooms were very spacious and very clean. Loved the outdoor...

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1Thank Debbie M
Ottawa
Reviewed 5 days ago NEWvia mobile

This is a top notch adults only resort. The service is very personal. Beaches are always uncrowded, powder white sand, clear blue water and great snorkeling! The beaches are gorgeous - one for sunset, one for snorkeling and one for a Long Beach walk with great waves! Rooms are comfortable and large - love the outdoor showers. Staff-- Lester, Orstes,...

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1Thank travelbug898
Reviewed 1 week ago

Number 1 reason for staying here and coming back: The Staff. Laily, Lester,Orestes, Osmani, Pedro, Nardel, Jorge, Juanito, Lily, Pederoso, Syneys.... the cooks, everyone.... so many people are now our family. You are treated like a friend, taken care of and cared for. People are amazing.They do it because they care about you. If you tip or don't you will...

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3Thank Adi K
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear Adi K, Thank you very much for sharing your comments. We appreciate your kind comments on the facilities and the service since they give us the opportunity to continue improving the experience for our guests. We are also pleased to receive your positive feedback on our team who will be very happy with your lines and look forward to...

Haegglingen
Reviewed 2 weeks ago via mobile

Enjoyable and excellent Place to relax - perfect privacy - good restaurants - unbelievable SunSets - 3 Beaches - SPA - Pools. One of the best relaxing Places on Earth - The staff is always available - just perfect!

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2Thank Rolf H H
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear Rolf H H, We are very pleased to know that you enjoyed every aspect of your experience. I will be happy to share your comments with the members of our team and look forward to welcoming you again to the Melia Buenavista! Angel Pereira. General Manager.

Reviewed 3 weeks ago

We just got back from a wonderful week of quite relaxation where service was outstanding and we got our first taste of Cuban hospitality. The Melia Buenavista is a first class resort. I have stayed at a Ritz Carlton and at Relais & Chateaux properties. I prefer the natural friendliness of Cubans and their desire to make sure you're taken...

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4Thank James G
Melia_Buenavista, Director General at Melia Buenavista, responded to this review
Google Translation

Cher James G, Nous vous remercions de votre note 5 étoiles !! Nous nous efforçons de garantir un séjour mémorable...

London, United Kingdom
Reviewed 3 weeks ago

Beware of this hotel. My husband and I stayed in this all inclusive hotel in December 2016. We both got food poisoning a couple of days into our stay. On our return to the UK, my husband ended up in hospital for four days as a result of the food poisoning. All the menus in the hotel have a disclaimer...

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9Thank susanms601
Toronto, Canada
Reviewed 4 weeks ago

This is a very quite resort, slow paced not a place you would want to stay at if you were looking to stay up late and mix in with other guests. We arrived at the resort late, 12:30 am. We checked in and upgraded our room, then my wife and I headed into the lobby bar for a quick snack...

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3Thank postie5
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear postie5, We are very pleased to know that you enjoyed every aspect of your experience. I will be happy to share your comments with the members of our team and look forward to welcoming you again to the Melia Buenavista! Angel Pereira. General Manager.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 

Additional Information about Melia Buenavista

Address: Punta Madruguilla, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $270 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Buenavista 4*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and TripOnline SA so you can book your Melia Buenavista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria
Hotel Style:
#1 Luxury Hotel in Cayo Santa Maria
#1 Romantic Hotel in Cayo Santa Maria
#2 Top resorts Hotel in Cayo Santa Maria
#2 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Buenavista staff and other travellers.
242 questions
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Questions? Get answers from Melia Buenavista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great and each have benefits.”
281jayt, 27 Apr 2017 | Read review
“Building 5-8 near the sunset beach have the best views.”
DrewF997, 24 Apr 2017 | Read review
“Every room is a great room”
604adik, 15 Apr 2017 | Read review
“We had room 1412 with a view of the ocean. It was like looking at a life sized post card.”
T6872CGjamesg, 6 Apr 2017 | Read review
“second floor with a veiw of the quiet pool, a very quiet resort style.. with early nites and lots of good rest.”
postie5, 30 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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