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Traveller (5211)
Pool & Beach (1697)
Room & Suite (947)
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Overview
  • Excellent73%
  • Very good17%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“outdoor shower”(270 reviews)
“sunset beach”(173 reviews)
“los caribes”(166 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,871)
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1,527 results
Traveller rating
1,065
287
119
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21
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1,065
287
119
35
21
Show reviews that mention
All reviewsoutdoor showersunset beachlos caribesbuena vistaroyal servicemain beachbutler servicepool barmiddle beachbreakfast restaurantother resortspillow menusunset ceremonypizzafishsmall resortwalk in closet
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1 - 5 of 1,527 reviews
Reviewed yesterday

rooms JUNIOR SUITE THE LEVEL VUE MER çà ne sert à rien it is not a " factory as Las Dunas ( 4 km away with 1.100 guest , lost of shouting screaming etc , might be good for you if you have kids -...More

Thank Patrick c
Reviewed 2 days ago

Its a long journey to this place but totally worth it if you want a fortnight of doing literally nothing on what feels like a desert island. Small hotel with I recall less than 100 suites, adults only and super all inclusive including a butler...More

Thank Sarah J
Reviewed 5 days ago

Before I begin my review I would like to give a huge shout out to Yobani, who greeted my husband and I every morning for breakfast with a huge friendly smile and funny conversation at lunch. Hope you are well Yobani I miss having my...More

2  Thank fionaqualizza
Response from Melia S M, Director Comercial at Melia BuenavistaResponded 2 days ago

Dear Fiona, We heartily appreciate you honest review. We understand some of our services did not exactly meet all your expectations but we thank your giving us the chance to identify these improvement opportunities. We also appreciate that you have been able to point out...More

Reviewed 5 days ago

Pleasantly surprised by the cleanliness and look of the hotel upon arriving. Morning was a delight as my shower started outdoors and that is special, everyone should try it. Choice of pool side or beach? We landed on the beach and there was no problem...More

1  Thank Alex Q
Response from Melia S M, Director Comercial at Melia BuenavistaResponded 2 days ago

Dear Alex, We are flattered by your review which highlights our services and the warm and joyful way guests are treated by our staff. We heartily thank your praising words which will definitively cause a positive impact in our potential guests reading you. We hope...More

Reviewed 1 week ago via mobile

We are so excited to be going back to our home away from home on July 4/18. This will be trip #6 to MBV and I am so thrilled to see that many of our “friends” are still at this wonderful resort. Hola Navy, Orestes,...More

1  Thank Jennlapierre
Response from Melia S M, Director Comercial at Melia BuenavistaResponded 2 days ago

Dear Jenny, Thank you very much for choosing our hotel one more time. It will be a pleasure to welcome you. We really hope you spend a lovely stay at our Resort and share your reviews on trip Advisor later. Don´t hesitate to contact us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Hotel class
Hotel Style
#1 Luxury Hotel in Cayo Santa Maria
#1 Romantic Hotel in Cayo Santa Maria
#2 On the Beach Hotel in Cayo Santa Maria
#2 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Accessible rooms
Details
Hotel class
Hotel Style
#1 Luxury Hotel in Cayo Santa Maria
#1 Romantic Hotel in Cayo Santa Maria
#2 On the Beach Hotel in Cayo Santa Maria
#2 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Accessible rooms
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Traveller (5211)
Pool & Beach (1697)
Room & Suite (947)
Dining (249)
Family and Play Areas (30)
Business Centre & Event Rooms (10)
Questions & Answers
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Karen H
20 June 2018|
Answer
Response from Steve B |
Yes again, I (as well as many more people I'm sure - especially from the UK) will be interested to know what previous guests thoughts are on the food quality at Buenavista, and if it offers great value, food wise for... More
1
Vote
Karen H
20 June 2018|
AnswerShow all 3 answers
Response from lyse b | Reviewed this property |
I have visited this hotel many times and the food quality keep getting better every time. I am a picky eater and I also find something to eat. I do not travel to Cuba for a culinary experience that is 5 stars... I go... More
1
Vote
X Y
18 June 2018|
AnswerShow all 2 answers
Response from kerrypete | Reviewed this property |
Hi Yes you can get snorkel equipment at pool area. I’m not too sure if it’s an additional cost because we took our own but they do have their own which looked really good!
1
Vote
Room Tips
"JUNIOR SUITE THE LEVEL VUE MER 1st floor NOT needed , even onground floor seaview ( cheaper )"
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"All the rooms are suites, you can't really go wrong"
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"we were upgraded upon arrival"
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"Over rated Hotel with high prices with medium quality rooms and service"
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