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Grand Memories Santa Maria

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Traveller (623)
Pool & Beach (99)
Room & Suite (82)
Overview
Hotel website
Km 18 1/2 Autopista Sur-Punta Hicacos Matanzas-Varadero Cuba See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)
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1 - 5 of 304 reviews
Reviewed 4 days ago

Just wanted to thank FRANCISCO ZELL for the great vacation that we had. Also I would like to thank MARLON, PABLO, JIMMY, YASMANY, DAYRON, RAVELO, ESTEBAN, LUIS, RENE & So many more for everything they do! Those folks are amazing and always made our stay...More

3  Thank Hermes R
Response from Director_General2018, Director General at Grand Memories Santa MariaResponded 3 days ago

Dear Hermes, Thanks for sharing such a beautiful review of our resort. We are delighted to know you had a great time at Grand Memories Santa Maria and that our staff did the best to make your time here unforgettable. Your words are a special...More

Reviewed 4 days ago via mobile

My aunt linda and myself stayed at this resort last may,we had a great time thanks to chicken man , Rolo , Hetor and so many more people at this resort they made us feel like family , I will be back this may, my...More

1  Thank Sherry J
Response from Director_General2018, Director General at Grand Memories Santa MariaResponded 3 days ago

Dear Sherry, First of all we would like to thank you for proving a review about your stay with us. We are more than happy to see you had such a nice vacation at our resort. It is a pleasure to hear our staff did...More

Reviewed 1 week ago

Grand Memories!!!. Yes, I do have great memories about the supposed five starts all-inclusive resort. Since my family arrival, our stay has been a rocky road. First, the requested handicap room was not available since was assigned to another client as per the receptionist. However,...More

5  Thank Carlos M
Response from Director_General2018, Director General at Grand Memories Santa MariaResponded 5 days ago

Dear Carlos, It is a pleasure to express our gratitude for your kind preference of visiting our resort, and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the...More

Reviewed 1 week ago

We came back to the people we call family at the end of September. It was our 30th anniversary so we wanted to go where we feel comfortable. I will tell you all the pros and some of the cons. Pros: -Oceanview room, cleaned beautifully...More

2  Thank dolphingirl66
Response from Director_General2018, Director General at Grand Memories Santa MariaResponded 1 week ago

Dear Dejana and Drago, Trust me when I say that your review made us really happy. So, from all the Grand Memories Santa Maria team, we would like to thank you for sharing such a beautiful opinion with the TripAdvisor readers. It is always nice...More

Reviewed 3 weeks ago via mobile

To the manager, you should understand that LOW SEASON DOESN’T MEAN LOW QUALITY . The food was terrible , nothing to eat , lunch and dinner same food , lowest meat quality, everyone in the hotel was complaining about food , 12 travels to Cuba...More

6  Thank rafdoss
Response from Director_General2018, Director General at Grand Memories Santa MariaResponded 2 weeks ago

Dear Guest, We are very sorry to hear our food did not reach your expectations. You opinion is very important for us, since it is our clue to keep improving everyday. That is why we have forwarded your suggestions to the chef and we will...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Children Activities (Kid / Family Friendly)
Concierge
Kids pool
Laundry Service
Outdoor pool
Tennis Court
Wheelchair Access
Room Service
Spa
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
342
Price range
USD 106 - USD 400 (Based on Average Rates for a Standard Room)
Location
Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
342
Price range
USD 106 - USD 400 (Based on Average Rates for a Standard Room)
Location
Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Photos
Traveller (623)
Pool & Beach (99)
Room & Suite (82)
Dining (44)
Family and Play Areas (7)
Nearby
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Questions & Answers
Ask a question
Gloria M
14 October 2018|
Answer
Response from oktepix69 |
No, the pool bar of Grand Memories is not swim up. The one of the Paraiso section is (3-4 minutes walk).
1
Vote
Google Translation
Gloria M
9 October 2018|
Answer
Response from oktepix69 |
Hi, no idea about the email. As to the Suites, last July the ones on the 3rd floor of building 56 were in nearly perfect shape (I guess they were renovated after Irma). However that building is bit farther from the beach... More
1
Vote
Google Translation
BethTravel53
1 October 2018|
AnswerShow all 2 answers
Response from BethTravel53 |
Thanks very much ... this did answer my question :)
0
Votes
Room Tips
"Higher floors have the best view"
_xoxonatashaxoxo
4 weeks ago
Read review
"Ask for the ocean view if you like to face the pools"
NutritionistJenL
13 Sep. 2018
Read review
"Rooms in Building 52 and 53 are located close to the beach and buffet area"
rmero
9 Sep. 2018
Read review
"higher floors allow you to have a better view of the ocean."
MussieB3
26 Aug. 2018
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