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Best Western Plus The Inn at St. Albert

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Best Western Plus The Inn at St. Albert
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386 Reviews from our TripAdvisor Community

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Showing 386: English reviews
phoenix, arizona
Reviewed 1 November 2016

I stayed at the hotel for 5 nights in mid October. I usually stay at a downtown Edmonton hotel, but due to family illness I needed to stay closer to family in St Albert, so I picked this hotel. My highest compliments to the staff, I had a wonderful experience & they surpassed my expectations. The front desk staff were...

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Helpful?
Thank phoenixaz06
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear phoenixaz06, Thank you from our entire team for your wonderful compliments, beautiful letter, and raving TripAdvisor review! My team and I are so happy to learn we surpassed your expectations. Larissa and Emily were especially excited to read they had such a positive impact on your stay. We are all so grateful to have been able to ensure you...

Alberta, Canada
Reviewed 31 October 2016

This hotel met our expectations, no surprises. It was clean and comfortable, check in clerk was cheerful, called our room to ensure everything was ok with it. Breakfast area was very nice, good choice of breakfast items. Would definitely stay here again.

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Helpful?
Thank Q2427WCpatriciac
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Q2427WCpatriciac, Thank you for being our guest and for taking the time to write a review on TripAdvisor. I'm happy to read you enjoyed your stay and were comfortable and found plenty to eat at breakfast in the morning. My team and I look forward to welcoming you again soon and hope to not only meet your expectations, but...

Reviewed 27 October 2016 via mobile

The breakfast is super! With everything you could ask for. Omelettes, ham, hashbrowns, french toast and more! Big indoor pool and fitness room. My room was big with a separate bedroom; however, there was a slight body odor smell. Otherwise clean and lots of towels. The location is convenient with shops, restaurants and groceries nearby. It's quiet even though I...

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Helpful?
Thank Tricia T
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Tricia T, Thank you for being our guest and for taking the time to write a review on TripAdvisor. My team and I are so happy to read you had a great stay and were able to enjoy all of our amenities! Thank you very much for your compliments about our breakfast and to our team. I apologize for...

Vancouver, Canada
Reviewed 27 October 2016

My family stayed here for 2 nights and we would definitely stay again! This hotel was very clean and had comfortable beds. We have 2 children so booked the family suite and it was fantastic as the kids had a bedroom with 2 beds and a tv for themselves. They loved the pool, and the breakfast was very well done...

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Helpful?
Thank dyzzi72
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear dyzzi72, Thank you from our entire team for your raving review on TripAdvisor! I'm so glad to learn you had a great stay with your family. The Family Suites are one of my favourite room types and am so glad your entire family was comfortable and got to have some fun in the salt-water pool! We are very lucky...

Canada
Reviewed 18 October 2016

Bed was great. Quiet hotel. Gluten free and dairy free options at the breakfast bar. The breakfast was the best I have ever seen. Kitchen staff were very attentive, friendly, and very helpful. The bed was firm and good quality. Black out curtains very helpful.

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Helpful?
Thank MomDawn35
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear MomDawn35, Thank you for being our guest and for the fantastic review on TripAdvisor! Thank you so much for your compliments of our breakfast and the team. We want all of our guests to leave our complimentary breakfast feeling full and satisfied - including those with restricted diets or looking for healthy options. I'm so glad you were able...

Saskatoon, Canada
Reviewed 17 October 2016

The long and short of it is that my room wasn't available for the first night of my reservation which could have been extremely frustrating. However, Tyson, the GM quickly corrected the issue by not only booking me at another hotel before I arrived for check-in and found out about the issue, he also paid for the night! Although slightly...

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Helpful?
Thank angiew915
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear angiew915, Thank you so much for being our guest and for taking the time to write such a wonderful review. My team and I are all very thankful to have been able to have you with us during your trip to St. Albert! Although we were unexpectedly not able to welcome you the first night, I'm so happy you...

Reviewed 12 October 2016

This is what all hotels should be. They will go out of their way to assure you have a great stay. We've been staying there ever since they were new and they just keep getting better. Their breakfast is one of the largest selections I've ever seen in a hotel and it's really good. The ONLY thing I can say...

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Helpful?
Thank leen414
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear leen414, Thank you so much for being our guest and for taking the time to write such an awesome review on TripAdvisor! We are so appreciative of your loyalty to our hotel and our brand. To read your stays continue to get better and better is such a rewarding comment for us! Thank you so much for your compliments...

Calgary
Reviewed 10 October 2016

If you must stay overnight in St Albert, I believe that this is definitely the place to stay. The rooms are modern and fresh. The front desk staff are very friendly and helpful. I received a great recommendation for dinner. The clerk there allowed me to check in early as I needed to change my clothing, and in fact gave...

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Thank GPaCalgary
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear GPaCalgary, Thank you for being our guest and for taking the time to write a review on TripAdvisor. It was great to meet you in person this weekend during your visit to St. Albert. I am very happy to learn you had a great stay and the dinner recommendation was a success! We are very thankful this Thanksgiving for...

Saskatchewan, Canada
Reviewed 4 October 2016

BW Plus in St. Albert. The location is central and easy to find. I was pleasantly surprised to find the hotel very quiet with little street noise. The room and hotel were well appointed. I liked the accessibility of the showers but the toilets were really low, felt like daycare bathroom fixtures. The staff were very pleasant and accommodating. Breakfast...

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Helpful?
Thank Faith R
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Faith R, Thank you for being our guest and for your wonderful review about your recent stay with us! We're so glad to you enjoyed our great location and had a quiet, relaxing night. Thank you for your compliments to our team and our breakfast! We know its important to start the day with lots of healthy choices and...

Kitchener
Reviewed 27 September 2016

Cannot beat the value of this hotel, Great rates, great location and beautiful hotel. Breakfast was great The hotel is spotless inside and out. The room had great amenities...fridge, microwave, 2 tvs, coffee maker...etc. Super professional staff...a really great place to stay...one tip ...if you are driving to airport from hotel in the a.m. leave early as Anthony Hagy freeway...

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Helpful?
Thank Williams R
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Williams R, Thank you for being our guest and for taking the time to write such a wonderful review on TripAdvisor. We are all so glad you felt you had such a rewarding stay! Thank you so much for you compliments of our cleanliness, breakfast, and the pride my team takes in caring for our guests and our hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At this St. Albert hotel, a favorite for business travelers, there's meeting space available for up to 40 attendees for a board room, product launch, training sessions and more. However, it's not all business with an indoor, heated saltwater pool and hot tub and 24-hour fitness center. Conveniently located on St. Albert Trail, minutes from Anthony Henday Drive and Yellowhead Trail, it's the perfect choice for outdoor lovers. Minutes from Servus Credit Union Place recreational center, the top Alberta destinations are all nearby. From medical tourism at Sturgeon Hospital to corporate headquarters, a great trip starts with location. Enjoy a complimentary, deluxe hot breakfast with a different buffet served daily. Made to order waffles, eggs, bacon, sausage and freshly baked muffins are guest favorites. The St. Albert Centre mall is right across the street, and being on the St. Albert Trail means access to endless shopping, restaurants and activities like bowling. From the Arden Theatre to the annual International Children's Festival and Rainmaker Rodeo, there's always something exciting happening. ... more   less 

Additional Information about Best Western Plus The Inn at St. Albert

Address: 460 St Albert Trail, St. Albert, Alberta T8N 5J9, Canada
Region: Canada > Alberta > St. Albert
Price Range: $146 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn at St. Albert 2.5*
Number of rooms: 90
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Questions & Answers

Questions? Get answers from Best Western Plus The Inn at St. Albert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have a family of 4, I would recommend the family suite.”
 of 5 bubbles dyzzi72, 26 Oct 2016 | Read review
“was on the second floor. But very handy to pool / hot tub and exercise room.”
 of 5 bubbles fergi2, 28 Jun 2016 | Read review
“Try to get either the second or fourth floor. There are no vending or ice machines so they are quieter.”
 of 5 bubbles 68jackiek, 29 Feb 2016 | Read review
“I asked for a quiet room and was put on the top floor at the end of the hallway - perfect!”
 of 5 bubbles bondgirlkim, 3 Feb 2016 | Read review
“Huh? Hey, I'm not a travel guide. I just need an decent room for a nights sleep.”
 of 5 bubbles D0u6, 3 Nov 2015 | Read review
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