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Kakslauttanen Arctic Resort

Traveller (3321)
Room & Suite (674)
Dining (174)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Airport transportation
Children Activities (Kid / Family Friendly)
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
1,757Reviews
3,339Photos
254Q+A
100Room tips
Traveller rating
  • 721
  • 487
  • 253
  • 159
  • 137
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Popular mentions
+4
My husband and I have always wanted to see the Northern Lights. We picked Kakslautannen Artic Resort after attending a road show they held in Singapore and we are so happy we made the right choice. Flying into Ivalo via Helsinki, we were picked up and whisked to the Resort
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Response from kakslauttanen, Public Relations Manager at Kakslauttanen Arctic Resort
Responded yesterday
Dear Guest, thanks for your review. We are happy to hear that you were able to see the northern lights and enjoyed the accommodation. See you again at Kakslauttanen, best regards
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You must be probably Finnish to afford this and not to get bored to death. For the price of Four Season suite you get here an igloo (well nice looking igloo, but still...). I could live without the shower or any storage area not having another dozens of igloos in vicinity of
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Response from kakslauttanen, Public Relations Manager at Kakslauttanen Arctic Resort
Responded 3 days ago
Dear Guest, thanks for your review. We understand your disappointment for not seeing the Aurora, still we have lots of positive comments about our activities and the quality of our services. We clearly status that we do not promise northern lights, but we offer the opportunity and the fun of hunting them. Our prices for activities are on average the same of other companies we believe that customers can choose and we do not force our clients to join the activities. Best regards
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+41
After extensive research I decided to book the Kelo-Cabin for a three night stay. We really enjoyed our stay and were pleased with the lodging choice. I believe my wife would have been disappointed in the glass igloo. We had plenty of room to move around and many places to
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Response from kakslauttanen, Public Relations Manager at Kakslauttanen Arctic Resort
Responded 6 days ago
Dear Guest, Thanks for your review and feedback about your visit to our resort. We are happy that you enjoyed the Kelo-cabin accommodation and the food offer at our restaurant Best regards
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Touring in search of Aurora has been a long time plan for both my sister and I. Upon doing extensive research and comparison, we both finally decided to join our country tour agency with the main objective to stay in your World Class Glass Igloo despite knowing the exorbitant
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Response from kakslauttanen, Public Relations Manager at Kakslauttanen Arctic Resort
Responded 1 week ago
Dear Guest, Thanks for your review. We apologize for the inconvenience occurred during your visit. Sometimes during a long winter season is possible that such incident happen. We completely understand your disappointment and we would like to say that our management is investigating your case to prevent such a thing happen to our guests in the future. After your complains we had strictly monitored the quality of our activities and we have invited our providers to train the staff even more, to guarantee a joyful experience to guests. Finally, we are sorry for your experience, our aim is to improve the services offered to guests and we would like to invite you to visit us again, to confirm that we are taking care of our clients. best regards
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There are numerous ways to experience the resort, so I will begin with how we did it. My wife and I visited to celebrate a big anniversary, and thus spent more than we would on a normal holiday. We stayed in the Kelo-Igloo for three nights and tried several activities. We had
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Response from kakslauttanen, Public Relations Manager at Kakslauttanen Arctic Resort
Responded 1 week ago
Dear Guest, thank you very much for your detailed review. All our staff appreciate the kind words that you spent for them. We are glad to know that you enjoyed your accommodation Our aim is to improve the quality of our services and your comments are very precious for us. best regards.
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Additional Heater to keep our room warm !
Severely scattered broken pieces of the glass panel !
Broken pieces in between glass panel !
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123456135
I paid for everything in advance. It worked out well
1 vote
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Hi! You will have so much fun! I would do the husky’s am because then you can use a go pro or video your ride, and visit the dogs in daylight also you might get to hold a puppy! You get suited up for the ride. Not sure how you are going Aurora hunting by quad bikes? Anyway be prepared to be suited up again. Remember it gets dark around 2.00pm, also pray it doesn’t snow at night, clear sky equals Aurora! We got up in the early hours of the morning 3am as soon as we saw the stars out and were very lucky to see it low on the horizon 2 nights in a row. Great photos! You can sleep anytime! Get an Aurora Ap so this will tell you when it’s strong enough to see or wake up call. Enjoy those gorgeous dogs! Have a fabulous time in that magical place!
1 vote
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Yes absolutely! They are normally in a small car that hangs to the guide's snowmobile and the parents are on their own snowmobile behind. Husky and reindeer sleigh no issues.. kids all age can go on it
1 vote
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I went in December, but I booked it three weeks ago, you should do the same, if you're going with three people than I advise you to book Kelo-glass Igloo
1 vote
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12345651
"Disappointed !!!"
"West village has more amenities, ask for luxury glass igloo otherwise you have to walk to shower which is in separate building"
"Keto rooms have sauna and the igloo attached , don't depend on the in house Aurora Alarm"
"We had Kelo-Glass Igloo 72, great location for watching the northern lights."
"If you like more privacy and peace opt for the East Village. If you want a little more entertainment then go for the West village."
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12345620
PRICE RANGE
USD 270 - USD 734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kakslauttanen hotel and igloo villagekakslauttanen hotel igloo villagekakslauttanen hotel saariselka
FORMERLY KNOWN AS
Kakslauttanen Hotel & Igloo Village
LOCATION
FinlandLaplandSaariselka
NUMBER OF ROOMS
41
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