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room was spacious and cleaned. staff are friendly specially jeo and the house keeping his always smiling and gave a friendly greetings to everyone who are passing every one. me and my wife was stayed in the hotel for couple of days. and jeo was...More
Room was spacious but looks like a dated chalet.
However found the surroundings outside the hotel to be much nicer than Santa Village for photo-taking as the latter was too touristy
Took the buffet dinner and breakfast - spread was so limited and not delicious
Excellent spa facilities with dry sauna and steam room, huge swimming pools like a complex. Check if they are included in your stay. There were in mine, otherwise, you can pay separately. I assume it’s excellent for families but it was fantastic for me and...More
Spa was okay, little bit small but nice. Sauna's were brand new & nice, really clean & tidy. For the money, it was good place to have "spare day" in.
Pool area was quite small & full, but clean & easy place. There were lots...More
What an excellent holiday!! We exchanged into the timeshare apartments here, through RCI, and took our whole family - 17 of us including 5 grandchildren - for a week in February. We were a bit worried by the likely low temperature but we needn't have...More
Response from Danielle R | Reviewed this property |
if you are with Santa's Lapland it is about 15 minutes and does give you chance to change any clothing that doesn't fit etc. The kids went off with a rep and played football so they were fine and didn't bother about it. The... More
if you are with Santa's Lapland it is about 15 minutes and does give you chance to change any clothing that doesn't fit etc. The kids went off with a rep and played football so they were fine and didn't bother about it. The information from the rep was really useful and helped us decide on trips and were best to see the northern lights! Hope that helps