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Palmbeach Resort & Spa

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Palmbeach Resort & Spa
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109 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed 17 October 2016

My mom had a medical emergency on the road, and we had to stop at Palm Beach. The staff at Palm Beach just made it easy. Special commendations to Ms. Mildred at the front desk and Ms. Elvie of housekeeping, who were very helpful. They had medicine and a BP monitor! The 2-bedroom suite is spacious too, very good for...

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3Thank RFG052014
Makati, Philippines
Reviewed 4 October 2016

This hotel is a total package. It has a good accomodation and a very nice view .Rooms are clean and spacious . Very relaxing view since it has a beach view. Food are good . Staff are friendly and affordable cost of stay

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3Thank bingayenlydia
Reviewed 19 September 2016 via mobile

I stayed here for one night. The bathroom is not well lit. The toilet sink was clogged. I had to brush my teeth at the toilet bowl. I can't do makeup in the bathroom. No hair dryer. The heat from the shower can't easily be regulated. I asked to borrow an iron and board but was told I'd be charge...

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1Thank ferrina j
Vancouver, Canada
Reviewed 15 September 2016

Stayed here for 3 nights and it was overall a disappointing experience. First, the hotel ignored several emails to confirm my reservation (not a good first impression, but went ahead anyway). Tired from a day of travelling, proceeded to the restaurant for a snack. The empty restaurant on a Friday evening should have been a red flag: WARNING!!!! - Prices...

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1Thank Karmicforce
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us and for raising the concerns you encountered during your stay. First of all, we want to emphasize that our rates with all the taxes and service charge put together are in accordance with Philippine laws. If you have not been to other hotels, resorts or restaurants in the Philippines, you probably will not be...

Cebu City, Philippines
Reviewed 5 September 2016

Great place if you've would want a quite stay. My wife and kids enjoyed our stay. The hotel has a playroom for the kids. My kids enjoyed the whole afternoon playing. Our room is nice. It has a mini kitchen/bar on it. You feel like staying home. The breakfast provided was delicious. Great food and drinks plus friendly staff welcomed...

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Thank bodieandtheblowfish
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for choosing Palmbeach Resort & Spa as your home away from home. I am glad to know that your family was able to relax and unwind and that your kids enjoyed as well. That is why we made sure that we have a playroom as well as kiddies pool in our resort so young children will be able...

Cebu City, Philippines
Reviewed 31 August 2016

First, we tried to search for their resort contact numbers (+63) (32) 2385877 and (+63) (925) 5864805 then called both to reserve a room since we would be staying at their resort within the day (very short notice though). We tried calling a number of times but we were never answered. So we texted their mobile phone number. We were...

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Thank peaches132016
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us and for raising the concerns you encountered during your stay. I am deeply concerned about your feedback as we always emphasize to our staff to provide high quality of service to all of our guests. Rest assured that the management will look into all the matters you have raised with all the department heads...

Reviewed 25 August 2016

i was looking for a quiet resort to stay in, considering elderly parents and family members with kids who love swimming. Being budget conscious i wanted something simple yet not without the basics. Upon a very good friends recommendation My cousin called this resort and got a negative answer to our request considering sharing the suite room for all family...

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7Thank Marias B
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for your kind words and for choosing Palmbeach Resort & Spa as a place where your family members can relax and have some quality time together. Indeed, family members and family time must always be valued, and this is something that we consider each time the management and the staff of the resort provides personalized and memorable customer...

Manila, Philippines
Reviewed 10 August 2016

My son and his children from Connecticut, USA came for a summer vacation and we planned to fly to Cebu for the second time around. During this recent trip, the three generations stayed in Palmbeach again after three years. We noticed some new changes like an added elevated swimming pool overlook the Pacific Ocean on eye level when one swims,a...

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4Thank Han Liong L
Reviewed 28 July 2016 via mobile

We stayed at the suite with two rooms: one master bedroom and one single bedroom. Spacious suite, complete with dining table, kitchen, living room, balcony (facing seaside) and comfort room (of course). Feels like you are in your own condo by the seaside. Two pools available. The new one is elevated. Perfect for small gatherings by the pool side especially...

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5Thank Aimee L
Sydney, Australia
Reviewed 16 May 2016

The family suite had 2 bedrooms and bathrooms with a balcony overlooking the pool and ocean. The views are fantastic but the rooms are dated and bathrooms are cramped. Our toilets worked intermittently. Luckily there are some decent restaurants within walking distance. The staff were friendly but the property is long overdue for a refresh.

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Thank EKM0

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Palmbeach Resort Cebu, strategically located in Punta Engano, Mactan Island, is one of the beautiful beach resorts to go to in Cebu, Philippines. Palmbeach offers rooms with kitchen and contemporary facilities to guarantee a pleasant and comfortable stay for its guests. Here, you will find a quiet and relaxing place to enjoy the beach and scenery, go scuba diving, or simply delight in a body massage. All for as low as US$100-200. ... more   less 

Additional Information about Palmbeach Resort & Spa

Address: Punta Engano, 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $89 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palmbeach Resort & Spa 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Palmbeach Hotel Mactan Island
Palmbeach Resort And Spa
Palmbeach Resort & Spa Cebu Island/Mactan Island
Hotel Style:
#5 Top resorts Hotel in Mactan Island
#9 On the Beach Hotel in Mactan Island
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Questions & Answers

Here's what travellers have asked, with answers from Palmbeach Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Palmbeach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the restaurant”
 of 5 bubbles Karmicforce, 14 Sep 2016 | Read review
“Deluxe rooms are more spacious and comfortable than standards.”
 of 5 bubbles hanliongl, 10 Aug 2016 | Read review
“room 416 has great views uninterrupted”
  • view from 416
  • early morning view
 of 5 bubbles tsareviews, 21 Dec 2015 | Read review
“The rooms on the east side stay cooler than those on the west.”
 of 5 bubbles Andy_Bickley, 9 Dec 2015 | Read review
“My suite room is huge, had the ocean view, no outside nor "next room" noise, and the hot shower was strong and refreshing.”
 of 5 bubbles R8029RJtonyc, 27 Nov 2015 | Read review
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